Respond to every request of the enterprise and create a new flavor! The mechanism explored by Shanghai Jinshan, known as "Afternoon Tea" for ten years
"Regarding the issue of parking space planning, I will reply to you this afternoon." "We will continue to pay attention to the problem of road waterlogging. If there is still such a phenomenon, please give me feedback and we will find a solution." "The relevant policies you mentioned will be updated by the end of the year, and I will interpret them one by one with you later."
This response occurred in the conference room of Sazhen Compressor Co., Ltd. Recently, Wang Chao, a service specialist from the Shanghai Bay Area High tech Zone Enterprise Service Center, visited the company and provided a "follow-up" service. In response to various issues raised by the enterprise, on-site responses will be given one by one, allowing the enterprise to take a "reassuring pill".
When it comes to local enterprise services, Cheng Hongxing, the general manager of Sazhen Compressor Co., Ltd., gave an eight character evaluation: "If there is a demand, it will be answered, and everything will be disturbed.". He introduced that as early as 2017, the company encountered a development bottleneck, as the original leased factory area was small and the environment was average, which could not meet the needs of enterprise development. During an "Entrepreneur Afternoon Tea" event, Cheng Hongxing expressed her inner distress. Afterwards, through active coordination between the park and functional departments in the district, Sazhen Company successfully achieved land acquisition and factory construction. Now, the enterprise has taken on a new look, with an increase of about 60% in area and a doubling of output value.
"We have built our own factory and our employees have a sense of belonging," said Cheng Hongxing. "On the first floor, we have also built a product display area to better showcase the energy-saving air compressors manufactured by the company, enhance the corporate image, and strengthen the trust of dealers and customers in us." While drinking tea, the company solved its troubles and obtained a better development environment.
"Benefiting enterprises and relieving difficulties is the service tenet of every shop assistant." As a service specialist, Wang Chao candidly stated that under the guidance of various functional departments in the district, he will provide more convenient and efficient personalized services according to the needs of enterprises, effectively helping them overcome difficulties. At the same time, he will also launch targeted service policies based on the actual situation of the park.
Apart from this kind of "going out for a visit", most afternoon teas take the form of "inviting over for a discussion". Not long ago, an "Entrepreneur Afternoon Tea" event with the theme of "Gathering Strength, Enterprise Airlines Going Public" was held in Jinshan. The invited entrepreneurs not only exchange and learn from each other, but also inquire with relevant functional departments in the district on policy support, land planning, and investment attraction, and provide opinions and suggestions.
Liu Jing, the CFO of Shanghai Shengkui Plastic Industry Co., Ltd., proposed that as a proposed listed company, the District Ecological Environment Bureau hopes to continue to provide assistance and guidance during the supervision and inspection process. Jin Wenzhu, the third level organizer of the Administrative Approval Department of the District Ecological Environment Bureau, responded immediately, while answering questions and clarifying doubts for entrepreneurs, further interpreting the inclusive and prudent regulatory system implemented by Jinshan.
Over the past decade, the enterprises and functional departments involved in "Entrepreneur Afternoon Tea" have been constantly changing, but the original intention of "drinking tea" has remained unchanged.
Jinshan District Economic Commission is continuously committed to building a bridge for communication between government and enterprises and a platform for industry interaction, striving to bring new flavors to the "old tea" between government and enterprises. "At the beginning of each year, we select more than 20 out of 100 'Entrepreneur Afternoon Tea' events, which are announced through the Jinshan Enterprise Service Cloud Platform. Enterprises can order and participate in events that interest them and align with their development positioning. Nowadays, with the increasing evaluation of enterprises, the brand value of 'Entrepreneur Afternoon Tea' is also increasing." said Gu Liping, Director of the Jinshan Small and Medium sized Enterprise Service Center.
It is understood that in the future, the "Entrepreneur Afternoon Tea" in Jinshan District will become more diversified, distinctive, and branded. The form of activities will shift from a single government singing opera to a benign interaction of government stage setting, enterprise singing opera, and professional institution services. The theme of activities will also shift from policy promotion to multi-level services such as supply and demand coordination, compliance guidance, and professional training, thereby continuously optimizing the business environment and continuously stimulating the vitality of market entities.
