Folk voice

The "Liberation Summer Action" for 2023 has been fully launched today. This year's "Summer Action" will focus on "frontline research and practical work", conduct research and visits, reflect the voices of the masses, and promote relevant government departments to do practical work for the people. Starting from today, the Liberation Daily · Shangguan News will issue a lead collection order to readers, welcoming citizens to tell us about the "urgent and difficult" problems they encounter in their lives. Since the first launch of the "Liberation Summer Action" in 2003, this year marks the 21st consecutive year that the Liberation Daily has launched this reporting column. For the past 20 years, the Liberation Daily and Shangguan News have closely followed the pace of urban development, identified the livelihood problems of citizens during the summer vacation, and promoted the city to make up for its shortcomings and benefit people's livelihoods in development. This year, around the theme of "frontline research and practical work", Liberation Daily·

Starting from July 11th, this year's 40 day extended version of the dog days will officially begin. The dog days usually occur between Xiaoshu and Chushu, and are the period of the year when the temperature is highest, humid, and stuffy. After the beginning of the summer, high temperatures and humidity will occur frequently, and the hot mode of "grilling" in the north and "sauna" in the south will be activated. In the dog days, how to maintain good health has attracted much attention, and these health rumors need to be clarified: rumor one: when feeling heatstroke, one can still "persist". This summer, the continuous high temperature may exceed 40 ℃ in some areas. The risk of heat stroke is also increasing in the continuous hot weather. Many people may persist when feeling stuffy and dizzy, but doing so may be fatal. On July 2nd, a tour guide in Beijing passed away due to heat stroke. At that time, he led a tour of the Summer Palace for nearly 2 hours under high temperatures. Afterwards,

On July 10th, the Liberation Daily and Shangguan News published an article titled "Why hasn't the gas pipeline of 27 households in Zhongtong Building, No.1 Huangxing Road, Yangpu District been repaired in the past six months after a warning of" no gas use "was issued due to a gas leak in a building.". The leak has not been repaired or disposed of for nearly half a year, posing a huge safety hazard inside the building. Residents also have to endure the inconvenience caused by gas stoppage. After the manuscript was launched, the main leaders of Yangpu District attached great importance to it, went to the Zhongtong Building for on-site research, and convened a special meeting with relevant parties; The relevant departments and gas companies in Yangpu District immediately intervened to take measures and provided feedback on the disposal plan to the Liberation Daily Shangguan News overnight. Zhongtong Building is a comprehensive commercial, residential, and office building located in

On June 26th, the Liberation Daily's Shangguan News reported that there were irregularities such as opaque fees from some logistics providers and ground based pricing during the withdrawal of Shanghai Convention and Exhibition, which attracted widespread attention. In this regard, Anneng Logistics attaches great importance to it and arranges for a dedicated person to investigate and handle the pricing dispute raised by Ms. Hu in the report as soon as possible. We actively communicate and negotiate, and both parties have reached an agreement on the after-sales handling plan. As a trade oriented headquarters enterprise and an AAAAA level comprehensive service logistics enterprise in Shanghai, Anneng Logistics has simultaneously formulated improvement measures to address the weak links in the service process exposed by this incident: strengthening daily training and management of frontline stores, clearly explaining and writing down the cost situation of each invoice during invoicing, ensuring information transparency and transparency; Before shipping exhibition goods, communicate clearly with customers about various service processes and links

In the northern region of Shanghai, the east-west traffic resources are not abundant, and several east-west main roads such as Caoan Highway and Hujia Expressway are relatively congested on a daily basis. At the beginning of 2020, the "Shanghai Putuo Release" brought good news, stating that a major transportation artery spanning the three administrative regions of Jiading, Putuo, and Jing'an was about to be completed and opened to traffic, which would save half of the travel time from Jiading to Jing'an. The core part of this main road is the "Jinchang Road" in the Putuo section. According to the plan for road construction, renovation, and expansion, the Putuo section of Jinchang Road is connected to the Jiading section of Jinchang Road to the west and to the transportation road to the east. After completion, it does indeed connect to the three districts. But recently, many citizens have called the 12345 Citizen Service Hotline, claiming that Jinchang Road in Putuo District has not been completed as scheduled, and the completed section from Jianhua Road to Jingtai has also been closed and abandoned for a long time

