Response from the scenic area: According to online rumors, the Kanas scenic area in Xinjiang has a "poor experience and mandatory second round ticket purchase"
Explanation of Kanas Scenic Area's online feedback on "poor experience and forced secondary ticket purchase"
On the morning of June 1, the video of "Kanas is beautiful, but its appearance is too ugly" released by "Lan Zhanfei", a Tiktok user, mainly reflected two problems: one was the frequent transfer of shuttle buses in the scenic area, and the other was the compulsory second collection of tickets at the Fish Watching Terrace. The following explanation is made regarding the relevant situation:
1. Kanas Scenic Area covers an area of 10030 square kilometers, including Kanas, Hemu, and Baihaba scenic spots, as well as multiple scenic spots. Due to the long distance between scenic spots and scenic spots, as well as the different itineraries and routes of tourists, tourists can transfer to shuttle buses at the transfer centers of each scenic spot according to their travel needs to reach each scenic spot. Due to the ongoing construction of the Jia Dengyu Tourist Service Center Complex in the Kanas Scenic Area, and the incomplete construction of infrastructure such as parking lots and service stations, vehicles need to be parked at the Jia Dengyu Parking Lot to transfer to a free shuttle bus to the Kanas Scenic Area ticket station to purchase tickets and enter the park. Therefore, an additional shuttle bus transfer is required. As a result, the official announcement and travel guide of the Kanas Scenic Area have been issued multiple times.
The Kanas Scenic Area Fish Watching Terrace is built on the "Hakaite" Mountain at an altitude of 2030 meters, 9 kilometers away from the Kanas Transfer Center, and is the best location to overlook Kanas Lake. Tourists can choose whether to take a shuttle bus according to their travel needs. According to the notice of the Development and Reform Commission of the Autonomous Region on reducing the inter regional bus ticket prices in Kanas Scenic Area, taking a shuttle bus to the destination requires purchasing a 20 yuan ticket, and there is no mandatory ticket purchase situation.
We sincerely accept the criticism and supervision of netizens and tourists, and will work harder to provide various tourism services, so that tourists can have a better experience when coming to Kanas. At present, it is the peak season for tourism. To ensure a good travel experience, we kindly ask tourists to prepare a tour guide for the scenic area in advance and arrange their itinerary reasonably. If you encounter any problems or difficulties during your tour, please call 0906-6326004 for consultation and complaint. We will be happy to serve you.
Kanas Scenic Area Management Committee
June 6, 2023