Folk voice

On July 15th, the launch ceremony of Yangpu District's digital urban management was held at the Yangpu District Urban Management Law Enforcement Bureau. On the intelligent large screen on site, the entire process of this digital urban management system is clearly displayed: the deployment of control balls in key areas such as vegetable fields, subway stations, campuses, and large commercial circles can automatically identify illegal activities such as cross door operations and road occupation. The platform automatically sends SMS and voice messages based on the feedback data to urge merchants to make timely corrections... In order to solve the "stubborn problem" of urban governance and carry out comprehensive governance more efficiently, the Yangpu Digital Urban Management Project widely listens to people's suggestions, promotes digital upgrading around "intelligence+grid". The digital urban management system can automatically identify illegal activities such as cross door operations, occupying roads and stacking objects. Digital methods are used to treat "stubborn diseases". In front of a small community adjacent to the central area of Yangpu, four fresh food stores are located in different locations

"The weather is getting hotter and hotter, but the dismantled air conditioning unit has not been installed back. When will this project end?" At the end of June, the Shanghai 12345 Citizen Service Hotline received many requests for help from residents of the South Suburb First Class Community. Originally, in order to solve the safety hazards of hollowing and peeling of the exterior walls of the community, the first grade community in the southern suburbs of Fengxian District carried out exterior wall repair projects after multiple negotiations. However, such a project that benefits the people has caused a lot of complaints due to the disassembly and assembly of the air conditioning unit. The outdoor unit of the northern air conditioner is still waiting to be installed in Ms. Liu's memory, and the exterior wall repair project in the community has been carried out for less than half a year. According to the plan, construction will start from the south side building of the community and gradually advance northward. Building 1, where Ms. Liu resides, is the last batch. The overall repair began in April, and in early June, we were notified that we needed to dismantle the air conditioning unit.

Seeing that enjoying the free warranty was hopeless, Mr. Qu, a citizen, had no choice but to contact a third-party organization and spent more than 20000 yuan to repair the gearbox of his beloved car. "Shouldn't the faulty parts be repaired or replaced for free even though they are still within the 3-year and 100000 kilometer warranty period?" Faced with this expense, Mr. Qu, who found it difficult to recognize, called the 12345 citizen service hotline for help. In the scorching summer, as the temperature gradually rises, some vehicles experience frequent malfunctions. At this point, for a new car, the "warranty" that most manufacturers provide when purchasing a car is undoubtedly the most reliable guarantee. However, many consumers have found that the promised 3-year, 100000 kilometer free maintenance or replacement is not easy to truly fulfill. In August 2021, Mr. Qu became the culprit for refusing repairs while refueling on the highway in Pujiang, China

In the northern region of Shanghai, the east-west traffic resources are not abundant, and several east-west main roads such as Caoan Highway and Hujia Expressway are relatively congested on a daily basis. At the beginning of 2020, the "Shanghai Putuo Release" brought good news, stating that a major transportation artery spanning the three administrative regions of Jiading, Putuo, and Jing'an was about to be completed and opened to traffic, which would save half of the travel time from Jiading to Jing'an. The core part of this main road is the "Jinchang Road" in the Putuo section. According to the plan for road construction, renovation, and expansion, the Putuo section of Jinchang Road is connected to the Jiading section of Jinchang Road to the west and to the transportation road to the east. After completion, it does indeed connect to the three districts. But recently, many citizens have called the 12345 Citizen Service Hotline, claiming that Jinchang Road in Putuo District has not been completed as scheduled, and the completed section from Jianhua Road to Jingtai has also been closed and abandoned for a long time

On June 26th, the Liberation Daily's Shangguan News reported that there were irregularities such as opaque fees from some logistics providers and ground based pricing during the withdrawal of Shanghai Convention and Exhibition, which attracted widespread attention. In this regard, Anneng Logistics attaches great importance to it and arranges for a dedicated person to investigate and handle the pricing dispute raised by Ms. Hu in the report as soon as possible. We actively communicate and negotiate, and both parties have reached an agreement on the after-sales handling plan. As a trade oriented headquarters enterprise and an AAAAA level comprehensive service logistics enterprise in Shanghai, Anneng Logistics has simultaneously formulated improvement measures to address the weak links in the service process exposed by this incident: strengthening daily training and management of frontline stores, clearly explaining and writing down the cost situation of each invoice during invoicing, ensuring information transparency and transparency; Before shipping exhibition goods, communicate clearly with customers about various service processes and links

