Can provide long-term service! Putuo Street is searching for a new road for community cafeterias, registering for community cafeterias and road expansion at once
In the scorching summer, community canteens bring convenience to the daily dining of elderly residents. On August 7th, the Liberation Daily Shangguan News published a report titled "Elderly people with inconvenient legs and feet, but family members cannot pack with cards? Citizens are calling for a more humane community cafeteria." The report focuses on issues such as inconvenient food packaging and limited options for delivery services in community cafeterias. Many elderly residents hope that community cafeteria services can be more humane. After the publication of the report, Yichuan Road Street in Putuo District attached great importance to it. Currently, multiple measures to improve operational services have been implemented.
It is understood that the community cafeteria in the Jiaoxi area of Yichuan is a community cafeteria that integrates functions such as meal processing and preparation, delivery, and centralized dining. It is operated by a third-party professional organization. Elderly people aged 60 and above can enjoy discounts when dining at the restaurant with their ID card or senior citizen card. "Currently, 10 meal assistance points have been established within the street area, relying on facilities such as elderly activity rooms and elderly day service centers, to facilitate elderly people's dining nearby."
The person in charge of the Yichuan Road Street Service Department told reporters, "For situations where children are indeed needed to assist in packing and picking up meals due to leg and foot inconvenience, we adopt a 'one-time registration, long-term service' approach, which means that elderly residents only need to register at the community cafeteria once, and then their children can hold cards to pick up meals for their parents. If there are difficulties in registering, the staff will take a 'one matter, one discussion' measure to help elderly residents in need eat."
In fact, for special situations such as poor weather conditions and inconvenience for the elderly, applying for "home delivery" is a highly advocated dining method. Currently, the person in charge has provided a corresponding explanation for the division of delivery scope: due to the different operating institutions of each cafeteria, the taste of the food will also be unique. Therefore, the community cafeteria will first select the corresponding residential area, and then the street will make supplements and adjustments.
In order to further promote the standardization, standardization, and informatization of meal assistance services for the elderly, and better meet the high-quality and diversified dining needs of the elderly, Yichuan Road Street also plans to integrate 2 community canteens and 10 meal assistance points within its jurisdiction into the intelligent elderly meal assistance management platform, and install a smart cashier settlement system. This work is expected to be completed in the third quarter of 2023. "Through digital means of improvement, elderly residents can clearly browse the available meals in community canteens and meal assistance points through ordering machines. Whether it is offline dining or online ordering, it is much more convenient than the previous methods of 'running neighborhood committees' and' running streets'." The relevant person in charge of the street service department said.
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