Was I cheated when I purchased a 7,700 yuan Disney package online? I was so angry that I called the police on the spot! Trap exposed
There is a piece of news that has been hotly discussed by many tourists today, that is, a family of four went to Shanghai Disneyland to play. After purchasing a 7,700 yuan package on an online shopping platform that included fast-pass items, tickets, exclusive locations for floats and fireworks, the result was still the same. They were forced to queue up like ordinary tourists and were forced to give the merchants five-star reviews. In the end, the tourists called the police and the police escorted the tourists into the park. The incident became a hot topic.
After carefully studying this news, the author found that the merchants on the third-party platform packaged and sold Disneyland packages but were unable to cash them in. The core issue of this dispute was that the merchants deceived consumers. Behind the incident, it also reflected many tourism market demands and The "gaps" caused by the imbalance of supply give such "fooling" merchants opportunities. There are many traps here, and consumers must pay attention.
As we all know, Disney, Universal Studios, etc. are internationally renowned IPs, so the number of tourists to such parks is relatively large, especially many tourists who come from other places. After accounting for transportation and food and accommodation costs, they all follow the " Since you are here, you should do more activities. In addition, Disney attracts many family tourists. Parents are even more willing to spend money to make their children happy.
With supply exceeding demand, there are always some tourists who have a strong desire to buy but cannot find the right consumption path for a while. This gives some businesses an opportunity to take advantage of.
In order to enjoy more activities within a limited time, many tourists are in need of matching express tickets and some VIP positions to watch float parades and fireworks. In fact, on Disney’s official channels, there are corresponding packages. For example, the price of a fast ticket for some single items is 180 yuan, and there are also fast tickets for several projects worth hundreds of yuan. The banquet hall package plus the viewing area for the light and shadow show are located at Starting from 740 yuan. In addition, there are packages including fast tickets for 8 classic attractions, light and shadow shows, and exclusive seats on the fairy tale train. The per capita price ranges from 2,121 yuan to 3,005 yuan.
Judging from the above-mentioned disputes, consumers purchased a package from the online shopping platform based on a similar setting of the 2,121 yuan package, but in the end they were unable to enjoy the fast lane. According to what the consumer said, there were four people in their group. Calculated based on the price of 7,700 yuan, the per capita price was less than 2,000 yuan, which is lower than the official Disney channel price.
The author believes that consumers should first identify official channels and other merchants, such as Disney’s flagship store, major authorized online travel platforms, travel agencies, etc. These are relatively trustworthy and have after-sales guarantees if problems occur. Investors should not choose low-price informal channels just for the sake of cheapness.
If consumers purchase tickets through informal channels, they may have problems with park admission, fast lanes, etc. Especially for the express lanes, the price of a single express ticket for many projects is 180 yuan per person. If a business "beats its chest" and guarantees that tourists can enter all projects first, then it is unreasonable. Merchants will not spend their own money to purchase individual express tickets one by one. According to the author's observation, some merchants adopt the "human flesh" mode, that is, queuing for customers to win seats. This method often occurs when watching float parades and evening light and shadow shows. , some people lined up 1 to 2 hours in advance to reserve seats for others, and used various "props" to occupy seats for customers to watch when they arrived.
However, this model can cause disputes between seat holders and other tourists. Previously, Shanghai Disney did not allow campers to enter the park. One of the reasons is that many people use campers to occupy seats for others.
This kind of "human flesh" service method has become increasingly difficult to operate. Disney officials have also strengthened management, and other tourists are unwilling to cooperate with merchants and make concessions. This is likely to be one of the reasons why consumers were unable to enter the fast lane in today's hot search event, because merchants actually cannot get fast tickets at all, and merchants are not willing to spend money to purchase fast tickets.
In this type of unofficial channel products, in addition to express tickets, some hotel products are sometimes packaged. Maybe there is no problem with the hotel itself, but if you stay in a peripheral hotel, you need a shuttle bus to and from it, which involves time costs.
Some consumers once reported to the author that they originally wanted to save money and purchased a hotel package online. However, the quality of the hotel was average. The most important thing was that it was a waste of travel time. After entering the kindergarten, many items had to be queued. In the end, they purchased it first for the sake of their children. The service cost thousands of dollars. Later, he calculated his own calculations and decided that it was better to stay in a Disney-themed hotel. Although the price was higher, he could enter the park in advance, which meant he could play several projects quickly and save the cost of a few express tickets. However, for low-price hotels through informal channels, the total cost is actually higher when travel expenses, priority service fees, etc. are finally added.
In addition, there are informal merchants purchasing goods on their behalf. Due to purchase restrictions on some Disney products, some merchants have increased prices for consumers to purchase on their behalf. For example, some hot-selling products need to be drawn by lot first, and the winners can go to designated locations to purchase. This type of purchasing agency business has also started on the Internet. But there are also some traps. For example, are the products given to consumers by purchasing agents genuine? There have been cases where consumers bought fake goods from merchants at high prices. Disney stores also have certain controls on abnormal high-frequency buyers. As a result, disputes may arise when merchants are unable to get the goods but charge excessive fees or misrepresent the goods as genuine. Just like the above-mentioned merchants claim to have express tickets, but in fact they do not.
All in all, large-scale projects like Disney will have a strict set of ticketing and service management processes. All types of services and goods are clearly priced. If consumers purchase them through unofficial channels at low prices or so-called "all-inclusive" In fact, most of the products are businesses using "human flesh" and other deceptive methods to make money from tourists. Once such businesses cannot take advantage of the "loopholes", the ultimate loser will be the consumers.