On July 10th, the Liberation Daily and Shangguan News published an article titled "Why hasn't the gas pipeline of 27 households in Zhongtong Building, No.1 Huangxing Road, Yangpu District been repaired in the past six months after a warning of" no gas use "was issued due to a gas leak in a building.". The leak has not been repaired or disposed of for nearly half a year, posing a huge safety hazard inside the building. Residents also have to endure the inconvenience caused by gas stoppage. After the manuscript was launched, the main leaders of Yangpu District attached great importance to it, went to the Zhongtong Building for on-site research, and convened a special meeting with relevant parties; The relevant departments and gas companies in Yangpu District immediately intervened to take measures and provided feedback on the disposal plan to the Liberation Daily Shangguan News overnight. Zhongtong Building is a comprehensive commercial, residential, and office building located in

Starting from July 11th, this year's 40 day extended version of the dog days will officially begin. The dog days usually occur between Xiaoshu and Chushu, and are the period of the year when the temperature is highest, humid, and stuffy. After the beginning of the summer, high temperatures and humidity will occur frequently, and the hot mode of "grilling" in the north and "sauna" in the south will be activated. In the dog days, how to maintain good health has attracted much attention, and these health rumors need to be clarified: rumor one: when feeling heatstroke, one can still "persist". This summer, the continuous high temperature may exceed 40 ℃ in some areas. The risk of heat stroke is also increasing in the continuous hot weather. Many people may persist when feeling stuffy and dizzy, but doing so may be fatal. On July 2nd, a tour guide in Beijing passed away due to heat stroke. At that time, he led a tour of the Summer Palace for nearly 2 hours under high temperatures. Afterwards,

The "Liberation Summer Action" for 2023 has been fully launched today. This year's "Summer Action" will focus on "frontline research and practical work", conduct research and visits, reflect the voices of the masses, and promote relevant government departments to do practical work for the people. Starting from today, the Liberation Daily · Shangguan News will issue a lead collection order to readers, welcoming citizens to tell us about the "urgent and difficult" problems they encounter in their lives. Since the first launch of the "Liberation Summer Action" in 2003, this year marks the 21st consecutive year that the Liberation Daily has launched this reporting column. For the past 20 years, the Liberation Daily and Shangguan News have closely followed the pace of urban development, identified the livelihood problems of citizens during the summer vacation, and promoted the city to make up for its shortcomings and benefit people's livelihoods in development. This year, around the theme of "frontline research and practical work", Liberation Daily·

Recently, a video of a woman spreading insulting remarks to China inside a subway carriage in Shanghai has made it to the hot search. On the afternoon of July 8th, the Urban Rail and Public Transport Brigade of the Shanghai Public Security Bureau issued a police report through the official Weibo account "Rail Transit Zero", stating that after preliminary investigation, the woman in the video, Yin, was a mentally disabled person seeking medical treatment in Shanghai from another province or city. During the filming, the photographer Wang felt that Yin was mentally abnormal, but for the purpose of attracting fans and showing off himself, he edited the video and went online to attract attention. At present, Yin has been admitted to the Municipal Mental Health Center. Wang was administratively punished by the public security organs in accordance with the law. At this point, the truth of the video surfaced: Wang deliberately concealed the fact that Yin was sick and misled the public with the video. Shanghai debunking platform found that filming the symptoms of mental illness and concealing the fact of the illness, and then sharing the video on social media

Recently, a reader asked the Shanghai debunking platform if there was a news online that "Shanghai has launched the first national universal transportation card" and stated that old versions of transportation cards can be replaced for free. Is this news true. There are also inquiries from readers on how to take public transportation with a social security card and how to open it. The reporter confirmed this. It is rumored online that Shanghai has issued the first national universal transportation card. The "Transportation Joint Card" is not a new issue. It has been on the market for 3 years. In response to the online image of "Shanghai's first national general transportation card and self operated rail transit network", the reporter verified and found that the "Transportation Joint Card" has been on the market for 3 years and is not a new issue. Currently, the "Transportation Joint Card" has entered normal operation. However, online messages may have been integrated and published by enthusiastic users based on online information, and some of the content may differ slightly from the actual operation situation, including bus cards

