How to break through the bottom line of community health? Shanghai is a district with numerous large hospitals
The tertiary medical resource network in Xuhui District, located in the center of Shanghai, is very sound. There are 8 tertiary hospitals in the district, and residents have many choices for medical treatment. On a map with abundant medical resources, how can the "bottom line" community health break through and attract more residents to come? On the 6th, a reporter from Liberation Daily's Shangguan News came to the Fenglin Street Community Health Service Center in Xuhui District to find the answer.
65 year old Chen Jianguo has been suffering from chronic obstructive pulmonary disease for many years and used to have to stay in the hospital once a year, which is unbearable for him. Since signing with family doctor Yang Lan 7 years ago, Chen Jianguo's medication has been continuously managed for a long time, and his condition has been controlled and stabilized. In recent years, he has never been hospitalized again, and he is very grateful to Xiao Yang. For Lao Chen, 35 year old Yang Lan is not only his contracted doctor, but also like his own daughter. "My daughter is very busy with work, and I don't want to disturb her in her daily life. Dr. Xiao Yang is very attentive, and she treats people and things very friendly. If she has any health problems in her daily life, she can directly contact her, which is very reassuring."
65 year old Chen Jianguo has been suffering from chronic obstructive pulmonary disease for many years and used to have to stay in the hospital once a year, which is unbearable for him. Since signing with family doctor Yang Lan 7 years ago, Chen Jianguo's medication has been continuously managed for a long time, and his condition has been controlled and stabilized. In recent years, he has never been hospitalized again, and he is very grateful to Xiao Yang. For Lao Chen, 35 year old Yang Lan is not only his contracted doctor, but also like his own daughter. "My daughter is very busy with work, and I don't want to disturb her in her daily life. Dr. Xiao Yang is very attentive, and she treats people and things very friendly. If she has any health problems in her daily life, she can directly contact her, which is very reassuring."
The "Top Ten Family Doctors" Studio in the Center
Yang Lan, with a round face and a smiling face, came to the Fenglin Street Community Health Service Center in 2015. With the care and patience of the residents, she has grown into one of the top ten family doctors in Shanghai at a young age. Chen Bihua, Deputy Director of the Center, introduced that so far, the small community health service center has produced four "Top 10 Family Doctors in Shanghai" and nominated awards. Like Yang Lan, her exquisite skills and thoughtful service have become the reason why many residents choose family doctors and communities through foot voting.
How to make residents willingly choose a community? Need to have strong skills and unique skills. Chen Bihua told reporters that the center has utilized the resources of close medical consortia and project-based medical consortia to open 30 specialized disease clinics, including those most needed by the elderly, such as osteoporosis, bone and joint diseases, skin diseases, and cardiopulmonary rehabilitation clinics.
The "Top Ten Family Doctors" Studio in the Center
Despite the surrounding large hospitals, the business performance of Fenglin Street Community Health Service Center is still impressive. Since the beginning of this year, the number of outpatient consultations and treatments in the center has reached 226600, with a contracted group visit rate of 62.37%, a contracted community visit compliance rate of 77.3%, and a contracted community visit rate of 43.43%.
In addition, grafting high-quality medical resources within the area and benchmarking its own soft power against higher-level hospitals also reassures residents. The reporter learned that the center has signed cooperation agreements with the Nursing Department of Zhongshan Hospital Affiliated to Fudan University, Xuhui District Central Hospital, etc., to improve the level of homogeneous nursing services through medical consortium linkage.
How to make residents willingly choose a community? Need to have strong skills and unique skills. Chen Bihua told reporters that the center has utilized the resources of close medical consortia and project-based medical consortia to open 30 specialized disease clinics, including those most needed by the elderly, such as osteoporosis, bone and joint diseases, skin diseases, and cardiopulmonary rehabilitation clinics.
Complete facilities in rehabilitation clinics
It is worth mentioning that the center also has a community surgical outpatient clinic, led by one chief physician, one deputy chief physician, one deputy chief nurse, three attending physicians, and one chief nurse, forming a strong professional surgical team to "put on the battlefield" and create a surgical debridement room. As the first community health service center in Xuhui District to be equipped with CT machines, the CT outpatient department has inspected 496 people so far, with an average of 18 people per day. The convenient and practical services have been highly praised by residents.
In order to achieve this goal, software and hardware are synchronously improving. It is revealed that according to the three-year action plan for talent cultivation, a stable team of general practitioners will be established in the district, a group of skilled general practitioners will be selected, and a group of high-quality community health management talents will be cultivated. The supply of conventional facilities, equipment, and drugs such as CT will also be further optimized. Data shows that this year, Xuhui District has added 221 new drugs for residents around 12 common chronic diseases, including 95 original research drugs.
Community CT rooms have been set up this year
