Tourist hotels start refunding and changing, heavy rain is coming! Some attractions in Guilin are closed
Introduction: Guilin has recently experienced heavy rainfall, causing the water levels of major rivers to rise rapidly, which has had a certain impact on the local tourism and hotel industries.
Affected by factors such as continuous heavy rainfall, the water levels of major rivers in Guilin have risen rapidly recently. According to interviews with Yicai Global, it is currently the peak tourist season in Guilin, and the heavy rainfall has had a certain impact on the local tourism and hotel industries. Some scenic spots are now temporarily closed, and tourism companies have started to refund and change related hotels and tourism products.
Data from FlightAI's "2024 Summer Travel Outlook" shows that Guilin's popularity this year has increased by 38% compared to last year, ranking third among domestic destinations after Lanzhou and Guiyang.
However, heavy rainfall has changed the popularity of Guilin tourism. Public information shows that the Two Rivers and Four Lakes Scenic Area has been temporarily closed since June 19. The official WeChat public account of the Guilin Municipal Bureau of Culture, Radio, Film and Tourism issued a notice that since noon on June 17, 2024, the Elephant Trunk Hill and Fubo Mountain Scenic Areas have implemented park closure management and stopped receiving tourists. At present, the water level of the Lijiang River remains above the warning water level. In order to ensure the safety of tourists, the two scenic spots will continue to remain closed until the water level drops to a safe level. From June 18, the Lijiang Essence Tour and Lijiang Time-sharing and Segmented Tour routes will be suspended. Tourists who have purchased cruise tickets on June 18 can go through the full refund procedures within 2 days; tourists who have obtained paper tickets must go to the official flagship store of the scenic area with complete tickets to handle it on site; online orders that have not yet picked up tickets can log in to the "Guilin Lijiang Scenic Area Tourism Official Website" or the "Lijiang Ticket Office" WeChat public account to refund online. From 16:30 on June 17 to 10:00 on June 20, full refunds can be processed for flights on June 18. The Li River Essence Tour and Li River Time-sharing Tour routes will resume operation at a later date.
Some local tourism operators reported that due to the weather in Guilin, some tourists have begun to cancel or change their recent travel plans for safety reasons.
Ctrip has formed a special team to follow up on the needs of users who need to cancel or change travel products due to the disaster. For orders for hotel products on the Ctrip platform booked before June 20, 2024, and with check-in time from June 20 to June 22, Ctrip has launched a bottom-line guarantee and will work with merchants to bear the cancellation losses for users who need to cancel. In terms of air tickets, Ctrip will pay close attention to airline policies, update relevant information in a timely manner, and strictly handle cancellation and change procedures for users in accordance with relevant policies. In terms of ground transportation, affected by the disaster, Ctrip will strictly follow the latest regulations of the railway bureau, transportation department and other relevant units to handle refund and change services for users.
At the same time, for travel orders affected by the disaster within 3 days, Ctrip will proactively contact users to persuade them to cancel or reschedule their trips, and fully assist them in recovering their losses. Ctrip has launched a disaster fund to cover the final losses of users' local connections, and provide accommodation subsidies for users stranded in Guilin due to the flood.
Qunar platform stated that it has currently implemented free cancellation measures for travelers whose hotel booking time is before June 20, 2024 and whose check-in date is between June 20 and June 21, 2024.
Tujia Homestay has launched a refund and cancellation policy. For any order placed on Tujia Homestay before June 20, 2024, and the check-in period is between June 20 and June 21, 2024, users can contact the platform to cancel for free.
Guilin Tourism's operating income in the first quarter of this year was 88.4962 million yuan, a year-on-year increase of 3.18%; the net loss attributable to shareholders of the listed company was 12.4776 million yuan, an increase of 0.24% compared with the same period last year. Perhaps affected by the weather conditions, Guilin Tourism's stock price suffered a setback on June 20, opening at 6.17 yuan per share. As of 14:26, the stock price fell to 6.00 yuan per share, with a high of 6.18 yuan per share and a low of 5.99 yuan per share on the day.
![Tourist hotels start refunding and changing, heavy rain is coming! Some attractions in Guilin are closed](https://a5qu.com/upload/images/a22f1d272b862ae3d6f81a5f1f3b5f33.webp)
![](https://a5qu.com/s/user/default.webp)