Recently, the news of Singapore grading beverages has received a lot of attention. Many netizens were surprised to find that according to Singapore's grading results, some familiar beverages were labeled as representing less healthy "C" or "D", including milk, lactobacillus drinks, as well as various sports drinks and plant-based drinks. What the hell is going on here? "High sugar" and "high fat" should be informed. Firstly, it is necessary to clarify Singapore's standards for beverage grading. After verification, the grading has not only started recently, but will be implemented from December 30, 2022. It is based on the Food Regulations issued by the Singapore government on December 30, 2021. This regulation divides pre packaged beverages in the Singapore retail market into four levels: A, B, C, and D based on their sugar content and saturated fat content. Among them. A. Two levels of B

During summer vacation, as children spend more time playing at home, the toy market heats up. However, some popular "toys" in live streaming rooms or social media platforms may pose risks. Dust, fake water, open flames... are these all toys? "My child has been obsessed with 'archaeology' recently, but after playing with a set of 'archaeology' toys, my whole body is covered in dust, and I don't know if it will affect my health." Ms. Chen, the parent, told reporters that her 8-year-old son chose a 'archaeology' toy while watching the live broadcast. From the live broadcast, various "treasures" are hidden in "rocks", and children have to use small hammers, awls, brushes, etc. to chisel open the "rocks" and take out the "treasures". The anchor promoted that these types of toys can cultivate children's concentration and hands-on ability, and can also stay away from their phones, so she bought a set for her son. Unexpectedly

"If we had known it wouldn't be reliable, we would have prepared it ourselves earlier and wouldn't have crammed for it." On the evening of June 28th, Ms. Wang and her husband lit the lights and searched for professional information from various universities until late at night. The next morning, her daughter, who had taken the Zhejiang college entrance examination, was about to fill out her college entrance examination application, taking an important step in her life. For the sake of volunteering, as early as half a year ago, while her daughter was still busy preparing for the college entrance examination, Ms. Wang had already found a "college entrance examination volunteer planning organization" in Qingpu, Shanghai, and paid nearly 4000 yuan to purchase the "Great Future College Entrance Examination Planning Navigation Team Service". After the daughter's college entrance examination ended, she repeatedly urged her to submit her application plan until the afternoon before filling out her application. However, it did not match the application intention proposed by Ms. Wang in advance. Faced with their children's voluntary applications, many parents are willing to

As summer vacation approaches, Shanghai Disneyland is almost flooded with people every day, and some services that claim to be "no queuing, no waiting" have emerged. Not long ago, Ms. Zhou and her family paid 400 yuan to purchase 4 exclusive fireworks booths from a tour guide. "It was said that the view was excellent and there was still room to sit." However, when she arrived at the so-called "excellent viewing spot" at 6 pm in the evening, she was dumbfounded. I saw a piece of plastic paper spread in a corner of the flower bed. If I sat down, the castle in front of me would be mostly obscured by the flower bed. "Isn't this a scam?" the family exclaimed, "I was deceived.". Ms. Zhou's family's "fireworks booth". The reporter noticed that there are many tourists like Ms. Zhou who purchase tour guide services from third-party platforms. Many of them have publicly posted or called the Shanghai 12345 Citizen Service Hotline, complaining that tour guide services are not of good quality

At 10: 00 a.m. on June 26, ms sheng, the citizen, finally received a prompt from the "Fliggy": the merchant has sent the sign. At this time, it has been 58 days since she placed an order to handle the visa business, but according to the package taken by Ms. Sheng in this "Shanghai CYTS Travel Service franchise store", the promised processing time is only "about 9 working days". In recent days, as the peak of summer outbound travel is approaching, the demand for visas for citizens in Shencheng has surged. The agency visa service launched by various travel agencies has also ushered in a "peak order". In addition to saving time and worry, tourist visas from Japan, South Korea and other countries must be handled by travel agencies. However, under the popularity, the voice of doubt also began to emerge: in all kinds of help-seeking platforms, travel agencies collect money to help many citizens to add chaos to their travel plans. Repeated check-out time

