Official response: Tour guide suspended for 30 days!, Tourists snoring while being asked to get off the bus during tour guide explanations | Investigation | Tour guide
Recently, a video circulating online showed that a tourist was snoring while the tour guide was explaining, and the tour guide angrily said, "Either I get off the car, or you get off the car!"
On the night of July 1st, the Xinjiang Department of Culture and Tourism issued an investigation report on this incident.
The full text of the notification is as follows:
On July 1, 2023, a video circulating online titled "A tourist snoring during a tour guide's explanation: either I get off the car or you get off the car!" attracted the attention of netizens. After investigation, this video was filmed on June 30th while a tourist bus was en route to Keketuohai. A tour guide hired by a China Travel Service Tourism Development Co., Ltd. in Xinjiang, named Liu Mouming, had a dispute with the tourists during the explanation.
At present, the tour guide has made a sincere apology for any inappropriate words and actions that may have caused disputes with tourists, and has gained their understanding. Xinjiang Zhonglv Tourism Development Co., Ltd. has suspended tour guide Liu Mouming for 30 days and received education on tour guide behavior norms. The Urumqi Cultural Market Comprehensive Administrative Law Enforcement Team has intervened in the investigation of the incident and will handle it seriously according to the investigation results.
![Official response: Tour guide suspended for 30 days!, Tourists snoring while being asked to get off the bus during tour guide explanations | Investigation | Tour guide](https://a5qu.com/upload/images/132de1cd0f5a19e3f423d960c007aa2b.jpg)
If tourists' legitimate rights and interests are infringed during their travel, please make a complaint through the "Xinjiang Culture and Tourism Complaints" WeChat official account or call the 12345 hotline as soon as possible.
Autonomous Region Department of Culture and Tourism
Cultural Market Comprehensive Law Enforcement Supervision Bureau
July 1, 2023