Optimizing the business environment only provides ongoing services | enterprises | doing business
Only with a good business environment and sufficient vitality of enterprises can the local economy achieve healthy development. Optimizing the business environment is only ongoing and not completed. Faced with the new situation of reform and new tasks of development, we should take the initiative to serve, strive for innovation, and further promote the optimization of the business environment.
Since the beginning of this year, the Tax Bureau of Qingdao Economic and Technological Development Zone has established a "three platform linkage" active service model, applied digital technology to create an active service platform, and achieved "front-end intelligent diversion, streamlining and fast processing, middle platform tax collection communication and collaboration, and back-end quality inspection analysis and response to demands." By using big data to collect opinions and suggestions, precise analysis and targeted guidance have been carried out, benefiting many enterprises. This proactive service model greatly improves the satisfaction of taxpayers.
Only with a good business environment and sufficient vitality of enterprises can the local economy achieve healthy development. Because of this, in recent years, various regions have attached increasing importance to the construction of a business environment. With various reform measures to optimize the business environment entering the deep water zone, practices such as streamlining administration and delegating power, one window acceptance, only needing to run once, and improving approval speed have deeply rooted in people's hearts and achieved good results. So, has optimizing the business environment been done to the extreme? Of course not, for local governments, optimizing the business environment is only ongoing. If it is not completed, they should actively serve the new situation of reform and development tasks, strive for innovation, and take multiple measures to further promote the optimization of the business environment.
In practice, many places have made many innovations in proactive service: organizing cadres to serve in enterprises is proactive; Establishing a direct service mechanism for enterprises is proactive service; Using digital technology to establish an intelligent proactive service platform is also proactive service.
To provide proactive service, we need to break down the ideological barriers of a few cadres. Nowadays, a small number of cadres, when serving enterprises, especially private enterprises, have concerns and even deliberately maintain a distance from private enterprises due to their inaccurate grasp of the "clean" and "friendly" relationship. This requires various regions to establish a working mechanism for building a new type of "pro Qing" political business relationship at the institutional level, clarify the boundaries of political business communication, clarify the positive and negative lists of political business communication, enable cadres to achieve "clear and effective", "pro disciplinary" and "close and clean", and explore and improve the fault-tolerant mechanism for cadres to work and start businesses. Only in this way can cadres dispel their concerns, let go of their work, and take the initiative to serve the enterprise with confidence.
To provide proactive service, it is necessary to establish a sound mechanism for proactive service. Active service should not be sitting in the office or in the conference room. Instead, it is important to take the initiative to go out to the grassroots and the enterprise, communicate face-to-face, listen to demands, inquire about needs, and expectations. This is the effective way to actively serve the enterprise and solve problems. Various regions may take advantage of the trend of investigation and research in Daxing to establish proactive service mechanisms, encourage cadres to take discovering and solving problems as their direction and work orientation, implement large-scale problem sorting and problem investigation, focus on breaking through the bottlenecks and difficulties in policy implementation, transform work style on the front line, solve problems on the front line, promote development on the front line, and continuously solve difficulties by making proactive services more practical.
To provide proactive services, we should pay attention to the application of digital technology. The number of cadres is limited, whether they go to the front of the enterprise for service or set up a direct service to the enterprise, they can only solve the problems of some enterprises. To solve the problems of many small and micro enterprises, it is inevitable to miss out on these traditional methods. By applying digital technology to build a platform, more challenges in the development of small and micro enterprises can be solved on the platform. For example, many service platforms in various regions now commonly use demand based push technology. As long as a company raises a demand, the platform can proactively deliver services to small and micro enterprises based on their relevant needs.
By clearing ideological barriers, establishing sound mechanisms, and applying digital technology, the efficiency improvement brought by proactive services will be extended to various business entities, and optimizing the business environment can take it to the next level.