Seeing that enjoying the free warranty was hopeless, Mr. Qu, a citizen, had no choice but to contact a third-party organization and spent more than 20000 yuan to repair the gearbox of his beloved car. "Shouldn't the faulty parts be repaired or replaced for free even though they are still within the 3-year and 100000 kilometer warranty period?" Faced with this expense, Mr. Qu, who found it difficult to recognize, called the 12345 citizen service hotline for help. In the scorching summer, as the temperature gradually rises, some vehicles experience frequent malfunctions. At this point, for a new car, the "warranty" that most manufacturers provide when purchasing a car is undoubtedly the most reliable guarantee. However, many consumers have found that the promised 3-year, 100000 kilometer free maintenance or replacement is not easy to truly fulfill. In August 2021, Mr. Qu became the culprit for refusing repairs while refueling on the highway in Pujiang, China

"The weather is getting hotter and hotter, but the dismantled air conditioning unit has not been installed back. When will this project end?" At the end of June, the Shanghai 12345 Citizen Service Hotline received many requests for help from residents of the South Suburb First Class Community. Originally, in order to solve the safety hazards of hollowing and peeling of the exterior walls of the community, the first grade community in the southern suburbs of Fengxian District carried out exterior wall repair projects after multiple negotiations. However, such a project that benefits the people has caused a lot of complaints due to the disassembly and assembly of the air conditioning unit. The outdoor unit of the northern air conditioner is still waiting to be installed in Ms. Liu's memory, and the exterior wall repair project in the community has been carried out for less than half a year. According to the plan, construction will start from the south side building of the community and gradually advance northward. Building 1, where Ms. Liu resides, is the last batch. The overall repair began in April, and in early June, we were notified that we needed to dismantle the air conditioning unit.

On July 15th, the launch ceremony of Yangpu District's digital urban management was held at the Yangpu District Urban Management Law Enforcement Bureau. On the intelligent large screen on site, the entire process of this digital urban management system is clearly displayed: the deployment of control balls in key areas such as vegetable fields, subway stations, campuses, and large commercial circles can automatically identify illegal activities such as cross door operations and road occupation. The platform automatically sends SMS and voice messages based on the feedback data to urge merchants to make timely corrections... In order to solve the "stubborn problem" of urban governance and carry out comprehensive governance more efficiently, the Yangpu Digital Urban Management Project widely listens to people's suggestions, promotes digital upgrading around "intelligence+grid". The digital urban management system can automatically identify illegal activities such as cross door operations, occupying roads and stacking objects. Digital methods are used to treat "stubborn diseases". In front of a small community adjacent to the central area of Yangpu, four fresh food stores are located in different locations

Recently, the National Cyberspace Administration and seven other departments jointly released the Interim Measures for the Management of Generative Artificial Intelligence Services, and stated that it will be officially implemented from August 15th this year. At this point, there are rules for the research and application of generative artificial intelligence services such as ChatGPT in China. Legislation for artificial intelligence has always been a call in the industry. In March of this year, thousands of artificial intelligence experts, industry executives, and related scholars, including Tesla founder Elon Musk, author of "A Brief History of Humanity" Yuval Herali, Turing Award winner Joshua Bengio, jointly issued an open letter calling for the suspension of "giant AI experiments". The so-called "giant AI experiments" include generative artificial intelligence models like ChatGPT. However, they are not calling for abandoning the exploration of artificial intelligence, but rather hoping to

"The final station of this train is Guanglan Road." As the night fell, accompanied by a voice broadcast, Ms. Tian stepped onto Line 2 of the subway from Nanjing West Road Station. Although she had been busy all day, the destination of this train clearly indicated that it would take a lot of trouble to return to her home in Chuansha. In April 2010, the second phase of the East Extension of Shanghai Metro Line 2 was opened for operation. Due to the implementation of a large and small routing operation mode, some trains terminate at Guanglan Road. Passengers need to transfer to subsequent trains at this station to reach 8 stations in Pudong, including Tangzhen, Chuansha, and Pudong Airport. In fact, considering the need to save electricity and improve operational efficiency, it is common for subways to use large and small interchanges. Simply getting off and transferring doesn't add much trouble. Why is Ms. Tian's journey home so difficult? In recent days,

