Is it more convenient to attend exhibitions and performances? Many cultural and performing arts venues in Shanghai do not provide storage services.
Since the beginning of this year, it is no exaggeration to describe Shanghai’s cultural and performing arts market as booming and active. Various exhibitions are splendid, and the Shanghai Museum also specially held the "Sleepless Tonight·Shanghai Twelve Hours Art Carnival" event, which is the first time since the museum was founded that it is open 24 hours a day. From movies to concerts, talk shows in small theaters to the premiere of the Chinese version of classic musicals, various performing arts activities are held at the climax, attracting local and even foreign audiences.
The large number of people attending cultural and performing arts activities is gratifying, but at the same time, I found that many viewers have inconveniences when participating in exhibitions and performances. One of the more concentrated problems is that the current temporary storage services for small items in cultural and performing arts venues are difficult to meet the needs of audiences.
It has been observed that, except for some large professional theaters or storage services that reserve coats and clothing for specific audiences, most small and medium-sized performing arts and cultural venues do not provide storage services. When local audiences go to performance venues with their luggage after get off work or shopping, they will encounter the embarrassment of having nowhere to store their belongings and luggage, but cannot bring them into the venue. Thick winter coats and down jackets cannot be stored, so you can only take them off and hold them in your hands. Although some places have self-service lockers, there are no obvious reminders. At the same time, the size of the lockers is generally within 50 cm square, and their use is restricted. In addition, the lack of standardized standards for charges and responsibilities for storage services has also led to the venue not providing related services because it is unwilling to bear such risks.
The service level of cultural and performing arts venues, like the theme content they provide, reflects the level of civilization of the city. Moreover, the national and even global customer flow attracted through cultural and performance activities often generates derivative consumption several times that of the cultural and performance activities themselves. Therefore, to a certain extent, urban cultural and performance activities are the fulcrum that leverages urban consumption. Improving the convenience of the audience's full visit experience, thereby increasing the satisfaction of the entire event and trip, cannot rely solely on the improvement of one theater or venue, but requires various Improvement of supporting facilities and services.
Regarding the storage of belongings that is most closely related to the audience, it is recommended to improve it in the following aspects:
First, the supporting activities of cultural and performing arts venues are encouraged to provide comprehensive storage services for coats and small items to the audience.
Second, you can consider setting up self-service lockers in or around cultural and performing arts venues, and the size should consider providing corresponding space for small and medium-sized carry-on luggage. Similarly, the spatial location of storage services can also be extended from cultural and performance venues to transportation hubs, landmarks, shopping malls and other places.
Third, it is recommended to introduce relatively unified conventions or rules for the temporary storage of small items, comprehensively integrate the rights and responsibilities of depositors and custodians, and address possible "wrangling" situations that may occur during the storage process, requirements for self-service storage, related charges and accidents. Compensation standards, etc. shall be regulated.