Chengdu Airlines responds that cancer passengers are denied boarding cancer | Passengers | Airlines
On September 12th, a cancer passenger was denied boarding while checking in at Chengdu Tianfu International Airport. Chengdu Airlines Co., Ltd. responded that patients with advanced cancer are not allowed to be transported and recommends passengers to refund their tickets.
On site video shows that at around 9:45 am, at the boarding gate of flight EU2205, an elderly person wearing a black duckbill cap was sitting in a wheelchair, while a man and a woman wearing white short sleeves were sitting on the ground. The man shouted to the staff, "I have made a promise to bookmark, and the hospital certificate has been written. I also brought a caregiver with me. You won't let me go."
The old man is sitting in a wheelchair. Video screenshot
Subsequently, the man suspected to have called another staff member and said, "I have cancer, four months old. Previously, you said that there was no heart disease, no respiratory disease, and no external injuries, all of which are acceptable."
![Chengdu Airlines responds that cancer passengers are denied boarding cancer | Passengers | Airlines](https://a5qu.com/upload/images/5dda4210a068f10a591e63f0028366eb.jpg)
A witness said that the old man was so anxious that he knelt on the ground and begged the staff.
On the afternoon of the 12th, a staff member of Chengdu Airlines Co., Ltd. stated, "After verification, the passenger is a late stage cancer patient. The company has clear regulations that such patients are not allowed to be transported to prevent passengers from feeling unwell during the flight. This regulation is published on the official website of the general transportation conditions. If the passenger is an early or mid stage cancer patient, there is no absolute restriction on boarding."
The staff member stated that if it is not possible to carry the ticket, it is recommended that the passenger process a ticket refund.
The man and the old lady sat on the ground communicating with the staff. Video screenshot
![Chengdu Airlines responds that cancer passengers are denied boarding cancer | Passengers | Airlines](https://a5qu.com/upload/images/f08bb5ea4b6284ca242deed9b85998db.jpg)
Jiupai News found that according to the "General Conditions for Domestic Transportation of Passengers and Luggage of Chengdu Airlines Co., Ltd.", passengers with the following diseases, except for special arrangements with the consent of Chengdu Airlines, are not allowed to be transported, including "advanced cancer patients".