The enthusiastic driver helped to retrieve the lost passenger's phone and ID card in a timely manner
Recently, Ms. Zhu, a citizen, delivered a banner with the words "A Good Role Model for Returning Gold and Transferring Positive Energy to Society" to the dispatch room of Yanggao Bus Yanggao Branch on Route 638, and handed over a thank-you letter to the fleet, expressing her gratitude to driver Chen Baozhong for returning the gold.
Originally, Ms. Zhu, a citizen, was riding the 638 bus when she was holding a 2-year-old child in her arms and had small and large bags in her hands, which caused her to get off the bus in a hurry. She accidentally slipped her phone but was completely unaware of it. It was not until she got off the bus that she realized her phone was lost.
Ms. Zhu, who was in a hurry, called 110, the urban construction hotline, and asked passersby to help call her own phone, but there was still no response. Just as Ms. Zhu felt hopeless, her phone was suddenly connected.
Originally, when the vehicle was driving to Zhangyang Road Station on Gushan Road, a female passenger on board discovered Ms. Zhu's lost phone and handed it over to the driver Chen Baozhong. Chen Baozhong took the phone and expressed gratitude to the female passenger. Due to being unable to answer calls during operation, he had to temporarily keep the phone as a safe deposit. After the operation was completed, he contacted Ms. Zhu and informed her that the phone was safe and sound, comforting the owner not to worry, and agreed on a location to return the phone. Ms. Zhu, who was waiting at the Minsheng Road Station on Lingshan Road that night, picked up her phone and the lost item was finally returned to Zhao.
Ms. Zhu's phone has been found, and Mr. Huang's ID card has also been obtained.
![The enthusiastic driver helped to retrieve the lost passenger's phone and ID card in a timely manner](https://a5qu.com/upload/images/3a24b337f6dd9a1d91136e791ca1d554.jpg)
Recently, Zhang Ying, the driver of Bus 81, drove the bus from Gangcheng Road Subway Station towards Lujiazui. After the vehicle arrived at the Lujiazui subway station, Zhang Ying found an ID card on the seat near the front of the carriage during a "one stop one inspection". He immediately took a photo of the lost item and uploaded it to the work group.
"This document is so small and thin that I'm afraid of losing it again, so I must keep it safe." Zhang Ying deliberately placed it together with her ID card, fearing that losing it again would bring unnecessary trouble to passengers.
At around 8:47, Zhang Ying drove the bus back to Gangcheng Road. He handed over his ID card to the dispatcher Zhang Lei and put it back into operation. Zhang Lei stored his ID card in a specific storage box. He only received a call from passengers looking for their ID cards around 3:45 pm that afternoon. At around 17:30, Mr. Huang, the owner who retrieved his ID card from Zhang Lei, said thank you while handing over the commendation letter to the dispatcher.
Text: Li Jicheng
Official WeChat from Pudong
![The enthusiastic driver helped to retrieve the lost passenger's phone and ID card in a timely manner](https://a5qu.com/upload/images/0fe6ffb9787ff1c51a1c48f582421c19.jpg)