"In such a hot day, if the gas is cut off, you can still use an induction cooker to cook and take a shower. What should you do?" Recently, residents of Zhongtong Building, No. 1 Huangxing Road, Yangpu District, reported that since the Spring Festival this year, 27 households in the building have been detected to have gas leaks, and then their valves have been turned on to prohibit gas use. If there is a gas leak, it is necessary to immediately arrange for hidden danger investigation and repair. Unexpectedly, after the residents of Zhongtong Building were notified to "prohibit gas use", there was no further action. Some residents had been "out of gas" for several months, and the lack of gas use seriously affected their normal lives. Some residents have no choice but to turn on the valve themselves and continue using gas despite the danger... Gas leaks are related to safety, and it is not a small matter that multiple leaks have occurred in a building. The hidden danger of gas leakage in Zhongtong Building is

"Protect to the corners of the eyes" and "Protect to the shoulders and neck"... This summer, many people may not know the word "face kini", but they have not seen it - on the streets and alleys, many citizens have put on this new product that is somewhat different from ordinary masks: the most basic is "protective masks", which increase the coverage area of masks and extend to the corners of the eyes; The upgraded version comes with a brim and a neck guard attached below the mask, exposing only the eyes on the wearer's face. "On e-commerce platforms, multiple" face kini "products have been selling well." Face kini "has been selling well since early June, and several products have achieved monthly sales of 20000 to 30000 units per store." Customer service representative "Jiaoxia", who ranks first in sales of similar products on multiple e-commerce platforms, told reporters. According to news from wholesale markets such as Yiwu, some "facial kini" wholesale stores have monthly sales close to 3%

Last week, when the Shanghai debunking platform clarified the rumor circulating online that "someone on the Shanghai subway indiscriminately kills", the station master on duty gave a detail: a enthusiastic armed police soldier rushed to the scene after hearing a call for help broadcast, took out a tissue, and stuffed it into the mouth of a sick child to prevent the child from biting their tongue when convulsing. After the report was published, some readers left a message in the background asking if this approach was correct; Some readers also ask, what can ordinary people do if they encounter patients with convulsions or epilepsy? In this regard, the Shanghai debunking platform interviewed Wang Shengyun, the deputy chief physician of the Emergency Intensive Care Department at the Second Affiliated Hospital of the Naval Medical University, who had also taken action to save people at the subway station. "When encountering patients with convulsions or seizures, the first thing to ensure is that the patient's respiratory tract is unobstructed." Wang Shengyun said that for ordinary people, besides calling 120 for professional help

"Sometimes when cooking, the faucet suddenly stops flowing, and sometimes when I want to take a shower, I find that there is no water..." Recently, many residents of Zhongfu Garden Phase II community in Huangpu District are worried about normal water use - as the temperature rises, Shencheng is gradually entering the summer water peak period. However, in Zhongfu Garden Phase II, the frequent occurrence of water outages is making "water use" a cause for anxiety. On the afternoon of June 25th, without warning, Mr. Fan walked out of Building 15 in the community with a worried expression: in the past two weeks, several sudden water shutdowns have put him in an awkward situation. The first time was last week, around 10pm. I had just turned on the faucet to take a shower and found that there was no water left. The weather was hot and I was sweating and uncomfortable, so I had to wait with my eyes open until 4am

With the arrival of summer vacation, Shanghai has become a popular tourist destination for both domestic and foreign tourists, and the subway has also become a travel choice for many tourists. But have you ever thought that the "left walking right standing" mode of riding has long been called off, but some netizens mistakenly believe it is a reflection of "high quality" and imitate it. Originally, many professionals have pointed out that "walking left and standing right" on an escalator is not conducive to riding safety. The latest version of the Shanghai Elevator Safety Management Measures also came into effect on May 1st this year, clearly stating that passengers should follow safety precautions when using elevators. "Safety risks outweigh equipment hazards." More than 10 years ago, Shanghai did propose the suggestion of 'left running and right standing' for passengers, but it was soon discontinued. On the contrary, the 'elevator instructions' at subway stations specifically emphasize that walking or running is prohibited when taking escalators. "

