"Clean Your Plate Campaign" "Eating" is full of sense of science and technology... In this white-collar canteen in Changning District, dishes | CD | canteen

The "CD Action" reflects the civilized literacy of the citizens. In the Xixiang Technology Small Q Dining Hall on the second floor of the World Trade Mall in Changning District, the "CD" is completely incomplete, and it also reflects the results of the city's digital transformation from one side.

At noon on July 24th, it was the busiest time at XiaoQ Restaurant. Fan Yanping, the operation director and Zhang Yunxiao, the regional manager who came to visit the store, told the reporter that this canteen is mainly for white-collar workers in the World Trade Mall. Since its opening in August last year, the kitchen waste has been reduced by more than 50%, and the "Clean Your Plate Campaign" has achieved remarkable results. "This is because we constantly adapt to our customers' tastes, and the food is becoming more and more in line with their preferences. It relies on high-tech means such as artificial intelligence and big data, and enterprises have benefited from it. We have been operating for less than a year and have also experienced the epidemic, but we have been able to achieve revenue balance."

"Smart Cooking" is always on standby

The biggest pain point in running a cafeteria is that the number of diners cannot be accurately calculated - there are too few prepared dishes, the dishes are empty, and customers have objections; Having prepared too much, we will waste it again. Especially when running a social cafeteria, the number of diners is not fixed and can only be estimated roughly.

XiaoQ Restaurant adopts a weighing based business model, where each dish is not labeled with a unit price, but is uniformly charged at 4.28 yuan per 50 grams. The reporter walked into the XiaoQ cafeteria and saw that there were about 20-30 varieties of dishes placed on the pick-up table for independent selection. On the side, there are also a few dishes labeled with unit prices, such as bony and heavy small ribs, rib ribs, or new dishes waiting for market inspection.

Across from the dining table, there is a fully transparent and open smart cooking room. I saw a yellow robotic arm holding, lifting, and rotating a large plate of clean vegetables that the staff brought and placed on the countertop, steadily placing it into the corresponding intelligent steaming and baking oven. The intelligent steaming and baking oven will automatically match the corresponding menu through AI image recognition function, and then perform frying, steaming, and juice collection and warming.

An open and intelligent cooking space.

"This intelligent steaming and baking oven can process 6 large plates of dishes simultaneously, provided that their production processes are roughly the same, each plate can accommodate 20 people. Because it is fully automatic, the processing time is shorter than that of fully manual or semi-automatic equipment." Fan Yanping said, "With it, we can make up as needed, so there is no need to prepare too many dishes, thereby reducing waste."

Near XiaoQ Restaurant, Xixiang Technology has also opened a small AI noodle making bureau covering an area of over ten square meters. It is a small noodle shop with around 20 seats. Here, the reporter also saw two yellow robotic arms, one responsible for placing noodles and toppers, and the other responsible for recycling noodle bowls. In the "tableware recycling area", customers only need to put chopsticks and spoons in the recycling tray, and the rest is left to the robotic arm to complete.

In the "tableware recycling area", there is a robotic arm for recycling dishes and tableware.

There are two types of bowls for small AI noodle making. The AI robotic arm with image recognition function will automatically distinguish whether the bowl in front of you is plastic or paper. Then, "turn" 90 degrees, pour kitchen waste into a bucket, and then "turn" 180 degrees, classify different bowls into different categories and throw them into different waste bins

Cloud Recipe is updated frequently

Another major pain point in running a cafeteria is eating a few dishes, and there are always times when you get tired of eating every day. But because it's not delicious, customers throw it away and the "CD" cannot be made. Xixiang Technology has three stores in Shanghai, with the other two being the Hongqiao Community AI Cafeteria and the Guangda Anshi AI Cafeteria. Fan Yanping introduced that the Hongqiao Community AI Cafeteria, which is aimed at community residents, brings food boxes to the cafeteria. If they can't finish eating, they bring them back. "CDs" are the most popular, but white-collar workers have to go to work after lunch, so packing is not very practical.

With big data and high-tech means, it's different. "We use a central scheduling platform integrated with big data to 'command' the work of intelligent steam ovens. The R&D team has developed a set of 'cloud recipes', which includes over a thousand basic dishes and about 20-30 new dishes per season. The daily menus of three stores are' selected 'by store managers from the database." Zhang Yunxiao said.

And which dishes will enter the menu of the day, the situation of the previous day's "CD" is crucial. Zhang Yunxiao said that during store patrols, they have a "double check" system: during meals, check which dishes on the pick-up table are "light" slowly; After meals, check which dishes are the main sources of kitchen waste.

The lunch stall has ended, and due to refined management, there are basically "CDs" in the dishes.

He also told reporters that there will be a "daily meeting" after the three stores close, and staff, including cleaners, must report the status of the "CD" in order to update the "cloud recipe" in a timely manner. "For example, once we served a new dish - chicken soup, but found that there was a lot left during and after the meal. The customer complained that the chicken was not delicious and the soup was not oily enough. After discussing with the R&D chef, we decided to replace the original ordinary chicken with black bone chicken, which has fresh meat and more oil. Nowadays, the black bone chicken soup priced at 8 yuan per cup is very popular."

The reporter also learned that the Xixiang Hongqiao Community AI Cafeteria and Guangda Anshi AI Cafeteria use a model where each dish is labeled with a price. When customers check out, the account counter uses artificial intelligence to recognize the image of the dishes. After uploading the data to the "cloud", they can know which dishes are selling well and which ones are not selling well, so that they can more accurately adjust the ingredients and ingredients of the dishes.