What should elderly people who are accustomed to using cash do?, Multiple business locations in Shanghai refuse cash! Electronic Payment Becomes Mainstream in Jinjiang Park | Night Market | Electronic

"Elderly people do not know how to purchase cruise tickets through WeChat, and their consultation phone number is also unreachable." Ms. Wang reported that she had originally planned to take a cruise at Changfeng Park, but was hindered during the ticket purchase stage

After receiving Ms. Wang's response, the reporter went to the yacht dock located in Changfeng Park. Sporadic tourists have been waiting at the scene, and staff have guided them to put on life jackets and scan the QR code to purchase tickets. "Just scan the QR code on the ship, the operation is very simple. If there is an elderly person on site, we can assist them."

When the reporter asked if there was a cash purchase channel, the staff pointed to the nearby manual ticket window and added, "The ticket seller who receives cash sometimes leaves their position and will come back soon." The reporter stayed here for an hour and noticed that there are two similar ticket windows in Changfeng Park that operate until 16:30. However, for a whole hour, neither window was manned.

Before boarding the ship, you need to scan the QR code on WeChat.

The ticket booth has been deserted for a long time.

It rained that day, and there were not many tourists taking the cruise ship. Under the guidance of the staff, they all successfully completed the ticket purchase. However, on sunny days with high foot traffic, can elderly people who do not know how to use electronic payments receive timely assistance? Can citizens use cash to purchase tickets when there is no one on duty at the cash ticket booth for a long time? At present, the dock staff has given a response that "I cannot receive cash and will have to wait for the ticket seller to return to the ticket booth.".

Ms. Wang's experience is not an isolated case, as many citizens face situations of refusing cash or indirectly increasing the difficulty of using cash in consumption scenarios.

The Jing'an District Sports Center located at 123 Nanyang Road is very unfriendly to customers who hold cash for consumption. This mass sports complex is located in the commercial district of Nanjing West Road and is popular among nearby residents due to its low price. However, Ms. Ding was informed upon entering that cash is not accepted here. The reporter visited the Jing'an District Sports Center multiple times and found that the venue needs to scan the QR code at the entrance and pay the deposit in advance before entering through the gate. The venue charges fees on time, with different charging standards for different time periods. The excess price will be deducted upon departure or the excess deposit will be refunded.

The shared gym in the gymnasium adopts a "semi self-service" management method, and usually only one staff member is on duty in the fitness area, responsible for supervising and assisting citizens in paying for entry near the gate. Considering its complex billing standards, while electronic payments have considerations for convenient timing and charging, increased billing accuracy, and reduced labor management costs, they have pushed elderly people who are accustomed to cash payments into the dilemma of "having money but nowhere to spend", reducing citizens' choices of payment methods.

Some citizens have also reported that cash consumption in the night market of Jinjiang Park has been hindered. The reporter arrived at the night market of Jinjiang Amusement Park and found that although cash can be collected here, it is not possible to directly pay cash to the stall owner. Instead, it is necessary to go to the nearby ticket office window to pay for cash recharge and apply for a night market card. The salesperson of a Taiwanese snack stall recalled that "there was a period of time when cash was received, but it was later cancelled. The management was concerned that if our shop did not report cash, their income would be reduced." Several staff members in the night market area verified this statement. In order to avoid the snack stall from reporting revenue and causing economic losses, the park manager refused to allow tourists to directly pay cash to the stall owners. Instead, they adopted a centralized management model of "online payment+cash recharge card" to facilitate the night market operator's statistical analysis of the stall's revenue. It can be seen that the refusal of cash in the night market of Jinjiang Park is closely related to the management objectives and methods of the operator.

△ Jinjiang Amusement Park Night Market.

Although recharging the night market card has facilitated the management of the night market in Jinjiang Park, for many tourists, how should they deal with spending at attractions that they usually only visit once and not using up their card balance? Jinjiang Amusement Park did not provide a clear response, and when calling the tourist's phone for consultation, the other party has also been busy.

In recent years, electronic payment has gradually become a new habit for citizens to consume, and many operators have also continuously promoted the comprehensive electronicization of payment methods in order to save trouble. However, Article 16 of Chapter 3 of the Law of the People's Republic of China on the People's Bank of China stipulates that "no unit or individual shall refuse to pay all public and private debts within the territory of the People's Republic of China in RMB." This means that, with the popularization of electronic payment methods, the legitimate rights and interests of consumers are to use cash to continue smooth consumption, which should be fully protected in daily consumption. The key to convenient payment cannot become a stumbling block for many elderly people's daily cash consumption. How to balance the convenience of electronic payments with "age friendliness" is a problem that we need to pay attention to.

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