The shuttle bus has been suspended for a week, and Inner Mongolia has reported that "disabled veterans who have been discharged from the military have been refused discounted tickets to board the bus": the involved crew member has been dismissed
According to the official WeChat account of Xing'an Transportation, on September 2nd, a video of "veterans with disabilities buying discounted tickets by car and being asked to pay for additional tickets after boarding" attracted the attention of netizens. The Xing'an League Transportation Bureau immediately launched an investigation in accordance with the law.
After preliminary investigation, on the morning of September 1st, Mr. Chen, a retired disabled soldier, took the Mongolian F22637 passenger bus from Ulanhot City, Xing'an League, Inner Mongolia Autonomous Region to Baicheng City, Jilin Province. During the journey, the train attendant He did not recognize Mr. Chen's "People's Republic of China Disabled Soldier Certificate" and demanded that he provide a replacement ticket. He also made inappropriate remarks, causing a negative impact. Mr. Chen called the hotline 12328 to complain on the spot, and then uploaded the live video to Tiktok for release.
After the incident, the Xing'an League Transportation Bureau organized the Ulanhot City Transportation Bureau and the Ulanhot Direct Brigade of the Xing'an League Transportation Comprehensive Administrative Law Enforcement Detachment to conduct a case investigation on the involved enterprises and related practitioners. In accordance with the Road Transport Regulations of the People's Republic of China and relevant laws and regulations, the following measures were taken:
The involved vehicle, MengF22637 passenger shuttle, has been suspended for seven days; Fine the involved enterprise Ulanhot Jinlu Transport Industry Co., Ltd; The driver's qualification certificate for the MengF22637 passenger shuttle bus will be deducted points, and the involved company will dismiss the involved crew member He Moumou and require He Moumou to sincerely apologize to Mr. Chen.
We will draw lessons from other situations, comprehensively strengthen industry supervision, enhance professional ethics, advocate standardized and civilized services, supervise and guide transportation enterprises to implement various policies and regulations, provide pre employment training for employees, and resolutely prevent similar situations from occurring. Thank you to netizens for their attention and criticism. We welcome them to continue monitoring and providing valuable opinions and suggestions.