After the "Service Package" is delivered in Shanghai for a week

In Shanghai, the frequently mentioned "service packages" have gradually been handed over to enterprises.

Last week, Chen Jining, Secretary of the Shanghai Municipal Party Committee, visited Shanghai Xizhi Technology Co., Ltd. and Bosch Investment Co., Ltd. in conjunction with the implementation of the "service package" system for key enterprises, and asked the company leaders for their plans and needs to discuss development strategies together.

"Doing a good job in providing services to enterprises in the new era is crucial to the high-quality development of cities." Chen Jining stated that we must fully implement various measures of the "service package", visit and contact enterprises regularly, listen carefully to their expectations, continuously optimize service methods, strengthen precise docking, optimize policy execution, and effectively solve prominent problems that enterprises are concerned about. This will further boost confidence and stabilize expectations for enterprises, and enable them to invest and develop with peace of mind in Shanghai.

The regular visits and contact with enterprises by leading cadres have formed a mechanism in Shanghai. The Shanghai Municipal Party Committee has repeatedly emphasized that when visiting and contacting enterprises, it is necessary to accurately address their urgent needs and solve problems on the ground.

Implementing the "service package" system is precisely a concrete measure to respond to needs and solve problems.

At the Shanghai Conference to Promote the High Quality Development of Private Economy and the 6th Shanghai Outstanding Builder of Socialism with Chinese Characteristics Commendation Conference, Chen Jining pointed out the need to accelerate the cultivation of world-class enterprises, establish a "policy service package" system, and improve special cultivation plans and gradient cultivation systems for good seedlings who anchor future industries, are committed to innovation and breakthroughs, and face the global market.

At the subsequent quarterly work meeting of the Municipal Party Committee, it was also emphasized to strengthen policy promotion, vigorously promote the policy of benefiting enterprises without application, direct access to enterprises, and door-to-door services, and tailor service packages for key enterprises.

Afterwards, when meeting with executives from multiple Chinese and foreign companies, Chen Jining mentioned the "service package" system several times, stating that Shanghai will make good use of this system to create a better development environment for enterprises. At the meeting of the Standing Committee of the Municipal Party Committee, the work plan on establishing a "service package" system for key enterprises in Shanghai was reviewed and approved. It was clearly pointed out to enhance service awareness, innovate service measures, listen carefully to the demands of enterprises, effectively solve prominent problems, and promote the achievement of precise and direct policies, convenient access to services, and efficient handling of demands.

The Plan also emphasizes the full use of digital means, the high-level construction of a "service package" special window platform, the deepening of the mechanism for leaders and cadres to connect with enterprises, so as to boost confidence, investment confidence, and development peace of mind for enterprises, and transform policy dividends and high-quality services into development energy efficiency.

The "Service Package" system is established through regular visits and contacts, dedicated service docking, and policy customization to help enterprises accurately grasp policies, facilitate access to services, and efficiently handle their needs. It also relies on the "One Network Service" to establish a "Service Package" special window platform for government services.

In this survey, the city leaders sent "service packages" to the two enterprises, which included both inclusive policy integration based on the development positioning of the enterprises and specific solutions tailored to the actual needs of the enterprises. They also clarified that relevant department staff were "service managers" and "one-on-one" provided professional services and personalized demands for the enterprises.

Chen Jining stated in his research that Shanghai will deeply implement the "service package" system for key enterprises, striving to provide efficient work coordination, precise policy supply, and convenient and high-quality services. Compared with macro policy supply, the "service package" undoubtedly highlights its pertinence and adaptability, striving to grasp the actual needs of different enterprises to the greatest extent possible in the process of "tailoring", achieve targeted policies, and accurately solve problems, so as to better stabilize enterprise expectations and boost development confidence.

This tailor-made approach demonstrates Shanghai's sincerity in providing enterprise services and can also be seen as an intuitive carrier for creating a first-class business environment. At the same time, the effects that a "service package" should generate are not limited to the enterprise itself that receives the service package.

"We need to focus on the difficulties, bottlenecks, and pain points in the development of enterprises, timely solve prominent problems with strong feedback, resolve individual difficulties to promote the resolution of common problems, and gradually promote the transformation of personalized policies into inclusive policies." Chen Jining said.

Individual service packages are aimed at individual enterprises, but when all service packages are integrated, their reform ideas and innovative measures should have a broader impact. The essence of visiting and contacting enterprises also lies in this.

This is at least two levels of work - the first level, of course, involves solving practical and specific case problems and typical problems; At a deeper level, we should penetrate these specific problems, seek common solutions, and even elevate them to replicable, scalable, and shareable systems and policies.

The process of visiting enterprises and asking questions is also a process of self optimization by government departments.

In the process of carrying out theme education, Shanghai has repeatedly emphasized the need to adhere to the principle of "truly solving problems, solving real problems", and be good at "rising from" solving a problem "to" solving a type of problem ". From the perspective of service enterprises, delivering service packages to their doorstep is the first step. Starting from the needs of enterprises, it is possible to evaluate the supply of systems, policies, and services, and boldly adjust the parts that cannot meet the requirements of development. Continuously promoting institutional innovation is a larger "service package" for all enterprises.

For Shanghai, this continuous improvement process is applicable to all aspects of urban development and governance.

Last week, Shanghai held various conferences, including the City Ecological Environment Protection Conference, the City Party Committee Central Group Study Conference, and the City Network Security and Information Technology Work Conference, emphasizing this "from point to face" and "from individual cases to the overall situation" approach from different perspectives.

As emphasized in the Cyberspace Work Conference, it is necessary to promote the transformation of online positive publicity from generating volume to speaking loudly, the transformation of comprehensive network governance from building a system to enhancing efficiency, and the transformation of urban digitization from breakthrough points to overall improvement, continuously creating a new situation for the high-quality development of Shanghai's Cyberspace industry.

At the Ecological Environment Protection Conference, it was emphasized that, on the basis of continuously solving prominent problems, efforts should be made to jointly promote carbon reduction, pollution reduction, green expansion, and growth, promote the organic coordination and deep integration of ecological and environmental protection policies with economic development policies, and strengthen the ecological and environmental protection support and guarantee system through a combination of laws, markets, technology, and policies, in order to create a "beautiful Shanghai" with high standards and all-round development.

The learning meeting of the Municipal Party Committee Central Group will focus on urban construction and governance issues. It is emphasized that we should adhere to a systematic concept and improve the overall and collaborative nature of urban work; We need to focus on solving prominent problems, guide development planning, construction standards, and management requirements with new development concepts, and strive to find a new path of urban renewal and sustainable development.