This Didi driver only took 7 minutes for a 20 minute journey! The reason has been found, the rush hour after work
These days, Didi Express driver Li Jiangbo received good news: Didi Chuxing will award him the title of "Didi Public Welfare Role Model", and at the same time, the "Didi Positive Energy on the Road Special Public Welfare Plan" will reward him with 1000 yuan in cash. These are all to commend Master Li for his recent behavior of escorting a sick child.
However, Li Jiangbo felt that honor belonged not only to him personally: "This incident made me feel the warmth of Shanghai. Even a request for help from a ride hailing car could receive a response from a stranger." On the day of the incident, his ride hailing car served as an ambulance, completing the originally 20 minute journey during rush hour in just 7 minutes, allowing the child to receive timely assistance.
"At first, I thought it was just an ordinary travel order, but the destination was a hospital. But when I saw that child, I felt something was wrong." Li Jiangbo still remembers that it happened on September 9th. He followed the order to a residential area near Guangzhong Road in Hongkou District to pick up passengers, and the destination was Xinhua Hospital in Yangpu District. The passengers boarded the car were a mother and son, holding a six or seven year old boy. The child's ancestors were under the car, instructing them on medical matters. However, the child's condition is not very good and seems to be motionless. Li Jiangbo asked the mother of the child what had happened. The mother of the child said that the child had fainted from a fever.
"I was startled, and the mother of the child asked me to take them to the hospital as soon as possible." Seeing their anxious expression, Li Jiangbo prepared to depart, but the passenger forgot to bring the medical record book. "The child's grandmother or grandmother said she was going home to pick it up, but there were people at home. But I saw that the elderly person was getting old and walking back home would definitely delay time, so I asked the community security if they could help to pick it up. The passersby next to him heard and offered to help. In the end, the unknown stranger ran all the way to retrieve the child's medical record book."
We can finally set off, but it's already the rush hour and the road from the community to the hospital is congested. The navigation shows that a journey of five or six kilometers takes about 20 minutes. The child in the car still hasn't reacted, and the mother is very anxious, hoping that Li Jiangbo can drive quickly. There are many cars and traffic lights on the road, making Li Jiangbo as anxious as his mother.
Li Jiangbo encountered such a thing for the first time, but he calmed down and thought of the platform's regular training and reminders, including how to deal with unexpected events such as passenger illness. He stabilized the condition of the car, contacted and reported to the platform, and called 110 for support.
The entire call was recorded by the Didi backend. When listening back, the staff all praised Li Jiangbo's calmness: he briefly explained the situation to the operator, asked if he could receive support, or reported and ran a red light to increase the speed, and provided the driving route and license plate number. The operator stated that the relevant situation has been recorded and asked him to maintain smooth communication. He also requested the assistance of the police.
After finishing this conversation, Li Jiangbo slightly calmed down and tried to speed up as much as possible. Along the way, I met many unknown kind-hearted people again. "For example, there was an intersection where I wanted to turn right, but the car in front needed to go straight and was waiting for a red light, blocking my right turn lane. I had to get out of the car and knock on the front window to explain the situation to the driver. The driver turned right without saying a word, making way for us." In order to speed up, he even honked to signal, and all the vehicles he encountered voluntarily gave way.
"It can be said that the journey was really smooth. When the auxiliary police found me, I sent my child to the hospital. I am truly grateful to all the kind people!" Li Jiangbo said. He originally wanted to accompany me for treatment, help me run errands or take care of my child, but the child's mother politely declined because the child's father also arrived at the hospital. "So, when I saw their family of three meeting at the hospital gate, I ended this trip."
Li Jiangbo originally thought it was just a small incident at work, but a few days later he received a thank-you letter from the passenger through the background, saying that thanks to his emergency assistance and constant protection, the child received timely assistance. "I was certainly even happier when I heard that my child was safe. Moreover, the alarm was also effective. I did indeed engage in violations such as honking the horn all the way, and I was forgiven."
When he learned that the platform would also reward him, Li Jiangbo was a bit surprised, feeling that he had only done something that should have been done. "Any other driver would have done it this way, and he had received a lot of help from strangers along the way." Through this incident, he loved the city even more. "Shanghai not only has high-rise buildings, but also friendly passengers. This sudden incident proves that the city will protect every ordinary person." He said that ride hailing drivers are the window of urban mobility, and in the future, they will do better for themselves, adding glory to the city.
According to information from Didi Chuxing, it has become the norm for ride hailing drivers to be kind and act bravely, with frequent incidents of Didi drivers helping passengers and passersby. So, the platform has also formulated corresponding reward measures, advocating for good deeds and righteous deeds in the travel environment, and working together with all platform drivers to create a beautiful travel atmosphere of "positive energy on the road".
While encouraging and rewarding positive energy drivers, the Didi platform also reminds drivers to pay attention to safety when extending a helping hand to others. If necessary, they should still call 110, 120, etc. as soon as possible to provide maximum assistance to the recipients.