Is regulatory response more effective, as there are group rentals and oil fumes disturbing residents in the community? One click complaint! Pudong Chuansha Online Smart Street Residence Platform Enforcement | Community | Community
By scanning the QR code, you can understand the situation of greening, group renting, and small advertising rectification in the community, as well as quickly file complaints and obtain responses from relevant departments. On the 8th "7.15 Public Open Day" of Shanghai Urban Management on July 15th, the Smart Street Dwelling Platform was launched in Chuansha New Town, Pudong New Area. This platform covers functions such as online self registration of residential decoration, one click reporting of property violations, and urban management inspection and disposal. It is convenient for citizens to use and also provides certain convenience for regulatory work. In addition, the second Pudong Urban Management Forum was held at the Pudong Flower and Tree Cultural Center, where guests and citizens discussed the vision of future community comprehensive governance.
Residential communities are a fundamental component of modern cities and also a high incidence of complaints and petitions. Illegal construction, damage to the load-bearing structure of houses, and group renting often lead to community conflicts and complaints, affecting the safety of residents and community stability. The reporter learned that in order to further promote innovation in community governance and create a safe, orderly, beautiful, and harmonious high-quality living environment, the comprehensive law enforcement team of Chuansha New Town actively explores a new model of community governance, management, and execution linkage under the background of digital transformation. They have developed Chuansha Smart Urban Management 2.0 version: Chuansha Smart Street Residential Management Platform, and installed smart street residential signs in pilot communities.
By installing digital door signs at the main entrances and exits of each community, property and service units can scan QR codes for online problem declaration and review. Community residents and homeowners can also scan QR codes for online consultation and complaint reporting. When encountering unresolved problems during on-site inspections, property management can notify law enforcement officers with just one click, effectively discovering clues and reviewing and disposing of them as soon as possible. At the same time, for the outstanding problems of communities such as illegal construction, group rent, small advertising, greening, etc., through the Internet plus and big data automated supervision mode, we can also solve the persistent problems of supervision and establish a community patrol closed loop.
![Is regulatory response more effective, as there are group rentals and oil fumes disturbing residents in the community? One click complaint! Pudong Chuansha Online Smart Street Residence Platform Enforcement | Community | Community](https://a5qu.com/upload/images/a920997ba3477f7c6f91b4bd5f0f262e.jpeg)
At the Pudong Urban Management Forum that day, "Empowering Community Governance and Enhancing People's Happiness" became a hot topic of discussion among guests. At the forum, urban management law enforcement departments, management departments, legislative experts, and citizens exchanged views on common illegal and irregular behaviors in community comprehensive governance, such as damaging the load-bearing structure of houses, illegally constructing buildings and structures, group renting, oil smoke disturbing the people, occupying green space and destroying green space, pigeon sheds disturbing the people, as well as difficulties and response methods in management and law enforcement. Pudong Urban Management also actively introduced a new comprehensive supervision mechanism for residential communities with Pudong characteristics that has been promoted and operated since May this year, such as the decoration declaration mechanism, and explored work ideas for future community comprehensive governance, and listened to suggestions from multiple parties.
It is reported that the Pudong Urban Management Forum is a brand new project created by the Pudong New Area Urban Management Law Enforcement Bureau. It is an all-round and open dialogue platform that listens to social voices and responds to people's livelihood concerns. Since the forum was first held in 2022, it has gathered the wisdom of all parties, gathered the strength of all parties, and gathered broad consensus. It has become an important channel for citizens to approach urban management, understand urban management, and discuss urban governance with urban management.