Do the masses report problems but encounter excuses and perfunctory responses? The disciplinary commission of this district in Shanghai has taken action. Unit | Department | Shanghai

Release time:Apr 14, 2024 07:08 AM

"A certain department failed to fulfill its leading role in handling a wage dispute involving migrant workers at a construction site, and multiple departments and units passed the buck to each other, resulting in the complainant being dissatisfied with the resolution of the problem." "A state-owned enterprise in a certain district disposed of a noise disturbance work order from a commercial tenant, but the handling personnel did not go to the front line to investigate and verify, resulting in multiple complaints from the complainant..." Recently, the Jing'an District Commission for Discipline Inspection and Supervision, in conjunction with the District Urban Transport Center, conducted supervision and research on key indicators for handling work orders on the "12345" Citizen Service Hotline, providing strong support for actively responding to public demands and concerns, and creating a clean and upright regional atmosphere and a good political ecology. ".

The "12345" Citizen Service Hotline is a convenient channel for the public to reflect their demands and listen to their voices. It is also a sensor for the government to perceive social conditions and public opinion. The Jing'an District Commission for Discipline Inspection and Supervision regards the supervision and promotion of the handling of "hotline work orders" as a powerful tool to practice the people's stance and optimize the business environment. They explore the establishment of a "12345" citizen service hotline joint supervision mechanism, conduct on-site investigations in 7 units with relevant departments, and extend to 20 government departments. Through methods such as reviewing materials, discussing and exchanging information, on-site inspections, and case analysis, they have a detailed understanding of the process of the "hotline work order" handling mechanism. They conduct sampling analysis of some typical cases, listen to opinions, and focus on identifying formalistic and bureaucratic issues reflected behind inaction, slow action, and disorderly behavior. They seriously point out the promotion of rectification and create a strong atmosphere to promote the quality and efficiency of "hotline work order" handling in the entire district.

In response to the 8 issues found in the survey, including buck passing, floating work style, lax review, and perfunctory handling, the Jing'an District Commission for Discipline Inspection and Supervision urges relevant departments and units to strengthen their main responsibilities, refine and improve the handling mechanism, and implement responsibilities at all levels throughout the entire process and every link of work order processing, ensuring that there are people to grasp, manage, and take responsibility. We will firmly grasp the key and difficult issues exposed in the handling of "hotline work orders", promote relevant units to research and develop specific and effective solutions, achieve one-on-one solutions and work one-on-one, increase efforts to rectify the problem of invading and disturbing the people, and effectively reduce and solve duplicate work orders. Establish a regular and long-term mechanism, vigorously solve the problem of false work orders, promote the establishment of a pre judgment and evolutionary solution mechanism for complex and difficult work orders, and never let simple problems become complex or complex problems become repetitive.

In addition, the Discipline Inspection Commission and Supervision Commission of Jing'an District actively, proactively, and accurately supervise, promote the district's urban transportation center to carry out regular business training, strengthen work guidance, provide full process explanations and practical operations, and improve the quality and efficiency of handling. Intensify the assessment of the handling of "hotline work orders", incorporate the assessment results into the scope of political ecological assessment. For citizens who repeatedly complain but have not been resolved, and whose "four rates" continue to rank lower, the district discipline inspection commission and supervision commission, together with the district urban transportation center, will carry out joint supervision to promote the rectification of problems within a specified period of time. For those who pass the buck, have a floating style, perfunctory responsibilities, and fail to fulfill their duties, which affect the quality and efficiency of the handling, the district discipline inspection and supervision commission shall strictly hold them accountable in accordance with regulations and discipline.

"The '12345' Citizen Service Hotline reflects the hearts and feelings of the people, reflects the ideological style and feelings of government officials for the people, and directly relates to the regional political ecology and development environment. The relevant person in charge of the Jing'an District Commission for Discipline Inspection and Supervision stated that improving the quality and efficiency of handling 'hotline work orders' will be the' perspective mirror 'to promote the transformation of cadres' work style, closely monitoring the linkage between the upper and lower levels of handling' hotline work orders', strengthening political supervision, promoting the standardization and standardization of hotline handling, and effectively ensuring that the reasonable demands of the people are efficiently and quickly resolved.".