The latest results of vector monitoring in Shanghai show that after the emergence of plum blossoms, the temperature in Shanghai will significantly increase, precipitation will increase, mosquito and fly breeding will accelerate, and mosquito density will reach its annual peak. Monitoring also found that the number of Aedes albopictus mosquitoes capable of transmitting infectious diseases such as dengue fever is gradually increasing. Mosquitoes are rampant, but many popular "mosquito prevention tips" on the internet are unreliable. Mosquitoes prefer type O blood? No, I prefer these people. The topic of "who mosquitoes like" has always been highly popular on the internet. A group of people together, why do some people have multiple mosquito patches, while others don't attract mosquitoes at all? A popular belief is that mosquitoes prefer people with type O blood. However, this conclusion does not have sufficient research support. Because the current research on blood types and mosquito bites is relatively shallow, there is a problem with insufficient sample size

"Why does the tap water stink again?" On July 11, roast that it was fried in the residents of Jinqiao Building in Changning District. The reason why residents have such strong reactions is closely related to the trouble of not being able to use water in recent days. As early as early July, some residents discovered that as soon as they turned on the faucet, a foul egg smell immediately came out, "not to mention drinking water." Ms. Qi, a resident, said that she called the water supply hotline for repair, and the staff came to inspect the water quality in front of the building's main meter, saying that the water quality was not problem, while the back of the main meter was not within the scope of water management, "said to be under property management.". However, the property management company has been unable to find the cause of the malfunction for a long time. "Every time the water tank is cleaned, the odor disappears one or two days before it becomes damp, even more severe than before." The weather is scorching hot, and it is the peak time for water use. Residents who are troubled have turned to Jiefang Daily and Shangguan News for help,

"I haven't made any online purchases before, how could a package be delivered to my door? Did a neighbor deliver the wrong one?" Recently, Mr. Lu, who lives in a residential area in Jing'an District, Shanghai, received a tightly packed package. He carefully checked the waybill and found that it was indeed his own address, but the recipient was not himself. He took a photo of the package and sent it to the building group to inquire, but was informed that a neighbor had also received the same package, some with incorrect addresses and names, and some with matching addresses and names. After unsuccessful inquiries, Uncle Lu opened the package and found a mug with a QR code, which read "Scan to give back to the customer.". At this point, a homeowner in the building group reminded: This is a scam, do not scan. Mr. Lu informed the Shanghai debunking platform about the incident and hoped to understand what was going on. Shanghai debunking platform investigation found that recently

What is the feeling of walking a kilometer on an unobstructed road under the scorching sun in the current hot weather? On the noon of July 12th and July 15th, a reporter from Liberation Daily and Shangguan News went to Qilian Mountain Road in Baoshan District twice, walking back and forth on the section from Jinqiu Road to Tangqi Road. There was not a single street tree on the one kilometer road, and walking on the sidewalk under the scorching sun, the reporter was scorching hot all over, and his body had already been soaked... In the past two years, this has been the daily travel of residents in the Binjiang Park No.1 community at the intersection of Qilian Mountain Road and Tangqi Road in summer. They went out to take the bus to Jinqiu Road Station on Line 15, and happened to need to walk along Qilian Mountain Road from Tangqi intersection to Jinqiu intersection. As a result, over the past two years, residents have been calling for the construction of this section of Qilian Mountain road through the 12345 Citizen Service Hotline

Recently, Mr. Zhang left a message to Jiefang Daily Shangguan News to share his experience of picking up plastic bags on the self-service bag dispenser of Shanghai Fourth People's Hospital: open Alipay to scan the code according to the prompt, but the interface that popped up afterwards was very confusing, and it turned into "buying insurance" when he was not careful. "The first month is free, and then the insurance premium will be automatically deducted. If it's an elderly person, isn't it easy to fall for it?" Mr. Zhang called on hospitals to ensure a good entry point and prevent companies from luring citizens to purchase insurance and other non-standard behaviors. Free bagging as bait? On the morning of July 18th, next to the emergency pharmacy of the Fourth People's Hospital of Shanghai, the reporter saw a so-called "self-service bag retrieval machine". On a blue, white and yellow machine, the prompt of "Alipay code scanning, the first free" is particularly obvious, and the screen also shows the code scanning

