One photo is universal for 201 businesses! Digital Empowered Urban Life and Convenient Governance | Processes | Digital
The digitalization and intelligent operation of the government is an important foundation for promoting the modernization of the national governance system and governance capacity. Intelligent big data empowers urban management and continuously demonstrates its powerful advantages in various regions.
In daily life, many documents such as ID cards and driver's licenses require taking ID photos. Can it be achieved that taking one ID photo can be used in multiple government service scenarios? This was achieved in Jiaxing, Zhejiang. Residents can take photos at once, which can be used for all 201 cross departmental businesses.
Taking a photo through one window to achieve common use for 201 services
In the portrait collection room of Xincheng Town Convenience Service Center in Xiuzhou District, Jiaxing City, staff are helping citizen Xu Lihong take photos. She needs to apply for a new ID card and then a new entrepreneurship certificate. The ID card is issued by the public security department, while the innovation and entrepreneurship certificate is issued by the human resources and social security department. In the past, she had to travel at least twice and take two photos to obtain it, but now she no longer needs it. After taking photos, the staff can store them in the "Zheli Photography" system to handle various matters across departments.
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At present, Jiaxing has set up a total of 83 shooting points at the city, county, and town levels, and extended 352 grassroots convenience service stores at the village and community level, creating a "10 minute photo circle" and launching three collection channels: computer, mobile, and self-service, to provide efficient and convenient license collection services for the public. We also launched a mobile government service vehicle, which takes photos on board and completes document production on board.
Liao Hao, Chief of the Administrative Examination and Approval Service Section of the Haining Public Security Bureau: Enter the business district, enter the enterprise, and enter the community to facilitate the masses to do nearby. In other words, where the needs of the masses are, our figure is there.
A small photo has lifted the "big transformation" of people's livelihood services. At present, Jiaxing can provide the public with 12 specifications and 3 background colors of portrait photos for inquiry, download, and printing services. One photo can be repeatedly used in 201 government service matters, such as applying for an ID card, driver's license, entry and exit permit, passport, returned overseas Chinese certificate, legal and stable employment residence permit, security officer certificate, etc. Since the beginning of this year, the reform of "One Window, One Window, One Area Application" has served more than 1.2 million people, reduced the number of repeated photos for the public by more than 340000, and saved more than 1.6 million yuan in certification costs. At present, this reform has been promoted throughout Zhejiang Province.
Smart courts allow people to participate in court trials without leaving their homes
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Without leaving home, the people can appear in court to fight lawsuits, and lawyers can appear in court to respond to lawsuits from thousands of miles away. The construction of smart courts in China's court system has promoted the innovation of trial methods and made judicial services more convenient and efficient.
At the Intermediate People's Court of Zunyi City, Judge Ye Di is currently in court to hear a contract dispute. Unlike traditional court hearings, both the plaintiff and defendant did not attend the trial site, but instead conducted online trials through the internet. This is the third trial of this lawsuit. The plaintiff's company is headquartered in Shandong, and the acting lawyer also appeared in court in Shandong.
Case lawyer Xing Lin: In terms of monetary cost, it saved 10000 to 20000 yuan. In addition, we have saved at least six days in terms of time cost, and the Internet court session is very convenient.
It is understood that in the Intermediate People's Court of Zunyi City, the proportion of cases being tried online is about 30%. However, the online trial rate of Beijing Internet Court is almost 100%. Online trial of online cases is normal here, and the whole process of the case does not need to come to the court at all.
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Zhao Changxin, Judge of Beijing Internet Court: For example, when we are filing a case, the parties can submit all the filing application materials online through our official website electronic litigation platform, and the online trial rate has reached 99.9%.
Electronic generation of files can be accessed at home
At the Beijing Intellectual Property Court, the filing, delivery, and filing of cases have all been networked and electronic, and all types of case files have been electronically generated, allowing for electronic filing and transfer with just one click. The parties and lawyers do not need to come to the court to review the files, they can do so at home.
The entire litigation process is handled 24/7 through online and handheld means
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It is understood that through the "People's Court Online Service" platform covering fourth level courts, ordinary people can handle litigation affairs through the entire process and 24/7 "online" and "handheld". Through online litigation, the participation of parties in litigation has been reduced from an average of nearly 6 times to only 1 to 2 times, and even no need to travel to the court once. Judiciary is more efficient, convenient, and beneficial to the people.