The full text is here. The "Several Provisions of Shanghai on Promoting the Development of Financial Leasing in Pudong New Area" will be implemented from October. | Medical Devices | Shanghai Municipality
The full text is here. The "Several Provisions of Shanghai on Promoting the Development of Financial Leasing in Pudong New Area" will be implemented from October. | Medical Devices | Shanghai Municipality

The Provisions of Shanghai Municipality on Promoting the Development of Financial Leasing in Pudong New Area, which were adopted at the 4th Session of the Standing Committee of the 16th Shanghai Municipal People's Congress on July 25, 2023, are hereby promulgated and shall come into force on October 1, 2023. Provisions of Shanghai Municipality on Promoting the Development of Financial Leasing in Pudong New Area Article 1 In order to promote the high-quality development of financial leasing in Pudong New Area, give full play to the function of financial services for the real economy, and promote the construction of the core area of an international financial center, these Provisions are formulated in accordance with the basic principles of relevant laws and administrative regulations and in the light of the actual conditions of Pudong New Area. Article 2 These Provisions shall apply to the promotion of development, management services and other activities of financial leasing companies whose domicile is in Pudong New Area. Article 3 The People's Government of Pudong New Area shall establish a financial leasing industry to promote development and coordinate supervision and management.

Are you familiar with Ling Jiajia, who is actively helping young people find employment? This "internet celebrity" workplace mentor offers | platform | Ling Jiajia
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"What should I pay attention to when communicating with interviewers?" "What should I do when encountering a strong opponent in a leaderless group interview?" "Did you ask about these details before accepting the offer?"... In the past two years, a career mentor named "Ling Jiajia" has been active on various social media platforms. ". She not only frequently shares job search skills, but also recommends a large number of high-quality positions, attracting the attention of many young people. Who is Ling Jiajia? This is the workplace mentor IP tailored by Shanghai Foreign Service for the youth group, which can also be said to be a native of Shanghai. The reason why this IP is called "Ling Jiajia" is because "Ling Jiajia" has a similar pronunciation to "neighbor sister" in Shanghai, implying that this workplace mentor is as friendly as a neighbor sister and can provide professional and thoughtful guidance for young people. Recently, the first session of Shanghai

What does Shanghai rely on to safeguard the safety of medical insurance funds?, Over the past five years, nearly 600 million yuan of "life-saving money" has been recovered. Supervision | Inspection | Shanghai
What does Shanghai rely on to safeguard the safety of medical insurance funds?, Over the past five years, nearly 600 million yuan of "life-saving money" has been recovered. Supervision | Inspection | Shanghai

This is an unusual meeting. According to the inspection, we found that the hospital has problems such as excessive payment, duplicate charges, non-standard charges, and providing unnecessary medical services... Recently, in the conference room on the second floor of a designated medical institution in Shanghai, dozens of representatives from the medical insurance company and the hospital sat face to face at a long table. Listening to the medical insurance staff report the examination results, the hospital leader's expression was serious and tense. Originally, the Supervision and Inspection Office of the Municipal Medical Insurance Bureau was holding a daily inspection feedback meeting here. Over the past five years, it has been through such daily inspections, as well as flight inspections, special inspections, and reporting investigations, that the Municipal Medical Insurance Bureau has recovered more than 550 million yuan from 11575 designated institutions that violated regulations, and more than 20 million yuan from 11696 individuals who violated regulations. In total, nearly 20 million yuan has been recovered from the medical insurance fund

Serving the Citizens, Shanghai Big Data Center: Promoting the Upgrade of City | Governance | Code Application through "Suishen Code"
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Since its launch, Suishen Code has developed a large number of convenient services in fields such as medical treatment, transportation, cultural tourism, and social governance. What new applications will "Suishen Code" provide in the future? Yesterday, the first Shanghai "Suishen Code" Application Innovation Competition came to an end, with innovative talents and enterprise teams from various industries focusing on technology assistance for the elderly and disabled, smart campuses, medical health, government services, urban governance, and other fields, submitting more than 200 entries. The organizer of the competition, Shanghai Big Data Center, stated that it is currently accelerating the construction of a comprehensive urban service and governance system with "one person, one code, one enterprise, one code, one object, one code", to upgrade "Suishen Code" to a more convenient and functional "City Code". Innovative applications are expected to be implemented and promoted. In October last year, the city's big data center was listed by the city's science and technology commission and other organizations

Exchange of information and experiences related to the research on the theme education of the Party Group, Mayor Gong Zheng held a meeting of the Municipal Government Party Group to educate | Theme | Party Group
Exchange of information and experiences related to the research on the theme education of the Party Group, Mayor Gong Zheng held a meeting of the Municipal Government Party Group to educate | Theme | Party Group

Gong Zheng pointed out that we need to further deepen and implement research work, enhance the accuracy of research topics, the depth of problem sorting, the strength of problem solving, and the satisfaction of grassroots people with the results of problem solving, in order to achieve greater effectiveness in theme education. At the meeting, city leaders Wu Qing, Zhang Xiaohong, Liu Duo, Huayuan, Shu Qing, and Peng Chenlei combined their respective thematic education research and exchanged their understanding and mastery of social conditions and public opinion during the research