Approaching Bank of Shanghai | Bank of Shanghai holds 2023 and first quarter 2024 performance briefing

Release time:May 08, 2024 11:10 AM

The leaders of the Bank of Shanghai Head Office fully communicated with shareholders, banking analysts, institutional investors, etc. on issues of concern to the capital market, which attracted widespread attention from investors and the media. From now on, Shanghai Silver Micro News will launch a series of reports.

On the afternoon of May 7, 2024, the Bank of Shanghai held a performance briefing for 2023 and the first quarter of 2024. Bank of Shanghai President and Chief Financial Officer Shi Hongmin, Vice President and Chief Information Officer Hu Debin, Vice President Wang Ming, Vice President Yu Minhua, Business Director Wu Jun and Independent Director Dong Yu attended the meeting. The meeting was chaired by Li Xiaohong, Secretary of the Board of Directors.

This performance briefing was held in an interactive online format. The Bank of Shanghai communicated with shareholders, banking analysts, institutional investors, etc. through online live video and text interaction on key areas and strategies of credit investment, location competitive advantages, and financial " They communicated and exchanged views on capital market concerns such as the layout of "Five Big Articles", net interest margin, asset quality outlook, AI-enabled business development, financial investment strategies, and mid-term dividends. At the performance briefing meeting, Shi Hongmin introduced Bank of Shanghai’s operating performance and business development strategies.

Focus on fully serving the real economy. The credit extension in key areas was accelerated, and the proportion of loans was further increased. Loans in key areas such as technology finance, inclusive finance, green finance, and manufacturing have developed rapidly and become new driving forces for credit growth. At the end of 2023, the loan balance in the above fields increased by 35.08%, 36.40%, 58.12%, and 38.90% respectively compared with the end of the previous year. In the first quarter of this year, they continued to grow rapidly, contributing 22.62%, 20.99%, 30.30%, and 28.44% of the loan increase respectively. .

Focus on improving the product service system. Total liabilities at the end of 2023 increased by 7.14% compared with the end of the previous year. In terms of improving the deposit structure, firstly, we will vigorously promote online transaction products, such as cash management service platform, fund supervision service platform, "Shanghai Bank Smart Hui⁺", etc., to attract the retention of transaction settlement funds; secondly, we will focus on wealth management, dual The third is to strengthen the management and control of high-cost deposits, especially medium and long-term deposits, agreement deposits, etc.

Focus on laying a solid foundation for sustainable development. Pay close attention to core indicators to strengthen management and achieve "three focuses." The first is to focus on core financial goals such as net interest margin and revenue. In 2023, when the interest payment rate of most bank deposits has increased, Shanghai Bank's interest payment rate has achieved a year-on-year decrease, making the decline in net interest margin better than the market average. The second is to focus on asset quality, continue to vigorously increase the stock and control the increase. The non-performing loan ratio at the end of March this year was 1.21%, down 0.04 percentage points from the end of 2022, and the provision coverage ratio was 272.13%, higher than the industry average. The third is to focus on capital management and strengthen budget, limit management and dynamic allocation. In 2022 and 2023, the capital adequacy ratios of Shanghai banks at all levels will increase for two consecutive years.

"Three Accelerations" to serve the regional economy with high quality

Accelerate the in-depth development of key areas. Focusing on serving the construction of Shanghai's "Five Centers" and the construction of major urban-level projects, increase investment in major planned regional resources for Shanghai's "Five New Cities" and the Pudong Leading District; focus on Shanghai's three leading industries and six key industries, and carry out Targeted industrial research; focusing on park docking and promoting financial supply in innovative fields. Improve the financial services of state-owned assets and state-owned enterprises, and build a treasury management product and service system for state-owned assets and state-owned enterprises. In terms of serving the integration of the Yangtze River Delta, we will accelerate cross-regional collaboration, explore the construction of a cross-regional integrated development platform, and help group companies in the Yangtze River Delta region achieve better cross-regional linkage.

Accelerate the development of characteristic fields. In terms of science and technology finance, we focus on the park and create exclusive products; in terms of inclusive finance, we create core products. The "upstream e-chain" pan-core supply chain product system was launched; in terms of green finance, the industrial chain was segmented around areas such as wind and solar hydrogen storage vehicles to help achieve the "double carbon" goal.

Accelerate the improvement of investment services. Continue to increase the allocation of credit debt assets. In 2023, 104.4 billion yuan of credit bond assets will be invested. Investments cover nearly 700 companies in more than 20 sub-sectors including manufacturing, transportation and warehousing, leasing and commercial services.

