The State Administration for Financial Regulation has issued a risk warning P2P | Risk | General Administration

Please keep this risk warning: Preventing fraudulent activities under the guise of financial regulation

In response to recent cases of illegal elements impersonating financial regulatory departments or staff, carrying out fraud under the banner of "P2P refund and recovery", "elimination of bad credit reports", and "acceptance of complaints", the State Administration for Financial Supervision and Administration issued a risk warning on July 12, reminding financial consumers to be vigilant, enhance their anti fraud awareness and identification ability, and protect personal information and property security.

The methods of using images to impersonate financial regulatory authorities to commit fraud usually include the following:

Method 1: Counterfeiting financial regulatory documents to commit fraud. In the name of the State Administration of Financial Supervision and Administration, criminals issued false information such as "P2P lender risk special clearance notice" and "financial platform clearance notice" through telephone messages, express letters, the Internet and other channels, luring investors to "clearance registration" through the so-called "official repayment channel". After the investor registers, the illegal elements then use the requirement of paying a deposit as a condition for payment to deceive the investor's money.

Method 2: Counterfeiting financial regulatory authorities accept complaints and commit fraud. After consumers file complaints through unofficial channels, criminals use illegally obtained consumer mobile phone numbers, complaint content, and other information to contact consumers under the pretext of "resolving complaints" and "claims and refunds", inducing them to click on false links such as the "25 Regulatory Department Online Claims Center" or create so-called "25 Regulatory Department Meeting Rooms" using video conferencing software to deceive login and enable screen sharing, thereby defrauding important information such as bank card numbers, online banking passwords, verification codes, and stealing consumer funds.

Method three: impersonating financial regulatory personnel to "eliminate bad credit records" and carry out fraud. The criminals who fake the staff of the financial supervision department, use the personal information such as the bank card number and loan limit illegally collected, contact consumers through telephone, social software and other means to cheat trust, falsely claim that consumers have overdue records when using credit cards, Internet loans and other lending products, and will be included in the "credit blacklist". If they want to "repair credit", they need to transfer funds to the designated "special account" for "credit support", and claim that the money will be returned later. Once consumers believe it to be true and operate the transfer, criminals quickly transfer funds and hide them.

The above fraudulent methods are all illegal use of the name of financial regulatory authorities, utilizing the psychological characteristics of some financial consumers who are eager to solve difficulties, recover losses, and prove their innocence to engage in fraud. To protect the legitimate rights and interests of consumers, such as information security and property security, the State Administration of Financial Regulation reminds:

1. financial regulators do not directly handle financial business, nor do they have any financial dealings with consumers. The financial regulatory authorities have never set up or authorized the establishment of P2P, investment and financial management and other "repayment channels", and will not carry out fund withdrawal work for the public through QQ groups, WeChat groups, trading platforms, etc.

2. choose the legitimate financial services of formal institutions. If consumers have financial needs such as borrowing, financial management, insurance, etc., they should obtain financial services through institutions with corresponding business qualifications. Don't blindly believe in the "low interest and fast" "mortgage free guarantee" loan business and "capital preservation and high yield" financial products promoted by strange calls, SMS, advertising leaflets, social media and other informal channels.

3. strengthen the protection of personal information, beware of information leakage. For "internal information" from unknown sources and information released and disseminated through unofficial channels, consumers should carefully identify, properly keep important information such as ID number, bank card number and password, verification code, etc., do not click on unknown links or download unknown APP, do not share the screen with strangers, and prudently provide personal information to the outside world to avoid property losses caused by information disclosure.

4. legal and reasonable rights protection through official channels. If there is a dispute with a financial institution due to financial products or services, consumers can give priority to the official complaint acceptance channels announced by the financial institution for handling; if no agreement is reached, they can apply to the local financial dispute mediation organization for mediation or report to the financial regulatory authority. Do not click or open the so-called "official complaint link" sent by strangers ".

5. the discovery of criminal clues or loss in a timely manner to report. Once they encounter fraud or find clues of suspected crimes, consumers should promptly report the case to the public security organs to reflect the relevant situation, and should not trust organizations or personnel such as self-proclaimed "cyber police" and "hackers" on the Internet to avoid being deceived again. At the same time, pay attention to the retention of evidence, actively provide clues, cooperate with the public security organs in the investigation of cases, and try to recover losses.