12306 responded to the new "preferred first-class seats" on high-speed rail: the fare is between business seats and first-class seats
Recently, some netizens posted that 12306 has launched a new type of seat called "Preferred First Class Seat". In this regard, a reporter from The Paper called Railway 12306, and the customer service line stated that "preferred first-class seats" are not available on all trains, and the fare is between business seats and first-class seats. Passengers can see whether they can purchase "Preferred First Class" tickets on the ticket purchase interface, or they can check it in the "My" - "Publish Fare" function.
On which trains will there be "Preferred First Class Seats"? Customer service told The Paper that not all models have it. Currently, only the Fuxing and Smart trains have it. "If passengers need it, they can search based on the departure place and destination to see which trains provide this."
What is the difference between the "preferred first-class seats" and existing seats that everyone is concerned about? Another 12306 hotline customer service representative said that the preferred first-class seats provide a dedicated waiting area for business seats at the station and convenient ticket check-in services. In terms of seats, customer service said that there are two seats on each side of the row, a total of four seats. "There are currently no train meals, but some train snacks, small towels, earplugs and cold blankets will be provided. In fact, they are similar to business seats."
According to a China Railway WeChat announcement released in March last year, seats on high-speed trains generally include business seats, special class seats, first-class seats, and second-class seats. Among them, business class and special class seats have fewer seats and are relatively spacious. The seat back is soft, comfortable and adjustable, and can be adjusted up to lying flat. The general seating arrangement is in a "21" style, with a table lamp lighting on the right side of the seat and a tea table board on the right armrest. First-class seats are usually arranged in a "22" layout. There are seat adjustment buttons on the inside of the armrest, a tea table board on the armrest, and footrests under the feet. Second-class seats generally have a "32" layout. The tea table is located behind the seats in the front row, and the seat backs can be partially adjusted.
In addition, according to the official website of Railway 12306, some high-speed rail EMU trains provide free services such as drinks and snacks to passengers in first-class seats and above. During lunch and dinner, free meal service is provided to business class passengers. Please ask train staff for details.
Regarding passenger fares, according to railway passenger fare rules, passenger fares are divided into hard-seat and soft-seat fares. Additional ticket fares are divided into expedited tickets, sleeper tickets, and air-conditioned tickets. The above-mentioned rules also point out that the passenger fare is based on the fare rate per person per kilometer, and is determined by decreasing distance according to the distance traveled by the passenger and different train equipment conditions. The specific fares are subject to the fare list published by the railway administration department of the State Council.
