Shanghai Hongqiao Happy Meeting! The train conductor took good care of the little girl for the mother who missed the train, and was surprised to miss the train at Changsha South Station | Madam | Hongqiao Xi
On July 3rd, Hunan Daily · New Hunan Client reported that on July 1st, the railway department's summer vacation began, and small passengers who had already gone on vacation happily followed their families on the journey. The journey was hurried, and in the bustling station and high-speed train carriages, there were occasional startles, but there were also more surprises.
On July 3rd, after the G1348 train from Changsha to Shanghai departed from Changsha South Station, Chen, the train conductor of the second fleet of Guangzhou Railway Group's Changsha Passenger Transport Section, wanted to inspect the carriages as usual. When she arrived at the 4th car, she saw a little girl wearing a pink top crying loudly on the 07B seat of the 4th car, wiping her tears and crying out, "Mom, Mom! Mom's gone."
Chen Xiang quickly squatted down to comfort the little girl, hugged her shoulder, gently patted her back, and gently comforted her. He kept saying to the little girl, "Don't be afraid, sister is here, don't cry. You are so brave. Don't cry, don't cry. Take your time to tell your sister."
After 10 minutes, the little girl slowly stopped crying. Originally, she was traveling to Shanghai Disneyland with her mother by car. When the train arrived at Changsha South Station, the little girl's mother asked her to sit in her seat and wait for her mother to come back. Then, she went to the platform to rest and relax.
A few minutes later, the train started, but her mother never came back. The little girl became anxious and afraid, so she burst into tears.
"Hello, conductor of train G1348. There is a Ms. Cui from train 4 who will not be able to board the train in the future. Her child is still left on the train! Please hurry up and find her, and we will contact you again." Chen Xiang's walkie talkie rang, and the staff of Changsha South Station called. Subsequently, through phone contact, it was learned that Ms. Cui, the mother of the little girl, wanted to see the scenery of the platform at Changsha South Station. At the same time, she threw away her personal garbage at the platform and did not pay attention to the driving instructions. When she realized it, the train had already closed and could not return to the train in time.
Chen wants to discuss with the staff of Changsha South Station to take good care of the little girl on the train. The station will arrange for Ms. Cui to take the follow-up train and hand it over at Shanghai Hongqiao Station.
Along the way, Chen wanted to carefully take care of the little girl, have her and her mother talk on the phone, stabilize her emotions, and calm her mood. At the same time, prepare a non spicy lunch, drinking water, snacks, etc. for the little girl, and a smile appears on her face.
The train arrived at Shanghai Hongqiao Station, and after handing over the work, Chen stayed with the child until Ms. Cui arrived.
Ms. Cui tightly hugged the child and kept blaming herself, saying, "Mom was too careless, sorry baby, Mom was wrong..." After stabilizing her emotions, she held the little girl's hand and bowed deeply to Chen Xiang to express her gratitude. She repeatedly said, "Thank you, thank you for taking care of me so carefully. Your service is really thoughtful. Keep in touch with me at all times, so that I can keep track of my daughter's situation. Thank you very much."
The railway department kindly reminds that during the summer transportation period, there will be a huge passenger flow. Passengers are advised to take good care of the accompanying children and not let them out of their sight. If there are special circumstances, please contact the station and train staff in a timely manner for assistance.