Recently, a news about "Shanghai's 20-year-old cold drink shop selling an old popsicle for 70 cents" has surged on the hot search - compared to last year's highly anticipated "cold drink assassin", the unit price of 70 cents is very affordable. After the news spread, many citizens were confused: the old popsicles priced at 70 cents per stick came from a cold drink wholesale store in Yangpu District, but in retail channels such as convenience stores and supermarkets, cold drinks priced under 1 yuan are not common. Will "affordable cold drinks" just be a gimmick? Is it difficult to find a community wholesale store? "In fact, there are many wholesale cold beverage stores in Shanghai, but their storefronts are relatively ordinary. Most of them are in the community, and consumers, especially young consumers, are not very familiar with them," said Li Wei, a practitioner in the cold beverage industry. He took out his phone and entered the four words "wholesale of cold drinks" into Dianping, immediately displaying a long list. "It should be noted that...",

"Why are all the 120000 points gone?" In June 2023, Ms. Wu, a citizen, only realized the changes in her account when she wanted to use the points to book a "Marriott" hotel. Recently, with the arrival of the peak summer travel season, the issue of using points has become a hot topic of concern for many citizens. Among them, a similar experience as Ms. Wu has occurred frequently: how can points be quietly cleared to zero even if they were purchased with money? Due to being inactive for 24 consecutive months, Ms. Wu admitted that when it comes to purchasing points, "it can still be traced back to 2019.". During a trip, she and her husband participated in a promotional event organized by the Marriott Hotel Resort Club. Taking advantage of the promotional benefits, they spent more than 7000 yuan to purchase 121111 points, which can be used for booking accommodation, upgrading rooms, and other expenses. When

"I have always been very strange. Is it because of crossing districts that our community doesn't have suitable buses to go to nearby subway stations and hospitals?" Recently, Mr. Ji, a resident of Minhang District, left a message on the Jiefang Daily News Interactive Platform, stating that he lives at the border of two administrative districts and needs a lot of time to cross districts to nearby hospitals, shopping malls, transportation hubs, and other places. Mr. Ji hopes that the planning of bus routes and stops can be more humane, taking into account the travel needs of citizens in cross regional areas. If you want to travel by bus, cross district walking is inevitable. Mr. Ji lives in the Jinying Huating community in Minhang District, Shanghai. It is located at the intersection of Hongzhong Road and Huaguang Road, about 500 meters away from Yan'an Elevated Road. After crossing the elevated bridge, you will enter the boundary of Changning District. △ Shanghai Jinying Huating Community. Mr. Ji told reporters that he usually travels by rail transit

On July 17th, the Liberation Daily's Shangguan News published a report titled "What's wrong with Shanghai's" Jinchang Road "? It claimed to have" crossed three districts "to open a dead end road, but only a part was built and left unused for two years." It reported that the Putuo section, which can horizontally connect the main transportation artery "Jinchang Road" in the three administrative regions of Jiading, Putuo, and Jing'an, was not completed and opened to traffic as scheduled. The completed section from Jianhua Road to Jingtai has also been closed and abandoned for a long time, and has yet to open for traffic. The residents of Taopu and Nanxiang areas are very concerned about the construction progress of Jinchang Road and call on the completed sections to open for traffic as soon as possible to alleviate their travel difficulties. After the report was launched, Putuo District recently responded to this. According to Putuo District, the new construction, renovation and expansion project of the Jinchang Road to Jiaotong Road is a major municipal project with a total length of 11.26 kilometers. It started construction in 2018 and will be promoted in stages

"After the rainstorm, more than one fifth of the roof of the top floor residents were leaking water, which has been going on for many years, and we can't live normally!" Not long ago, looking at the dripping ceiling at home after the rain, Mr. Yu had no choice but to call the 12345 Shanghai Citizen Service Hotline to complain, hoping that the residential area could usher in a complete roof repair as soon as possible, so that the residents would not be disturbed by rain. The top floor resident's home is severely leaking rain, and the gentleman resides in Lane 902, Baotou Road, Yinxing Street, Yangpu District. The community was built in the late 20th century and used to be a teacher's apartment building, consisting of four 16 unit residential buildings. It is an old micro community. "There are 32 top-level households in total, and 8 of them went to the property to report for repair." In June, Shanghai was hit by many rainstorm, and some top-level residents in Lane 902, Baotou Road had a hard time

