The State Administration of Financial Regulation has issued a document requesting an increase in insurance pre compensation efforts
On August 12th, the reporter learned from the State Administration of Financial Supervision and Administration that the State Administration of Financial Supervision has recently issued a notice to various regulatory agencies and the insurance industry, requiring relevant regulatory agencies to guide insurance companies within their jurisdiction to refine their claims measures based on the disaster damage situation, by region, insurance type, industry, and step by step, and strive to achieve more than 30% of compensation and advance payment within a week, and more than 90% of car insurance by the end of the month.
The State Administration for Financial Regulation recently issued a notice on increasing insurance pre compensation efforts and focusing on doing a good job in flood prevention and disaster relief insurance claims, stating that all units should highlight their work priorities and increase pre compensation efforts. Efforts should be made to increase the pre compensation ratio for insured individuals such as low-income groups, new citizens, and small and micro enterprises.
The notice proposes to strengthen collaboration and seek policy support. All relevant regulatory authorities should guide insurance companies to strengthen reporting and communication with local governments, under the unified command and dispatch of provincial work teams, to quickly understand the disaster damage and insurance protection situation of insurance targets, obtain disaster damage proof documents in a timely manner, and lay a solid foundation for compensation and prepayment.
The notice requires innovative methods and methods to improve the quality and efficiency of claims. The main responsible persons of insurance companies should go deep into the front line to carry out claims scheduling and increase support for severely affected areas. By utilizing technology such as drones for survey in agricultural insurance, implementing a mutual recognition mechanism for survey and loss assessment in car insurance, and implementing a one enterprise, one policy service policy in enterprise property insurance, we continuously optimize the claims service model to achieve quick and reasonable claims, full and reasonable pre claims.
In addition, the State Administration for Financial Regulation requires relevant regulatory agencies to continuously strengthen supervision of claims progress and handle complaints and reports. The Insurance Industry Association should study and formulate disaster compensation standards, establish disaster pre compensation mechanisms, and all units should work together to effectively play the role of insurance disaster "shock absorbers" and social "stabilizers".
It is reported that in the next step, the State Administration for Financial Regulation will continue to strengthen overall coordination, guide agencies and insurance companies in disaster stricken areas to solidly carry out flood prevention and disaster relief work, study and formulate specific measures for financial support for post disaster recovery and reconstruction, and comprehensively improve the timeliness and initiative of financial services.