Yunnan and group tour were deceived at the airport? The tour guide insinuates that tourists do not consume? Kunming Cultural and Tourism Bureau responds to Kunming | related | development | tourism bureau | culture | Kunming city | tourists | tourism
According to the news on the evening of June 5 on the official microblog of the Kunming Municipal Bureau of Culture and Tourism, after netizens released videos on the Tiktok platform about "a tour guide in Yunnan insinuates that tourists do not consume" and "Yunnan's airport for group tours has been fooled", the Kunming Municipal Bureau of Culture and Tourism attached great importance to it and immediately launched a joint coordination mechanism to carry out investigation and verification.
On the morning of June 3, after netizens released the relevant video of "Yunnan group tour was fooled at the airport" on the Tiktok platform, Kunming Culture and Tourism Bureau attached great importance to it and immediately launched a joint coordination mechanism to carry out investigation and verification. After investigation, the video publisher was contacted through the official Tiktok account of the Kunming Municipal Bureau of Culture and Tourism, hoping that the publisher could provide relevant information about the tourist group, so as to carry out investigation and processing, help tourists safeguard their legitimate rights and interests, and investigate and deal with illegal acts that disrupt the tourism market according to law, but the video publisher has not yet provided relevant information about the participation of the tourist group.
On the morning of June 5, after a netizen released a video on the Tiktok platform reflecting the video of "a tour guide in Yunnan insinuating that tourists do not consume", the Kunming Municipal Bureau of Culture and Tourism attached great importance and immediately launched a joint coordination mechanism to carry out investigation and verification. After investigation, the video publisher was actively contacted through the official Tiktok account of the Kunming Municipal Bureau of Culture and Tourism, hoping that the video publisher would provide information about the tourist group in order to carry out investigation and processing, help tourists safeguard their legitimate rights and interests, and investigate and deal with illegal acts that disrupt the tourism market in accordance with the law. But so far, the video publisher has not replied.
The Kunming Municipal Bureau of Culture and Tourism stated that every comment from netizens is an expectation for the Spring City of Kunming! The occurrence of the video is a warning to Kunming tourism. Kunming City will continue to strengthen the governance of the tourism market order, adopt a zero tolerance attitude towards behaviors that disrupt the tourism market, discover and punish them together, and crack down on them. Next, we will continue to pay attention to the issues reflected in the above videos and actively carry out investigations and evidence collection, and handle them in accordance with the law.
The Kunming Municipal Bureau of Culture and Tourism stated that Kunming is "good", "good" in its spring like climate all year round, and "good" in its inclusive and easy-going characteristics. We warmly welcome domestic and foreign tourists to visit Kunming, Spring City for tourism, leisure, and vacation. We always take the needs of tourists as our guide, and provide high-quality services to safeguard the experience and satisfaction of tourists, guarding the golden signboard of Yunnan tourism! At the same time, we also hope that tourists can actively provide relevant information and clues about travel agencies and tour guides suspected of violating laws and regulations when encountering tourism disputes, so that we can conduct timely investigations and handle them, and protect the legitimate rights and interests of tourists. Travel complaint hotline: 0871-12345.