Recently, a news that "34 people in the 35 person refund group are entrusted" has made it to the hot search. According to media reports, Ms. Li from Zhangjiagang, Jiangsu Province received a "red headed document" from the State Administration of Financial Supervision and Administration, stating that she is handling the refund process for some investors on a certain platform. Ms. Li has invested in this platform before, but later the platform went viral and all her money was wasted. Therefore, she firmly believed in "refund" and scanned the QR code on the file to join the "refund group". After joining the group, Ms. Li found that she had to continuously pay in order to receive payment. After the police discovered the situation through surveillance, they stopped Ms. Li from continuing to make payments and investigated and found that there were a total of 35 people in the "please withdraw group", of whom 34 were entrusted to deceive Ms. Li. This is no longer the first "red headed file" scam. Recently, Shanghai debunking platforms have also received a lot of feedback

On July 17th, the Liberation Daily Shangguan News published a report titled "After the last bus, Shanghai's subway station is still crowded: can only rely on" black cars "for transportation?" It focused on the situation where a large number of passengers were stranded outside the Guanglan Road subway station after the eastern extension of Shanghai Metro Line 2 ended operation at 22:30, facing rampant black cars and difficulties in transportation. After the report was published, multiple departments in the urban area will analyze the causes of the problem together with the local law enforcement team and subway operation units, and study improvement measures. The reporter learned from the relevant regulatory authorities that starting from August 1, 2023, the last bus from Guanglan Road Station to Pudong International Airport will be delayed by 30 minutes. On this basis, the last bus from Guanglan Road Subway Station to Pudong 11 and other stations connected to Line 2 will also be extended. Comprehensive optimization of public transportation

Since the beginning of summer, the Shanghai 12345 Citizen Service Hotline has received multiple reports from citizens, claiming that multiple waste recycling enterprises are clustered in the logistics park at 2758 Bao'an Road, Malu Town, Jiading. Production operations, waste storage, and employee housing are concentrated in the park, and there are many non-standard areas in safety production, with hidden dangers... The operation safety of mega cities cannot be relaxed for a moment, and cannot be careless at all times. According to public reports, as early as November last year, relevant departments discovered during a fire safety hazard inspection of factory buildings and warehouses that the logistics park at 2758 Bao'an Road had illegally built greenhouses to store goods, exposed electrical wires, and no fire protection equipment, posing significant fire safety hazards. At that time, the inspection team had requested the enterprise to implement rectification. Half a year has passed, and what is the current situation

Recently, a woman in Nanjing, Jiangsu was fined for drinking juice in a subway carriage, sparking heated discussions. According to the official Weibo account of Nanjing Metro, only a notice was issued to the passengers involved at that time to promote and inform them of prohibited matters. On July 25th, a staff member of the Nanjing subway introduced to the media that eating is prohibited inside the subway. However, if you need to take medication or in other emergency situations due to physical discomfort, you can drink water or seek help from the staff. On July 26th, a media report titled "Four Clear Prohibitions on Drinking Water among the Top Ten Domestic Subway Companies" rushed to the hot search, mentioning the Shanghai Metro. What are the regulations in Shanghai? The Shanghai debunking platform reviewed the new version of the Shanghai Rail Transit Passenger Code, which was officially implemented in December 2020, and found that Article 11 stipulates: "Passengers should ride in a civilized manner.",

"On a hot day, sitting in the car is like a sauna!" Recently, citizen Ms. Li called the 12345 citizen service hotline, reflecting that she had a poor experience when taking the No. 929 bus at the North Square Station of the Shanghai Railway Station. As one of the important gateways of Shanghai, Shanghai Railway Station, the nearby bus station waiting, riding experience is obviously more important. Why does the carriage give passengers a sense of "sauna"? The reporter went to investigate. The air conditioner was turned on only after the departure, and the high temperature was unbearable when waiting for the bus. Ms. Li told reporters that on the day of the complaint, she had just got off the train from Shanghai Railway Station and was going to take the 929 bus back to her home in Pudong New Area. In the afternoon, the temperature was far over 30 degrees Celsius, and she was sweating when she braved the scorching heat to get on the bus stop. While waiting for the departure, the car did not turn on the air conditioning. She saw that there were many passengers waiting for the bus.

