Authoritative answer! Travel related to the Mid Autumn Festival and National Day holiday

Mid Autumn Festival and National Day holiday train tickets

Coming soon for sale

Which directions will add trains to the route?

How to increase the probability of successful ticket purchase?

What should I pay attention to when traveling by train during holidays?

The authoritative answer is here!

↓↓↓↓

Regarding passenger flow characteristics and capacity arrangements

Photo by Zhang Haigen

1

What are the characteristics of railway passenger flow during this year's Mid Autumn Festival and National Day holiday, which lasts for 8 days? How is the railway transportation cycle arranged?

This year's Mid Autumn Festival and National Day holiday will be combined, with a long holiday period and strong travel willingness among passengers. The flow of family visits and tourism will be intertwined and overlapped, and the railway passenger flow will show a strong growth trend. From the perspective of passenger flow trends, the holiday season will mainly focus on long-distance passenger flow, with peak passenger flow and short distance flow in the middle. The passenger flow will always maintain a high level.

This year's railway transportation during the Mid Autumn Festival and National Day Golden Week will last for 12 days from September 27th to October 8th, with an extension of 2 days before and after the holiday. The national railway is expected to send 190 million passengers.

2

How will the railway department arrange transportation capacity to cope with the peak passenger flow during the Mid Autumn Festival and National Day holiday?

In response to the peak passenger flow during this year's Mid Autumn Festival and National Day holiday, the railway department will scientifically allocate transportation resources and increase capacity investment. The national railway will implement a peak operating schedule, and the daily average passenger seating capacity is expected to increase by 18.5% compared to the same period in 2019. The main measures taken are as follows:

One is to extend the transportation period for the Golden Week, reaching 12 days before and after, and the transportation period exceeds the previous Golden Week.

The second is to add 320 direct passenger trains across the railway bureau group company, including 214 high-speed trains and 106 ordinary speed passenger trains.

The third approach is to adopt multiple operation of high-speed trains and the addition of carriages for ordinary speed passenger trains, increasing passenger seats in popular directions. The directions of entering Beijing, Shanghai, and Guangzhou should be operated at full axle or formation in principle.

Fourthly, each railway bureau group company flexibly increases the number of passenger trains within its management based on the ticket sales data of Railway 12306.

3

How can the railway department respond to sudden large passenger flows?

The railway department has reserved hot standby high-speed trains, regular speed passenger trains, and crew members at major national hub nodes, with a quantity of no less than the May Day holiday. In case of sudden passenger flow, they can be put into operation at any time to meet the travel needs of passengers.

About ticket sales

Photo by Wang Yingjian

1

The transportation tickets for Mid Autumn Festival and National Day are about to be released. What preparations have been made for Railway 12306? On what day is the expected peak ticket sales expected to occur? Can Railway 12306 cope with excessive traffic?

To cope with the peak ticket sales during this year's Mid Autumn Festival and National Day Golden Week, the technical team has made various technical preparations in advance, strengthened ticket sales monitoring and routine inspections, organized technical backbone forces to concentrate on duty, and ensured the safe and stable operation of the ticket sales system.

The peak ticket sales for this year's Mid Autumn Festival and National Day Golden Week are expected to occur on September 15th, when tickets for the first day of the holiday on September 29th will be sold. To cope with the high traffic during the peak ticketing period, the 12306 technical team has taken targeted preparatory measures, focusing on public cloud applications, network bandwidth expansion, and preventing malicious ticket grabbing, to ensure the stable and efficient operation of the ticketing system.

2

During the Mid Autumn Festival and National Day holiday, there is a strong demand for travel among passengers. Which regions and directions are expected to have tight train tickets?

During this year's Mid Autumn Festival and National Day Golden Week, the flow of family visits and tourism is intertwined. It is expected that cities such as Beijing, Shanghai, Nanjing, Suzhou, Tianjin, Guangzhou, Shenzhen, Chengdu, and Xi'an will become popular destinations for travelers to depart and arrive. In addition, Hangzhou will host the Asian Games during the Golden Week and will also become a popular destination for high-speed rail travel.

3

During the Mid Autumn Festival and National Day holiday, will some popular train tickets experience a "flash" phenomenon? Why did this situation occur?

During the Golden Week, there is a high demand for passenger travel, resulting in limited transportation capacity in certain areas and time periods. Especially on some popular routes, trains with more suitable departure and destination times and shorter travel times are the preferred travel options for many passengers. When these train tickets are put on sale, due to their high attention from passengers, they will use various ticketing channels such as 12306 online ticketing, mobile apps, and station windows to quickly "grab tickets", which may lead to "instant light" phenomenon.

four

Why does the ticketing system for the same train 12306 display full distance and long-distance tickets, but not half distance and short distance tickets?

The railway department will prioritize the allocation of tickets for long-distance trains to meet the needs of long-distance passengers traveling from the origin station to the destination station, in order to maximize the utilization of transportation resources. Of course, it also takes into account the needs of short distance passengers. When there are sufficient long-distance tickets, the ticket allocation will be dynamically adjusted according to changes in passenger flow demand, and part of the ticket will be automatically transferred to various stations along the way in different time periods to meet the needs of short distance passengers for ticket purchases.

five

How is the operation of the railway 12306 standby ticket purchasing function? How can we increase the chances of successful candidate ticket purchases?

