Who can become a gold medal knight?, The skills competition for Shanghai delivery boys has come to an end
To help cultivate a team of skilled talents who are dedicated, skilled, and of excellent quality in the online delivery industry, and further enhance the social recognition and professional sense of honor of online delivery personnel, the third Shanghai Youth Skills Competition Series Online Delivery Personnel Skills Competition and the first "Knight Cup" Pudong New Area Online Delivery Personnel Skills Competition in 2023 came to an end on September 3.
This skills competition is the first specialized vocational skills competition in the online delivery industry organized by multiple departments at the city and city levels, targeting social organizations. It has attracted more than 3000 online delivery riders from well-known online delivery enterprises and platforms to sign up and compete together. The competition system adopts a promotion system of preliminary, semi-final, and final rounds. After pre competition training, 1467 contestants have obtained the qualification to participate in the preliminary round. Through intense competition between the preliminary and semi-final rounds of theoretical knowledge challenge and skill knowledge quiz, 30 contestants are qualified for the final round.
The final of the competition, in the form of scenario simulation, restored the work content and operational norms of the daily delivery operation of online delivery personnel. It set up five practical competitive stages: preparation and operation before delivery, troubleshooting of abnormal situations in merchant pick-up, handling of unexpected situations in the process of food delivery, handling of traffic safety emergencies during the process, and troubleshooting of abnormal situations in food delivery.
At the practical competition site, 30 "knights" from Ele.me, Hema Fresh, Dingdong Maicai, Meituan, and Dada Online Delivery Platform competed on the same stage, showcasing the charm of a new professional group. They need to provide timely solutions for abnormal situations and situations such as slow food delivery by merchants, food items being taken away, customers requesting temporary address changes, discovering prohibited items, and resolving customer complaints. The entire competition process highlighted the comprehensive ability of the contestants to adapt flexibly, possess proficient and exquisite skills, and possess professional qualities, fully showcasing the professional style and spirit of being brave enough to compete for excellence of online delivery personnel. After intense competition, based on the total score, two gold medal knights, three silver medal knights, five bronze medal knights, and 20 outstanding athlete awards were ultimately determined.
Under the guidance of the Shanghai Federation of Trade Unions, the Shanghai Committee of the Communist Youth League, and the Shanghai Human Resources and Social Security Bureau, the competition is hosted by the Shanghai Pudong New Area Federation of Trade Unions, the Shanghai Pudong New Area Committee of the Communist Youth League, and the Pudong New Area Human Resources and Social Security Bureau. In the early stage, the organizers of the competition conducted in-depth visits and connections with five online delivery platforms, including Ele.me, Hema Fresh, Dingdong Maicai, Meituan, and Dada. They conducted special research on the workflow, skills, and professional standards of online delivery personnel, collected and sorted out many industry representative suggestions on competition planning, organization, event settings, and competition methods from each platform.