To help the industry continue to standardize, you may wish to pilot the "accompanying physician" service. There are many medical institutions in Shanghai
According to incomplete statistics, there are currently more than 190 million elderly people suffering from chronic diseases in my country. The elderly have strong demand for daily care, medical care, etc., but their children are busy with work, and the contradiction between supply and demand for care services is more prominent. Against this background, "accompanying doctors" have quietly "emerged" in major cities and become an emerging industry. As small as taking a patient's number, accompanying the patient while waiting, communicating with the doctor, paying for the medicine, or as large as cross-city consultation, professional "accompanying physician" can take care of almost all preparations for the patient's medical treatment. It can be said that it not only satisfies the needs of some patients It reduces medical costs and provides warmth to patients; it also subdivides new employment channels to meet the employment needs of some people, optimizes the hospital's medical order to a certain extent, and improves the efficiency of hospital medical resources. , it can be said that it achieves multiple things with one stone.
There are many medical institutions in Shanghai, providing medical services to patients across the country, of which patients from other provinces and cities account for more than 50% of the visits to major hospitals. These patients are facing an overcrowded tertiary hospital for the first time, and they are completely confused. They especially need to provide medical services from "medical doctors". However, there are currently no unified requirements for the professional standards and charging standards for the profession of “clinician accompaniment”. There are both personal accompaniment services and institutional organizations. The cost and threshold for “clinician accompaniment” to work are low, and the service and quality are also low. Not guaranteed.
Professional "clinicians" are not just "errands" to guide the way to see a doctor. They should also have some medical knowledge, be familiar with the precautions for various diseases, and provide certain medical consultation suggestions. At the same time, they should understand the expertise of doctors in various departments of the hospital and be able to better understand the situation. Efficiently arrange appointments and allocate time for diagnosis and treatment, and help patients quickly and accurately describe their conditions to doctors.
"Clinician attendants" need to have a certain professional medical background, certain academic qualifications and medical-related experience, so that patients can receive good services when they need services such as medical treatment and accompanying doctors. To this end, I suggest that several tertiary hospitals and specialist hospitals be selected in Shanghai to pilot the "accompanying physician" service for medical treatment. Starting from the implementation of requirements and guidance and training, we will try this new professional requirement and service specification, and continue to promote it when it matures. Open, specifically from the following aspects:
First, we must formulate standards for “accompanying clinician” services. Government management agencies should promptly include "accompanying physicians" and others into the latest subdivided occupation categories based on market demand through prudent and detailed investigation and research, carry out effective management and guidance in a timely manner, and at the same time clarify the entry threshold and establish institutions or personnel. The filing and registration system provides “accompanying clinician” with a “standardized key”.
Second, we must do a good job in pre-job training for "accompanying doctors" practitioners. Clarify the pre-job training and professional standards for the people served by "clinicians", include the accompanying service into the scope of vocational training, establish a professional and standardized service process, and accordingly carry out training for medical accompanying service practitioners to strengthen medical knowledge Learn and continuously improve the quality of its accompanying medical services.
Third, we must implement the supervision system of “accompanying doctors”. By building a platform, effective connectivity between patients, accompanying physicians and medical institutions can be achieved. Accompanying physicians also need to hold a certificate to work, and are regularly supervised by the platform and relevant departments. You can also refer to the hospital's outpatient medical guidance and volunteer service regulations to implement the supervision system and solve the confusion about the shortcomings of medical services. Only by allowing "clinicians" to follow "rules" and provide "standard" services can their orderly, healthy and benign development be promoted.
![To help the industry continue to standardize, you may wish to pilot the "accompanying physician" service. There are many medical institutions in Shanghai](https://a5qu.com/upload/images/5bb1e0aeca9adf901009e7188424fd8e.webp)