Shanghai optimizes the "Administrative Licensing Management Measures for Public Place Hygiene" to be a good "shop assistant" and "goalkeeper"
Public health management is a public service that is related to the health level of the people. Scientific and effective public health management helps to continuously protect and promote the health of the entire society. Recently, through in-depth listening to the specific demands and opinions of large chain stores, small and micro enterprises, industry associations, and grassroots management institutions, the research team of the Shanghai Municipal Health Commission conducted joint discussions based on on-site visits, promoting precise identification and targeted solutions to enterprise difficulties, and further improving the "reduction" law of license management reform. The administrative normative document "Shanghai Public Place Health Administrative Licensing Management Measures" has been officially issued.
In this "Management Measures", the Municipal Health Commission insists on strengthening detailed management with "embroidery" efforts, and further promotes the creation of a fair, transparent, and stable operating access environment for public health-related market entities. Cancel the four types of permits, and cancel the certification requirements for restaurants, chess and card rooms, small bookstores, shopping malls, and other places according to requirements or authorities; Simplify the four types of materials and no longer require health certificates, hearing opinions, loss statements, paper certificates, etc; Improve the four links and supplement specific requirements such as informing commitments, self inspection and training, information disclosure, and one code management; Optimize four services and strengthen guidance services in areas such as full online processing, electronic certification, license revocation, and subject qualification/material list.
Continuously promoting the improvement and optimization of the business environment: promoting development and ensuring safety
Public places are the most numerous and widely regulated objects in the field of public health. According to relevant laws and regulations, the health department issues certificates and manages public places such as beauty and hairdressing, accommodation, swimming, and bathing. Currently, there are more than 35000 licensed public places in the city, with an annual volume of approximately 13000 health permit applications. Therefore, in order to improve the management of public place health administrative licenses in this city, implement the requirements of the approval system reform, strengthen in-process and post event supervision, and further optimize the business environment related to public health in the city, in 2023, the Municipal Health Commission will focus on "conducting in-depth research on public place health license management, promoting the improvement and optimization of the business environment", and conduct in-depth thematic education research through survey questionnaires, expert consultations, special seminars, on-site visits, centralized discussions, individual interviews, and other methods. At present, the Municipal Health Commission is continuously optimizing and improving the permit management system. By canceling, compressing, and merging departmental internal processes, the city's public place hygiene permits have been accepted, reviewed, and decided on the spot, and the public health-related business environment continues to be optimized.
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Be a good "shop assistant" and promote development comprehensively, while also being a good "goalkeeper" and making every effort to ensure safety. While promoting the optimization of licensing services and ensuring that they are properly managed in advance, we adhere to the principle of equal emphasis on streamlining administration, delegating power, and optimizing licensing through legal governance and effective supervision, and focus on strengthening measures to ensure that they are effectively managed during and after the process. The public health management issues are extensive, complex, and require high professional expertise. Through years of practice, the Municipal Health Commission continues to explore the regulatory model of elements in the field of public health, focusing on strengthening the systematic integration and implementation of various regulatory measures. Identify key risk points and regulatory difficulties that have a significant impact on public health and pose a high degree of social harm, continuously solidify full chain regulatory measures, improve public health risk monitoring, early warning, and disposal mechanisms, and comprehensively secure the bottom line of public health safety.
Equal emphasis on service and regulation: zero waiting, zero submission, and zero errands
In this themed education survey, in terms of implementing the "plus" method to assist enterprises in self-management, the Municipal Health Commission addressed the difficulties faced by small and micro enterprises, such as weak self-management ability and limited channels for knowledge acquisition. It emphasized both service and supervision, strengthened online services for health knowledge training and assessment of practitioners, and promoted enterprise self-discipline; In response to the demand from enterprises to increase their participation in social governance in health management, we will strengthen the standardization and standardization of health management, guide enterprises to actively disclose their health status, and encourage chain enterprises to create brand demonstration points and establish health management benchmarks.
It is reported that based on the credit system, the Municipal Health Commission took the lead in implementing the material disclosure commitment system for public place hygiene permits in 2012. In 2018, it took the lead in implementing the material plus partial on-site audit notification commitment system, and in 2021, it took the lead in implementing a comprehensive disclosure commitment system that includes both material and on-site audits. The relevant work experience has been replicated and promoted nationwide by the National Health Commission.
![Shanghai optimizes the "Administrative Licensing Management Measures for Public Place Hygiene" to be a good "shop assistant" and "goalkeeper"](https://a5qu.com/upload/images/3630eec772b8cb97ebe3b7c7b5e2bdb9.jpeg)
At the same time, as one of the earliest departments in the city to carry out the "double random and one public" pilot program, since 2017, the Municipal Health Commission has promoted the construction of a credit based, random sampling and key supervision mechanism for in-process and post supervision, achieving graded and classified supervision, effectively enhancing the accuracy and effectiveness of supervision. Establish the first national public health supervision technology service quality control center, strengthen quality control management in the field of technical services, and improve the quality of professional supervision; We have also adhered to the combination of supervision and guidance services, strengthened the rectification of health management issues, and effectively promoted the continuous improvement of the health management level of relevant market entities.
The Municipal Health Commission adheres to proactive self pressure and actively promotes information empowerment to compress the time limit for public place health approval, based on the 20 day provision of the Administrative Licensing Law. The processing time limit has been reduced to 15 days, 10 days, and 6 days, and starting from 2021, it will take the lead in completing all promised matters on the spot, effectively reducing the time cost of market entities opening; Continuously streamlining approval materials, ensuring that materials that can share data, verify online, or access electronic licenses do not need to be submitted. The paperless submission rate of materials reaches 100%, and the supplementary application for public place hygiene permits achieves "zero material submission", significantly improving the sense of gain for relevant enterprises in hygiene permit processing; We will continue to promote the intelligent reengineering of the application process, fully integrate various situations of public place hygiene permits into the "One Network" platform, promote the full process of online processing from consultation acceptance to result feedback, strengthen automatic guidance, material push, form pre filling, AI pre review, comparison and verification, and other intelligent assistance throughout the process, achieving zero hassle in "door-to-door" and "fingertip processing" of permit services.