The standby ticketing function of Railway 12306 operates stably, with a success rate of over 75% for standby redemption. Passengers can increase the success rate of waiting orders by submitting multiple combinations of dates, train numbers, and seat types to extend the waiting redemption time.

six

How is the ticket release time for railway 12306 arranged?

The pre-sale period for train tickets is 15 days, but the starting time for each station varies. For example, Beijing West Station and Nanjing South Station are 8:00, Guangzhou South Station is 10:00, and Shanghai Hongqiao Station is 13:30. Passengers can use the "Starting Time" query function in the official "Railway 12306" app to find the starting time of a specified station.

seven

How is the online selection function of the railway 12306 pilot running? How to ensure that the elderly receive priority allocation of lower bunks?

In June of this year, 12306 began trial implementation of online shop selection services, which have now covered 230 passenger trains and are running well. The online berth selection service provides options for soft sleeper, hard sleeper, and high-speed train soft sleeper, first class sleeper, second class sleeper, and other berth types, covering different levels of needs. Meanwhile, Railway 12306 still insists on prioritizing the allocation of lower berths for key passengers aged 60 and above.

eight

Is it advisable for some passengers who cannot buy tickets to go home by buying short and long tickets?

Buying short and multiplying long is not advisable. To ensure the safety of train operation, railway vehicles have certain passenger capacity limitations. For safe, high-speed and smooth high-speed trains, the requirements for passenger capacity are more stringent. During peak passenger flow, if a large number of passengers who purchase short distance tickets do not get off the train after arriving at the station, it will cause overcrowding in the carriages, seriously endangering the safety of train operation and affecting normal transportation order. The railway department will dissuade passengers who buy short and take long trains from getting off the train. Therefore, please strictly follow the ticket to the departure station and take the train, and work together to maintain a good riding environment.

nine

What should passengers do when they cannot buy a direct ticket during peak passenger flow?

If direct tickets cannot be purchased during peak passenger flow, passengers can choose to purchase connecting tickets and meet their travel needs through segmented rides. Railway 12306 will intelligently recommend transfer plans with available tickets for passengers to choose from based on their travel needs and available tickets. In order to facilitate the transfer of passengers, the railway department has set up convenient channels for intermediate transfer at 100 major stations and arranged station staff to provide guidance services. Passengers can enter the waiting room without leaving the station, effectively reducing the time for intermediate transfer.

ten

Is there a certain risk of buying tickets through third-party websites?

Railway 12306 has never authorized any third-party platform to sell train tickets. Third party platforms may retain user information during the ticketing process, which not only poses traps such as surcharges and bundled sales services, but also poses a risk of personal information leakage. Please make sure to purchase tickets through the official railway channels and identify the official website and "Railway 12306" app.

eleven

Is there an emergency plan in place if the railway 12306 system malfunctions?

The 12306 technical team has established a relatively complete operation and emergency support system. Avoiding a single point of failure by running multiple data centers simultaneously. Once a malfunction occurs, the technical team will immediately activate the emergency plan to minimize the scope of the malfunction and shorten the duration of its impact.

Regarding passenger boarding

Bao Liang Photography

1

What are the requirements for luggage carried by passengers on trains?

In order to ensure the safe operation of passenger trains and the personal safety of passengers, according to the "Catalogue of Prohibited, Restricted and Checked Items for Railway Passengers" issued by the Ministry of Public Security and the National Railway Administration, some items are prohibited from being carried on, such as flammable and explosive materials, controlled knives, corrosive materials, etc., and there are clear regulations. It is recommended that passengers understand the relevant requirements in advance before traveling and carry luggage according to the regulations to avoid delaying their journey. If you bring items that do not meet the requirements, some stations can provide free storage or express delivery services.

2

How does the railway department deal with some uncivilized behavior on the train?

Railways are a popular means of transportation that requires passengers to work together to maintain a civilized, orderly, warm and comfortable travel environment. However, there are also individual passengers who engage in uncivilized behavior, such as smoking, dominating seats, and making loud noises on the high-speed train, which seriously affects the riding experience of other passengers. Some even endanger the safe operation of the train and violate laws and regulations.

During the Mid Autumn Festival and National Day Golden Week holiday, the railway department will increase publicity and guidance efforts through station car broadcasting videos, actively promote civilized travel, and strive to create a good travel environment. For some uncivilized behaviors, we will promptly dissuade them. Those who violate relevant laws and regulations shall be handed over to the railway public security department for lawful disposal.

3

What are the railway department's reminders for passengers during the Mid Autumn Festival, National Day, and Golden Week when they are traveling together?

The Mid Autumn Festival and National Day holiday are approaching, and passengers are traveling by train. Please pay attention to the following points:

One is to carefully check your luggage and confirm that there are no prohibited or restricted carry on items.

The second is to carry the identification documents used when purchasing tickets.

Thirdly, there is a high passenger flow during holidays. It is recommended to arrange your itinerary, arrive at the station in advance, and reserve sufficient time for security checks, ticket verification, and verification.

Fourthly, take good care of children and luggage during the journey, and strengthen health protection.

The fifth is to follow the guidance of the staff, get on and off in an orderly manner, and prevent crowding and trampling.

What other questions do you want to know?

Tell us in the comments section!

Reviewed by: Gao Shan