Everyone joined forces to lend a helping hand, and in her seventies, Grandma fell on the escalator
The subway guard is a pioneer in the track, and a moral model who is enthusiastic about saving people. Recently, Ms. Chen, a citizen, specially delivered a banner to the Hangtou Station of Metro Line 18 to express her gratitude to the staff for their help to her mother.
Recently, Grandma Chen, who had just got off the bus, was about to leave the station when the person who had just boarded the escalator collapsed. At this moment, a female passenger behind immediately pressed the emergency stop button on the escalator upon seeing the situation, and another passenger also ran to the staff for help. Two station attendants immediately rushed to the scene. Sun Bin, a station attendant at Hangtou Station on Line 18 of the subway, said that when Grandma was lying down, he and his colleagues helped her up and sit on the elevator. "Let's see if her mind and eyes are clear. She said it's just a pain in her hands and there's no problem with her feet, so we'll help Grandma rest on the chair on the platform," Sun Bin said.
At the same time, the station contacted the family and dialed the 120 emergency phone number to transport the elderly to the hospital. Ms. Chen introduced that while accompanying her mother for medical treatment, the station called to inquire about her mother's condition, which moved her very much.
According to the hospital examination, Grandma Chen fell due to paroxysmal atrial fibrillation caused by fatigue, which resulted in temporary blackness and dizziness. After examination, it was found that she had a fracture in her right arm. After the surgery, she is currently resting at home. Grandma Chen also recorded a video to express her gratitude, "I am very grateful to them here. They are truly subway guards, thank you."
After Grandma Chen fell, a female passenger promptly stopped the elevator, which played a very important role in avoiding more serious injuries. Hu Xiufeng, the multi-functional captain of Hangtou Station on Metro Line 18, suggested that passengers carrying large luggage can take the accessible elevator. "If a passenger has an accident on the escalator, other passengers must first shout 'Please hold onto the handrail, I will press to stop the escalator', because during operation, stopping the escalator directly may cause other passengers to fall and get injured." Hu Xiufeng said.
*Reprinted from official WeChat account released by Pudong