Shanghai Consumer Protection Commission: Suspected of infringing on consumers' right to fair trade, Miaoya Camera does not support refund software | Photo | Consumer
The latest AI photography software, "Miaoya Camera," became popular immediately after its debut, claiming to have killed photo brands such as Haima Naive Blue. The key is only 9.9!
This software uses AI to learn photos uploaded by consumers to build a facial model, and then applies the facial model to other models to synthesize photos.
So as long as you upload the photos, you can generate countless styles of photos, so you have received countless positive reviews!
![Shanghai Consumer Protection Commission: Suspected of infringing on consumers' right to fair trade, Miaoya Camera does not support refund software | Photo | Consumer](https://a5qu.com/upload/images/0766823c74f0ade2692ba50ccbe0841f.jpg)
Although the queue time is long, it is still a bit exciting to have a good-looking photo. As a result, the staff of the WeChat team of the Shanghai Consumer Protection Commission also tried one. However, 9.9 yuan did not get the photos he wanted, because the small partners of the WeChat team of the Shanghai Consumer Protection Commission usually wear glasses, and the photos also wear glasses, but the photos that can be generated do not have glasses, and they are not required to upload photos without glasses when uploading.
Although waiting in line for a long time, it is still a bit exciting to have good ID photos. So, the staff of the WeChat team of the Shanghai Consumer Protection Commission also gave it a try. However, the 9.9 yuan was not exchanged for the desired photo, because the WeChat team of the Shanghai Consumer Protection Commission usually wore glasses, and the photo also wore glasses. However, the generated photo did not have glasses, and there was no requirement to upload a photo without glasses.
![Shanghai Consumer Protection Commission: Suspected of infringing on consumers' right to fair trade, Miaoya Camera does not support refund software | Photo | Consumer](https://a5qu.com/upload/images/63491d1ef21db3402cc6b1d37f1e712f.jpg)
From the customer service's response, it appears that the glasses function is not yet available, but if it is not available, it means it is not available. If we say no refund, it means no refund.
Subsequently, the Shanghai Consumer Protection Commission saw some complaints from other consumers, stating that they had stored 6 yuan in the program but could not use it for composite expenses. They requested a refund, but the other party still maintained our attitude of never refunding.
After flipping through the service agreement of the mini program, no refund related terms were found. The only line related to refunds is below the payment line: Once the purchase is successful, refunds are not supported.
![Shanghai Consumer Protection Commission: Suspected of infringing on consumers' right to fair trade, Miaoya Camera does not support refund software | Photo | Consumer](https://a5qu.com/upload/images/3cdc3da222cd7269791000850d75771f.jpg)
The Shanghai Consumer Protection Commission found that the registered company of the mini program is Unordered Network Technology Co., Ltd. The phone number left is either unanswered or an empty number.
In addition, there are many consumers roast about privacy issues. Let's see how ridiculous the previous service agreement of this applet is?
Because of many roast, this program has replaced this protocol, but can it really guarantee consumers' personal privacy by publishing the protocol so carelessly?
![Shanghai Consumer Protection Commission: Suspected of infringing on consumers' right to fair trade, Miaoya Camera does not support refund software | Photo | Consumer](https://a5qu.com/upload/images/d9be28b593a3858ba2bc7d58aa0a0b5d.jpg)
Opinion of Shanghai Consumer Protection Commission:
The Shanghai Consumer Protection Commission supports and encourages the emergence of new technologies to create new scenarios and demand, but enterprises should also pay attention to consumer rights in the commercial process of new technologies.
Article 26, Paragraph 2 of the Consumer Rights and Interests Protection Law of the People's Republic of China stipulates that business operators shall not make unfair or unreasonable provisions to consumers, such as excluding or restricting consumer rights, reducing or exempting business operators from liability, or increasing consumer liability, through standard terms, notices, declarations, store announcements, etc. They shall not use standard terms and technical means to force transactions.
![Shanghai Consumer Protection Commission: Suspected of infringing on consumers' right to fair trade, Miaoya Camera does not support refund software | Photo | Consumer](https://a5qu.com/upload/images/97a1dc8aad96fc7bc2ef63d2893869be.jpg)