Will it be adjusted, and passengers roast that the waiting hall is full of massage chairs? Taiyuan Airport: Placed Together for Beauty | Boarding Gate | Passengers
On September 15, a netizen roast that when waiting at the T2 terminal of Taiyuan Wusu International Airport, rows of shared massage seats were placed next to the gate, without a normal seat. "All the massage chairs are uncomfortable to sit on, can't we make some adjustments?" He posted a picture on social media, causing public attention.
Shared massage chairs placed at Taiyuan Airport. Image source/Network screenshot
On September 16th, Taiyuan Airport staff responded to upstream news reporters that the situation was true. More than 100 massage chairs were placed together for overall aesthetics, and some adjustments will be made to the seating arrangement in the near future.
Upstream news reporters can see from the pictures that rows of shared massage chairs are placed in the waiting hall, with no visible end at a glance. There are not many passengers seated, and there is a QR code on the right armrest. On social media, some people feel very frustrated: "This massage chair is completely uncomfortable to sit on, it's too uncomfortable. There are things pressing against it here and there are things pressing against it there." "The seat fabric is not hygienic, and there is dirt and grime hidden behind the seat, so I dare not sit at all.". Some people feel helpless that the backrest of the seat is too narrow, and people with wide shoulders cannot sit down. Some people have analyzed that "massage chair manufacturers have really strong public relations capabilities" and "it is not appropriate to have so many massage chairs in public places like airports. We cannot focus on economic benefits and ignore public and social benefits.".
On September 16th, staff at Taiyuan Airport responded to reporters, saying, "There are indeed over 100 massage seats arranged uniformly between gates 201 and 202. For the sake of overall aesthetics, all other gates have normal seats." The staff said, "At that time, the introduction of massage chairs was mainly due to the free charging interface on the seats, which can improve service quality, and there are also extended services. If passengers want to massage, they can also scan the QR code. That was the consideration at the time. We have received feedback from passengers that this seat is a bit uncomfortable to sit in, but the contract is still being executed. We will find a way to solve this problem and make some adjustments to the seat arrangement in the near future."
