Xinhua News | Over 890 million users in 5 years! “One network” of national government services benefits you and me
In the digital era, the formation of “one network” for national government services is accelerating.
Let the information travel more and the people do less errands! In the past five years, the number of real-name registered users of the national government service platform has exceeded 890 million, making it easier for the masses to get things done.
On this platform, more and more "key little things" can be done quickly online, such as applying for electronic medical insurance vouchers, querying drug classification and code, querying provident fund account information, and querying credit information.
On May 31, 2019, the national government service platform was launched for trial operation. Today, the platform can provide direct access to 1,376 service items from 46 relevant departments of the State Council, as well as more than 5.19 million government service items from various provinces, autonomous regions, municipalities and Xinjiang Production and Construction Corps.
On this "net", dozens of themed service areas are clearly visible at a glance, including the special service area for assisting and benefiting enterprises, the special area for people's livelihood security services, and the special area for "inter-provincial services". From birth and schooling to retirement and retirement for individuals, and for legal persons from business start-up and pre-operation to tax payment and cancellation, "one thing can be handled in one place".
Take a closer look at this "net", you can find "Suibi", "Zhejiang Office", "Guangdong Provincial Affairs", "Chongqing Quick Office", "Sufu Service Office"... each with its own characteristics, local government service platforms are constantly innovating.
Focus on emergencies, difficulties and worries, and improve the "big people's livelihood" that the masses care about with high-frequency handling of "key and small matters".
In Chongqing, "Yu Kuaiban" launched the "Newborn Birth One Thing" package service, which allows new parents to complete all matters related to the baby's birth in "one feeding time";
In Zhejiang, the "Social Security Card Resident Service" of the "Zhejiang Office" integrates 139 items related to resident services across the province, providing "one-stop" services to the masses;
In Shenzhen, "Talent Introduction and Settlement" allows young talents who want to stay here to complete the process from application to successful settlement in half an hour, making it convenient to "settlement".
All localities are constantly optimizing services, and will integrate multiple matters that require multiple departments or across levels to handle, have strong correlations, a large amount of processing, and a relatively concentrated processing time, so as to realize "one thing is handled at one time" and "one type of matter is handled at one stop" ".
Break down data barriers and promote government services in various regions and departments from "solo" to "chorus".
Without leaving "Shanghai", you can open branches in other places in the Yangtze River Delta through the "screen-to-screen" government service windows of the two places. Behind the convenience of "one-stop service" in the Yangtze River Delta lies the connection with the standard system.
At present, 40 types of electronic licenses, including ID cards, driver's licenses, etc., have achieved mutual recognition in the Yangtze River Delta. In some government service hall services, traffic on-site law enforcement and other scenarios, people can be exempted from submitting physical licenses by presenting their electronic licenses through the four government service apps.
Difficulties in interconnection, data sharing, and business collaboration are long-standing problems that have long plagued the construction of government informatization. The national government service platform has initially built a "seven unified" service system: unified identity authentication, unified certificate services, unified matter services, unified government service complaints and suggestions, unified good and bad reviews, unified user services, and unified search services to promote government services "A game of chess" across the country.
As of the end of May, the national government service platform had provided identity authentication and verification services for more than 10.7 billion times, and electronic license sharing services for more than 10.8 billion times, and promoted platform data sharing among various regions and departments for more than 540 billion times.
From "just entering one door" to "no need to run once", from "no face-to-face approval" to "no need to apply", from "one window" to "one website", behind every change is government services The "speed" of proactive actions is also the "temperature" of serving the people in the new era.