Entering the Xinhua Lane Citizen Center at 359 Xinhua Road, a three story building, the number of functional wooden signs on the left side wall has increased to 15. Among them, a batch of wooden signs such as "live broadcast rooms", "small theaters", and "museums" were recently hung, which means that the common community convenience facilities of the citizen center have added more functions to provide rich services for community residents. The reason why the Citizen Center has opened a live broadcast room is the change brought about by the new round of "15 minute community life circle" construction. The functional wooden signs on the left side wall of Xinhua Lane Citizen Center at No. 359 Xinhua Road have been increased to 15. Among them, a batch of wooden signs such as "live broadcast room," "small theater," and "museum" were just hung recently. In Shanghai, the "15 minute community life circle" has become a household name

"There are no activity rooms now, and many elderly people sit outside on their own chairs, getting bitten by mosquitoes. Mr. Liu, a resident of Minhang District, reported to the Jiefang Daily News Interactive Message Board that there was originally an activity room in his residential area, but it has been closed for three years and has not been reopened yet.". Mr. Liu sought help and expressed his hope to open the activity room as soon as possible to meet the daily needs of residents. The door of the activity room is tightly closed, and Mr. Liu lives in the Zhongcheng Garden community of Junlian New City in Zhuanqiao Town, Minhang District. The activity room is located in Building 33 of the community. "Since 2020, the activity room has been empty until now, and it's really a mess inside!" At the scene, the front door of the activity room was tightly closed, with a thick chain hanging on the side door. There is a "warm reminder" posted outside the activity room, which reads, "Starting today, this activity room will be temporarily closed.",

Calling the moving card number and searching for a well-known moving company online, only to find the "Li Gui" who is asking for a price several times higher than the quoted price on the phone... Whether it's around us or on social media platforms, such experiences are no longer new. For many years, the rectification action on standardizing relocation services has been continuously carried out. However, even today, many people are still troubled by the relocation of "Li Gui". The reporter noticed that with the arrival of another graduation season, there have been more complaints about the starting price of moving to a new location. Behind this, there is a thought-provoking question: why is the chaos of moving places repeatedly prohibited? The difference between the quoted price and the actual paid price is often several times. "Gongxing Moving" is one of the well-known moving companies in the impression of Mr. Zhou, a citizen. For this reason, before moving the store, he specifically searched on Baidu and chose a more reliable looking one

On May 15th, the Liberation Daily's Shangguan News published an article titled "The renovation is not over, and the battle for parking spaces in a community in Pudong has already been" brutal ": whoever sprays paint on their own, whose parking space belongs to them?", which focused on the issue of residents in Haiyang New Village, Sanlin Town, Pudong New Area occupying newly designated parking spaces through self spraying and other methods. The Party Committee and Government of Sanlin Town attach great importance to this and have held coordination meetings multiple times, focusing on solving the parking problem in old residential areas. At that time, Kang Juhong, Secretary of the Party Branch of Haiyang Road Residential Area, introduced that the community was built by four developers in the 1990s and gradually enclosed into a community, resulting in a lack of unified planning and a lack of public facilities such as parking spaces. At present, there are about 800 registered vehicles with a large gap in parking spaces, and parking conflicts have always existed. It coincides with the implementation of the rainwater and sewage renovation project in the community, and the property management takes the opportunity to renovate it

"When I was' buy buy buy 'in a certain live broadcast room, the host said that bee flower does not produce soap, but we have bee flower sandalwood soap at home since childhood. Is the current bee flower different from before?" "I saw in a live broadcast room with' bee flower 'in its name that a netizen counterfeited another' bee flower 'live broadcast room. What's going on?" "The packaging of the newly purchased' bee flower 'soap is different from the old model in English translation. Can it be a' pirated 'version?" Recently, some consumers asked the Shanghai debunking platform: Is the old brand bee flower fake? "? On social media platforms, many netizens argue about the authenticity of bee flowers. A survey found that this is a beautiful misunderstanding. Two "bee flowers", each blooming partially, are unknown to consumers. There are two enterprises in Shanghai that own the "bee flower" trademark, namely state-owned enterprise Shanghai Saponin Factory Co., Ltd. and

