There are also these points to note. The 2023 Children’s Hospital Mutual Aid Fund’s online centralized insurance is coming to an end.

Release time:Apr 23, 2024 20:07 PM

Recently, Mr. Chen, a citizen of Shencheng City, encountered a difficult problem: when he was insuring his child online for this year's Children's Hospital Mutual Aid Fund, the process continued to be stuck at the "pending pre-examination" step. "What should we do?" Mr. Chen was quite anxious.

This year, the Shanghai Children’s Mutual Aid Fund centralized insurance and fully opened the online application channel. Since September 1, the Liberation Daily·Shangguan News interactive message board has received inquiries from many citizens regarding the conditions, procedures and other precautions for online insurance participation. To this end, the reporter also contacted relevant departments and answered the questions of public concern as follows.

Question: Currently, through which platforms can citizens complete online insurance participation in the Shanghai Children’s Hospital Mutual Aid Fund?

Answer: Parents of children who meet the conditions for participating in the Children's Hospital Mutual Aid Fund can search for "Shanghai Children's Hospital Mutual Aid Fund Insurance and Payment Matters" in the Suishinban APP or Alipay's Suishinban applet, and complete the insurance payment by themselves.

Question: To carry out "centralized insurance", do the insured people need to meet the corresponding conditions?

Answer: Yes, from September 1st to September 30th every year, the "centralized insurance" single item will be available online.

Students and children who use online insurance in primary and secondary schools and child care institutions and have uploaded a list of people who meet the insurance conditions can participate in the insurance during this period; those who have a Shanghai household registration or have reached the standard points for the "Shanghai Residence Permit" are also eligible. Children aged 0-2 years old who live in scattered residence and whose insurance registration unit is the community health service center of the place of household registration or residence where the "Shanghai Residence Permit" resides can also be insured during this period.

In addition, the period from September 1st to August 31st of the following year is the single event of "birth 0-2 months", the period from October 1st of each year to August 31st of the following year is the single event of "insured in mid-term", and the period from October 1st to From the 1st to May 31st of the following year, the "back-payment" single item is open for use, and the groups it targets are also different.

Question: After completing the online declaration, if citizens encounter the situation of "failed review" or "pending pre-review", what actions can they take?

Answer: If the processing progress prompt is "Audit failed", you can click on the processing information to view the reasons, which mainly include the following situations:

First, parents have submitted multiple insurance application applications, and there are already applications that have passed the review and are pending payment. At this time, parents are asked to search for applications that have been pre-approved in the application progress and click "Go to Pay" to complete the payment.

Second, if parents fail to complete the payment within 24 hours of passing the pre-examination, the application will be automatically closed. In this case, parents can resubmit the insurance application.

Third, there is a lack of basic information in the read application database information, or the insurance amount for those who do not enjoy the insurance premium exemption is 0. At this time, parents are asked to resubmit the application for insurance.

Fourth, if it is a newborn, the information read from the application database may indicate that the insurance period for the newborn has exceeded the insurance period of 2 months after birth. In this case, parents are asked to apply for insurance for the new school year during the centralized insurance period in September of the next school year.

If the processing progress prompt is "pending pre-review", it means that the processing is waiting for automatic review after being read by the system. Parents please wait patiently and pay attention to the SMS notification of approval. If you have not received the SMS after 12 hours, please check the processing progress. During the process of processing, if the prompt is “Approved”, click the “Go to Pay” button below to complete the payment of the participation fee. If you need to check the insurance status, you can follow the "Shanghai Red Cross" WeChat ID after successful payment, and go to "Action Hall" → "Children's Fund" → "Children's Fund Inquiry" to check the insurance status.

Question: What should citizens do if they miss the centralized insurance period?

Answer: The centralized insurance payment period for the Children’s Hospital Mutual Aid Fund is from September 1st to September 30th every year. Those who meet the conditions for participating in the Children's Hospital Mutual Aid Fund and miss the centralized insurance period in September can apply for back-payment renewal. After joining the insurance, a 3-month waiting period will be set. Medical expenses incurred after the expiration of the waiting period can be used for mutual aid. Fund payment benefits.


There are also these points to note. The 2023 Children’s Hospital Mutual Aid Fund’s online centralized insurance is coming to an end.
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