The city was the first to release the "North Bund Street Store Opening Guide", and launched the implementation service of the "North Bund Store Opening" reform | Street | City
In order to further optimize government services for market entities and create a first-class business environment with good reputation, the North Bund Street in Hongkou District, together with relevant departments of the district, recently launched the reform of "opening a store in the North Bund" and took the lead in releasing the "North Bund Street Store Opening Guide" in the city.
It is reported that this move aims to integrate the procedures and regulatory matters of various departments during the opening and operation of stores from the perspective of facilitating market entities, relying on the "One Stop Service" integration. It implements the "one-stop notification of management requirements, one-stop handling of street matters, and one-stop linkage of approval and supervision", thus completing the entire chain of management services before, during, and after the event.
Reflect the concept of "navigation based service"
Lin Zheng, the franchise owner of the Sichuan North Road branch of TASTIN China Hamburg, comes from Xianyou County, Putian City, Fujian Province. He came to Shanghai to start his own business in March this year.
"I just came to Shanghai to prepare for the establishment of a store, but I don't know where to start with specific procedures and other details." Lin Zheng told reporters that at the end of May, during his preparation for store decoration, the North Bund Street staff who inspected the street told him that opening a store for decoration and setting up outdoor signs needed to go to the street to handle relevant registration procedures. On the spot, he gave me a set of "North Bund Street Store Opening Guidelines", "Small Construction Project Filing Guidelines South", "Outdoor Sign Setting Filing Guidelines", and led him to the newly opened service window of the Street Urban Construction Center.
North Bund Street staff guide Lin Zheng on matters related to opening a store
"The window staff learned that our business license was still undergoing a legal person change, and immediately contacted the city supervision office through a contact mechanism to confirm. After agreeing to provide a situation explanation, they directly used the old license and official seal to handle the decoration filing. This made the entire reporting process very efficient, and soon the construction nameplate was issued to allow the decoration construction." Lin Zheng said, "The time was shortened by more than 20 days compared to my previous expectations. I shared this experience with my fellow villagers and received a lot of likes."
The reporter noticed that the "North Bund Street Store Opening Guide" is divided into two versions: the street store version and the commercial complex version. From the dimensions of "what needs to be done before opening a store" and "common management requirements that need to be followed in daily business activities", the system sorts out the business license, industry license, decoration project approval and filing, outdoor sign approval and filing, city appearance and door responsibility notification, garbage classification training, garbage collection and waste oil collection and signing, as well as the regulatory requirements related to market supervision, public health, outdoor signs, city appearance and door responsibilities, garbage classification, ecological protection, safety management, and other aspects involved in the store opening stage, to facilitate market entities to comprehensively grasp policies in advance.
The online version of the Guide is published on the Hongkou Channel of the "Shanghai One Stop Service", the exclusive website of enterprises in Hongkou District, the "Suishenban" Hongkou Flagship Store, and the "North Bund Opening a Store" column of the North Bund Street Flagship Store. The offline version is published on government service windows such as the Hongkou District Government Service Center and the North Bund Street Community Affairs Acceptance Center; The "One Network Service" computer version of the "Guide" directly links to various task pages, allowing market entities to "read and handle" on one screen.
The person in charge of the North Bund Street told reporters that in the process of promoting the implementation of "opening a store in the North Bund", the concept of "navigation based services" will be reflected on market entities, making government services as convenient as mobile navigation. Especially, it can help small and micro enterprises and individual businesses clarify their direction, overcome bottlenecks, and avoid detours, which is also beneficial for the government's daily supervision of stores. In the past, some small and micro market entities had incomplete business procedures and frequent violations due to lack of understanding of regulations and policies. Now that the government takes the initiative to provide guidance in advance, market entities can better understand and operate in compliance with the law, form a positive interaction with the government, and ultimately achieve a "win-win" situation between market entities and the government.
We will continue to expand digital empowerment, audit and management linkage
Since the trial operation in June, the "Opening a Store" team of the North Bund Street Urban Construction Center has provided guidance and services to more than 20 newly opened stores. In the near future, we will also launch the registration of renovation projects below the quota on the "One Stop Service" Hongkou Channel, continuously promoting online application and full online processing of street management matters, and further reducing offline activities of market entities.
In order to provide market entities with a more convenient service experience, the North Bund Street has optimized the process of street management matters during the store opening process: for matters within the street's authority, such as decoration project registration, outdoor signage registration, city appearance door responsibility notification, garbage classification training, etc., they are uniformly handled by the street's urban construction center in a "one-stop" manner. The urban construction center has formed a "all job" team to "clear" the store opening matters.
Actively connect with new stores within the jurisdiction for store opening guidance, and provide one-stop consultation and assistance services for market entities in the North Bund through various channels such as the hotline of the street urban construction center, service windows, and the joint establishment of store opening guidance WeChat groups by the street and market supervision offices; For the centralized opening of stores within the commercial complex, they will be included in the "One Floor, One Service" service brand in Hongkou District for on-site guidance.
The "One Thing to Open a Store" WeChat Group led by Beiwaitan Street
In terms of post opening supervision of the store, in accordance with the regulatory reform requirements of "review, management, and execution linkage", relying on the "one network unified management" platform of Hongkou District Urban Transportation, the comprehensive governance application scenario of North Bund Street is developed. Among them, the store inspection management function module takes the various management requirements for compliant store operation as the core, establishes a list of inspection items, and the street inspection staff regularly visit the store to carry out inspections according to the list. If any violations are found, they are reported to the system and checked and processed by the responsible departments of the three district workstations of the street.
The 1.0 version of this functional module has been fully put into trial operation in the North Bund Street, with designated inspections covering all shops along the street in the jurisdiction. There are a total of 23 inspection items, and a preliminary implementation of one on-site and comprehensive physical examination has been achieved; At present, more than 6200 stores have been inspected, 174 problems have been found, and 164 have been disposed of. In the future, we will promote the interconnection and interoperability between the approval and filing data for opening stores through the "One Network Service" and the "One Network Management" comprehensive management system, and continue to expand the depth of scenarios for digital empowerment and review and management linkage.
The person in charge of North Bund Raffles told reporters that the mall has been in operation for nearly two years, and there are also cases of new merchants entering the mall and changes in merchant operations. There are many and complex matters related to the handling of relevant business licenses and procedures. The release of the "North Bund Street Store Opening Guide" systematically outlines the procedures and precautions that need to be completed before opening a store, as well as various management requirements after opening a store; It not only provides convenience for merchants, but also provides guidance for better serving merchants. "In the future, for newly settled merchants in shopping malls, we will also notify the street's' Opening a Store 'work team as soon as possible, so that merchants can receive timely government guidance and complete relevant opening procedures."
It is reported that in the next step, the North Bund Street will work with relevant departments in the same district to focus on the needs of market entities and comprehensive supervision, further improve the convenience of opening stores through "one network" and the intelligence of "one network unified management", and promote the continuous optimization and upgrading of the business environment, business quality, and street appearance in the North Bund. The event of opening a store on the North Bund and the "North Bund Street Store Opening Guide" will also be promoted throughout the entire Hongkou district.
