Promoting multiple AI accessible innovative services, Ant Group is committed to bridging the digital divide | AI | Accessibility
On July 8, at the 2023 World Conference on Artificial Intelligence-Science and Technology Barrier-free Forum, Li Zhe, deputy general manager of the Machine Intelligence Department of Ant Group's large safety business group, introduced Ant Group's efforts in AI to help science and technology barrier-free, from the creation of a "blue waistcoat digital laboratory" to the launch of "one stroke" and "one stroke" to serve the visually impaired. Li Zhe proposed that he hopes that more technology companies will increase AIforScience breakthroughs and truly achieve from "less obstacles" to "barrier-free".
It is the platform responsibility of Ant as an Internet company to help bridge the digital divide, constantly carry out barrier free transformation of products, and enable vulnerable groups to enjoy the development dividend of the digital era. Since 2020, under the guidance of the National Anti Fraud Center, the Elderly Health Department of the National Health Commission, and the Anti Fraud Center of the Ministry of Industry and Information Technology, the Blue Horse Armor Public Welfare Action initiated by Ant Group and the Zhejiang Ant Public Welfare Foundation, with the participation of various sectors of society, has been officially launched. It mainly helps the elderly solve the problem of "not daring to use or not knowing how to use" smart devices through community lectures, public welfare exhibitions, and caravan trips to rural areas.
At this WAIC, Operation Blue Vest and Shanghai Telecom jointly released the first issue of "Introduction to N Major Functions of Hello Old Friends Pavilion", which uses concise, clear and colloquial expressions to disassemble the operation steps and precautions of the five practical functions in the old friends Pavilion. Blue vest plans to put the guide in more than 200 old friend kiosks on the streets of Shanghai one after another, so that uncles and aunts can have a "understandable and useful" manual at hand when they actually use it.
The "digital divide" should not become a "service gap". The Blue Horse Armor Action focuses on adding and subtracting in offline services and technology. In September 2022, the Blue Horse Jia Digital Elderly Care Laboratory was born and continuously upgraded to lower the threshold for elderly people to use smartphones and other devices through technological upgrades.
"We noticed that for some people, such as visually impaired people and elderly people, they have great difficulties in using common identity recognition products such as face recognition and jigsaw verification codes." So, under the leadership of Li Zhe, Ant AI team developed innovative products based on behavior recognition AI technology - "stroke" and "wave", which can make these groups complete verification in Alipay APP as easily and quickly as other groups. To spread and serve more people around the world through the IIFAA Alliance Ecological and Ant Safety Technology ZOLOZ brand. "
![Promoting multiple AI accessible innovative services, Ant Group is committed to bridging the digital divide | AI | Accessibility](https://a5qu.com/upload/images/3d0814e8b2ab6e9475b0a20183d7e71a.png)
The Blue Horse Armor Digital Elderly Care Laboratory has successively launched upgraded versions of AI fraud wake-up products, anti fraud code elder mode and other functions; Through continuous optimization of Alipay senior model, warm ocean hotline and immersive experience courses, the user experience will be improved to help the elderly share a new digital life. In the future, more AI products will be launched through this laboratory to serve the elderly population well.
"The innovation of AI in the future will bring about two stages of change for accessibility. In the first stage, the emerging capabilities of AI new technologies such as large models in image processing, speech recognition, natural language understanding and other capabilities will significantly improve the performance of many existing information barrier-free products. In the second stage, breakthroughs in the cross-research of AI and some basic disciplines will really bring some changes to accessibility," Li Zhe said. With the continuous development of the industry, artificial intelligence will help barrier-free bring about a new round of productivity innovation. "If the emerging ability of AI now is more to make" obstacles "become" obstacles less ", I believe that in the near future, a breakthrough in AIforScience will truly achieve" obstacles less "to" barrier-free '".
This forum brings together domestic and foreign research institutions, top scholars, and industry professionals, sharing research, applications, and trends on how AI drives technological innovation and imagines new scenarios of AI accessibility in the digital age from different perspectives. These in-depth discussions also provide innovative research directions for exploring how to use artificial intelligence technology to break down barriers in life and enable everyone to equally enjoy technological convenience.