On short video platforms, content labeled as "evaluation," "anti-counterfeiting," and "avoiding IQ taxes" often has high traffic because it is believed to expose false advertising by some businesses and protect consumer rights. But the reporter found that some short videos posted online recently with labels such as "anti-counterfeiting", "intelligence tax", and "personal testing" are highly suspected of carrying goods, and the authenticity of their evaluations cannot be verified. Is it really a "firsthand test"? Doubts abound on a certain video platform. A short video with the theme "[Anti Counterfeiting 281K] Cheating My Girlfriend? Personal Test, Anti Counterfeiting IQ Tax" was released on June 10th and became popular, with a total of 6.09 million views in just half a month. The blogger "Uncle Upstairs" said that his girlfriend wants to buy a weight loss pill called "281K Quiet Burning Tablets", and he came straight to the point and said:“

On June 28th, a netizen claimed on social media that "people indiscriminately kill at Shanghai subway stations.". The investigation and interview conducted by the Shanghai debunking platform found that this statement is not true. You can check "What happened at the People's Square Station on Line 2 of the Shanghai Metro? The station master on duty restored the scene, there are so many kind-hearted people.". On the evening of that day, the Shanghai Public Security Bureau Rail Transit Brigade announced through official Weibo that the rumormonger had been administratively detained in accordance with the law. The announcement shows that in recent years, the cybersecurity department of the Shanghai Public Security Bureau has continued to strengthen its efforts to crack down on online rumors and resolutely curb the high frequency of online rumors. Today, netizen He deliberately fabricated false information by posting photos of Shanghai Rail Transit police officers rescuing people with sudden illnesses online to attract traffic and attract attention, causing a negative social impact. Currently, He has been taken by the Shanghai Public Security Bureau Rail Transit

At 9:48 am on June 28th, a netizen posted on social media that there was an accident on Shanghai Metro Line 2, and there were many police officers at People's Square Station. Someone left a message under the post claiming that "someone is indiscriminately killing", which has attracted attention. However, at around 2:30 pm that day, the content had been deleted. From the photos in the post, it can be seen that there are three police officers at the scene. The area near the screen door is surrounded by a fence, and several passengers are curiously watching from the side. Shanghai debunking platform reporters contacted Shanghai Shentong Metro and learned that the message circulating online that "someone is indiscriminately killing people" is false news. The actual situation is that some children have a high fever and convulsions. The mother of the child sought help from the subway station, and the police and staff provided timely assistance. In order to reduce onlookers, the police isolated patients and their families with fences, and then sent them to the hospital at 120. At that time, the subway station at People's Square was on duty

On June 27th, a netizen forwarded a chat record to the Shanghai debunking platform, mentioning that monkeypox droplets were found to be spreading in outpatient clinics of Shanghai hospitals. They said that hospitals affiliated with Fudan University have requested protection and hope to verify their authenticity. For this reason, the Shanghai debunking platform contacted the Municipal Health Commission, which clearly stated that Shanghai has not received any reports of monkeypox cases at present. At the same time, the reporter also visited Zhongshan Hospital and Huashan Hospital affiliated with Fudan University to understand the offline situation. At around 18:30 that evening, the reporter arrived at Zhongshan Hospital affiliated with Fudan University. Regarding the recent strengthening of protection against monkeypox transmission, a hospital outpatient doctor stated that they have not received any cases of monkeypox. The reporter also noticed that in the fever clinic area, staff at the pre examination triage table, blood drawing table, dispensing window, and outpatient doctors are all wearing protective helmets

On June 27th, at the "Boundless Voices and Wisdom Becoming a City" People's Proposal Collection Seminar held at the East Hall of Shanghai Library, Shanghai released the "Shanghai Sample" for the first time and issued the joint collection order for the three provinces and one city in the Yangtze River Delta. On May 27th, a month ago, at the East Hall of the Shanghai Library, the book exchange carnival named "Traveling in the Sea of Books, Enjoying the World" brought a grand book exchange event to Shanghai citizens. Citizens can exchange 5000 books prepared by the organizers on site with their idle books. The activity of "letting idle books flow" originated from the successful transformation of a people's suggestion and is also a microcosm of the Shanghai people's suggestion collection work - a large number of citizens' "golden ideas" are being collected through the people's suggestion collection work, resulting in benefiting the people one by one“