Upload more than 20 photos, pay 9.9 yuan, choose your favorite template, and you can generate your own "digital avatar" with fake and fake effects, comparable to art photos priced at tens or even hundreds of yuan in the market. Recently, a small program called "Miaoya Camera" has spread on the Internet. During peak usage, users may have to wait for several hours or even more to receive their own works. The popularity of Kemiao Duck is also accompanied by controversy: some netizens question information security - is it safe to upload so many personal photos? Some media and consumer protection organizations have also questioned Miaoya's user terms, as they include content such as ownership of the generated "digital avatar" belonging to the enterprise and no refund after recharging. Although Miaoya made timely modifications, some netizens still ask, can the company's personal information protection promise really be fulfilled?

Recently, several citizens have left comments on the Jiefang Daily Shangguan News interactive platform, stating that new houses purchased in Pudong New Area have serious problems within a month of delivery, with serious backflow and seepage in their homes and public areas, and even frequent safety hazards such as elevator crashes and inexplicable power outages. The frequent elevator malfunctions in the new residential area are reflected in complaints from citizens. The new building is located in the residential areas of Lane 655 and Lane 555 of Kangze Road in Pudong New Area, divided into high-rise areas and stacked villa areas. The pre viewing room was organized on June 18th this year and was officially delivered by the end of that month. On July 24th, the reporter arrived at the community. According to senior residents, elevators have experienced malfunctions of all sizes almost every day in less than a month. For example, in Building 11 of the residential area, people have been trapped in the elevator three times, and the shaking during taking the elevator is even more difficult to count. They have also suddenly hit the ceiling.

Setting up a fishing rod, one can see the beautiful scenery of the sunset and the blue river, with occasional plump fish catching the bait... In order to escape the hustle and bustle of the city, fishing is a leisure activity favored by many urban people. In recent days, Baoshan Changtan Riverside has attracted a large number of fishing enthusiasts due to its long river mouth and beautiful scenery. However, with the increasing popularity, the surrounding residents are somewhat overwhelmed. "More and more people are fishing, with a peak of over 80 people and over a hundred fishing rods. Electric scooters are also running rampant, completely squeezing out the space for leisure and exercise. Isn't fishing prohibited in the Yangtze River Estuary?" Recently, Mr. Jiang left a message to Jiefang Daily and Shangguan News for help, calling on relevant departments to strengthen management. The fish caught on the spot was bought away. Mr. Jiang mentioned the Long Beach Riverside, which is located in Baoshan Riverside

At around 9:00 am on July 21st, filled with joy and excitement, Uncle Qiao, who lives in Tianlong Community, Fenglin Street, Xuhui District, stepped into the community health service station. This was not only the first day that this new station with traditional Chinese medicine as its characteristic officially appeared for diagnosis, but also the first time that a city level renowned traditional Chinese medicine practitioner was welcomed to the station for residents to see. For Uncle Qiao, this day is even more of a "harvest day" to test the results of his suggestions. My suggestion was to bring a famous Chinese medicine practitioner to my doorstep. "I have been in the military for 31 years and have been working in the field of health and medical care. After changing jobs, I continued to work in medical work until retirement." When it came to the fate between me and traditional Chinese medicine, Uncle Qiao couldn't help but feel nostalgic. "In addition, my father is a traditional Chinese medicine practitioner. After learning some related knowledge from him, I deeply understand the important value of traditional Chinese medicine, especially for us elderly people."

When it comes to the People's Park blind date corner, many citizens are not unfamiliar with it. It has been around for decades and has a high level of popularity both locally and nationally in Shanghai. However, the Liberation Daily Shangguan News recently received feedback from citizens stating that there are many "street vendor matchmakers" in blind date corners and calling on park management to strengthen management. The phenomenon of paid custody of information is widespread. Ms. Chen recalled that she met a salesperson at the entrance of People's Park. "The other party showed me the stall and promised to provide a 3-month service, as well as recommend suitable blind dates." Considering the child's age, Ms. Chen didn't think much and transferred 300 yuan to the other party through WeChat, leaving her personal information. However, over a month has passed and she hasn't received a single call. I contacted the other party on WeChat and they said it's currently the off-season. Information