To safeguard the legitimate rights and interests of enterprises online, Shanghai’s first district-level enterprise-related infringement information acceptance service station was established in Yangpu

Release time:May 10, 2024 15:52 PM

On May 10, the Internet Information Office of the Shanghai Municipal Party Committee launched the "Qinglang Pujiang·2024" network ecological governance ten-day action, and the first theme day event "Business Environment in Yangpu - Qinglang Pujiang·Optimizing the Business Network Environment" was held in Yangpu District Internet Treasure Area Held, more than 50 Internet companies participated. The activity aims to provide further guidance on how to improve the efficiency of reporting and handling of enterprise-related online infringements, effectively safeguard the legitimate rights and interests of enterprises online, and continuously optimize operations through the sharing of typical cases, introduction to the reporting process of enterprise-related online infringements, exchanges on local website platform disposal work, and on-site interactions. business network environment.

At the meeting, the responsible comrades of the Network Management Office and the Reporting Center of the Municipal Cyberspace Administration Office introduced in detail how to accept and handle enterprise-related infringement information and how enterprises can provide effective reporting materials through cases, process guidance, and practical operations; the website platform is for accepting It is an important part of handling reports of corporate-related online infringement information. Representatives from the website platform also conducted exchanges on handling work. "Bilibili" senior operations expert Liu Jiang said that since May last year, Station B has accepted more than 120,000 pieces of reported information related to corporate infringement through various channels, of which about 110,000 were effectively disposed of, with a disposal rate of 97 %above. There is a huge amount of reported information related to enterprise-related infringements. Station B has set up a dedicated team to strictly clean up the content of enterprise-related rumors, increase efforts to refute rumors, improve the reporting mechanism, and strengthen joint management and governance. In the process, we have explored effective and characteristic methods for dealing with enterprise-related online infringements, such as “timely supplementing dispute labels and improving the anti-complaint system”, “establishing mechanism guarantees for business difficulties”, “establishing a database of types of cases and strengthening implementation training”.

Chen Zhili, deputy editor-in-chief of Dewu, shared her experience in handling corporate-related infringement information such as intellectual property infringement and reputation infringement: "Last year, the number of live broadcast intellectual property infringements surged. It has the characteristics of short time, strong dissemination, easy transfer, and difficulty in solid evidence. Complaints are difficult to handle and difficult to handle. We have complained to the infringement platform, and at the same time, we have established special teams to report to the cyberspace department and filed lawsuits in court, and the results have been remarkable."

The reporter learned that at the launching ceremony of Shanghai’s “Qinglang Pujiang · 2024” network ecological governance ten-day action, the Cyberspace Administration of Yangpu District Committee was awarded the city’s first district-level “Optimizing the Business Network Environment·Enterprise-related Infringement Information Acceptance Service Station”. The "Qinglang Pujiang·Yangpu Initiative" was also officially released. The initiative includes resolutely resisting slandering the image and reputation of enterprises and entrepreneurs, resolutely resisting infringement of entrepreneurs' personal privacy and corporate trade secrets, resolutely resisting seeking benefits from enterprises in the name of "public opinion supervision", resolutely resisting manipulating "trolley" accounts to post attacks on enterprises, resolutely resisting Resist five aspects including fabricating corporate false information, and call on all online communication platforms and media accounts to jointly operate the "Qinglang Pujiang" cyberspace and jointly optimize the business network environment.

The Cyberspace Administration of Yangpu District Committee also launched the "Four Ones" work measures of "one dedicated class, one channel, one process, and one set of standards." A special class refers to the joint responsibility of the Yangpu District Party Committee Cyberspace Affairs Office, District Rong Media Center, and District Internet Development Association to form a special class with clear and capable forces. One channel refers to the opening of a dedicated mailbox for accepting enterprise-related online infringement information and the establishment of a "Qinglang Pujiang·Yangpu" enterprise service group. One process refers to the establishment of a closed-loop service process of "early communication and consultation - receiving the company's submission of disposal applications and evidence materials - preliminary verification and guiding the company to improve the materials - submitting to the Shanghai Municipal Party Committee Cyberspace Affairs Office for research and judgment - later follow-up on the disposal situation." A set of specifications refers to clarifying the focus, scope and conditions of acceptance services, and clarifying the standards and specifications related to the application materials, evidentiary materials and supporting materials for handling infringing information and online accounts.

The relevant person in charge of the Cyberspace Affairs Office of the Yangpu District Party Committee said that it is necessary to implement the service of accepting infringement information involving enterprises, make every effort to optimize the business network environment of the district, and comprehensively enhance the sense of gain and satisfaction of enterprises.

To safeguard the legitimate rights and interests of enterprises online, Shanghai’s first district-level enterprise-related infringement information acceptance service station was established in Yangpu

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