In terms of the characteristics of pension financial services, it is our responsibility to continue to create warm pension financial services. The first is to deeply connect with government and social service agencies for the elderly, and expand diversified customer acquisition paths through internal and external channels. It continues to rank first in the share of pension customers in Shanghai, with new pension customer acquisitions increasing by 35% year-on-year in the first quarter of 2024. The second is to deepen the innovative layered classification of financial products for the elderly, set up exclusive product shelves, launch exclusive deposits with low deposit points and diversified product terms, and create safe wealth and pension products featuring low amounts and stability. The third is to continuously improve the service system for the elderly. On the online channel, we continue to improve the priority service process for the elderly, speed up the construction of barrier-free facilities, launch "coin wallet" exchange services and "morning class" smart elderly assistance services for the elderly, and use video interaction and remote control on cloud outlets. The advantages of certification focus on solving the problem of self-service channels being unable to handle high-risk and complex businesses, simplifying the service menu, and improving the availability of pension financial services. In terms of door-to-door service, based on the needs of the elderly customer group, we create standardized processes and establish a dedicated service team to implement standardized management in terms of service content and service processes. Taking the construction of "Good Life Studio" as the starting point, we will regularly carry out extension services into the community and public welfare and assistance activities. As of the first quarter of this year, more than 130 good life studios have been established, and a total of 1,200 activities have been carried out since 2023, serving more than 15,000 customers.

In terms of wealth management features, we always grasp the wealth growth and diverse needs of residents and continuously enhance brand influence. Further extend from single financial products to comprehensive financial services for wealth protection and inheritance, and actively guide customers' medium and long-term insurance allocation. In the first quarter, it took the lead in the banking industry to launch the "Shanghai Bank Zhiyuan" family service trust, forming a first-mover advantage. In terms of service efficiency, we continue to expand the service radius and customer coverage of wealth management by optimizing the customer's transaction journey, developing "T0" quick functions, launching night market financial management, etc.

In terms of consumer finance features, we will continue to focus on auto finance and seize opportunities arising from the adjustment of the new energy vehicle landscape and new auto loans. By the end of 2023, new energy vehicle loans will increase by 204% year-on-year; we will continue to focus on the standard core regional markets for housing loans, seize changes in core regional markets such as Beijing, Shanghai, and Shenzhen, and accelerate the layout of second-hand housing loans; we will continue to make efforts to connect consumer loan scenarios. Focusing on the three major ecosystems of housing, cars and enterprises, we will strengthen customer acquisition in online scenarios.

“Three Empowerments” digital transformation has achieved remarkable results

Empower business development. Customize the financial integrated comprehensive treasury system "Uplink e-Enterprise Win" based on cloud native and microservice architecture for large and medium-sized customers. Upgrade the inclusive financial service platform for small and micro enterprises and create an online, automated and digitally intelligent "Quick Loan for Small and Micro Enterprises" product and service system based on biometrics, artificial intelligence, electronic signature and other technologies, and have accepted more than 160,000 applications in total. Upgrading the "upstream e-chain" supply chain intelligent service platform, relying on the credit guarantee of core enterprises to provide inclusive financial services to more individual industrial and commercial households and individual operators, with a cumulative investment of more than 150 billion yuan, serving more than 150,000 small and medium-sized enterprise customers in the industry chain 100,000 households.

Empowering the risk control center. Integrate internal and external data, optimize black and gray list models, improve pre-loan risk control capabilities, and achieve normalized risk warnings. Actively use big data modeling to strengthen anti-fraud identification capabilities, and the identification rate exceeds 80%.

Empower operations management. Enrich digital employee capabilities and reduce operating costs. More than 200 digital employees and more than 900 RPA processes have been launched, saving 373,000 hours. Cloud outlets have covered 90% of in-store scenarios, and the number of customers served throughout the year has nearly doubled year-on-year. Create a companion online service system, launch a tradable Yuanshi Bank, and provide "unbounded, intelligent, and warm" immersive financial services. Since the pilot was launched, 57,000 people have used Yuanshi Bank.

2023 is the final year of the last three-year plan of the Bank of Shanghai. The Bank of Shanghai adheres to strategic guidance, adheres to the original intention of positioning, conscientiously implements the decisions and arrangements of the central government and superiors, accelerates transformation and development in high-quality services to the real economy, and through digital transformation Improve the efficiency of operation and management, stimulate operational vitality in deepening reform and innovation, and steadily improve operating performance and development quality.

2024 is the first year of the new three-year plan of Bank of Shanghai. Bank of Shanghai will focus on strategic goals and continue to cultivate business characteristics. The corporate business will create three distinctive businesses: technology finance, inclusive finance, and green finance, and strengthen transaction banking and investment. The bank has two basic service functions; the retail business focuses on improving the competitiveness of pension finance, wealth management, and consumer credit businesses; the financial market and interbank business deepens the integrated management of interbank customers and strengthens investment and transaction capabilities. Accelerate the implementation of strategic priorities, that is, deepen customer operations and increase customers' comprehensive value contribution; deepen digital transformation to achieve data-driven operation and management; deepen organizational capacity building to improve synergy and execution capabilities.

As a city commercial bank based in Shanghai, the Bank of Shanghai will unswervingly practice the path of financial development with Chinese characteristics and continue to contribute to building a financial power with its own high-quality development.

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