Interview for rectification, case filing and punishment, industry demonstration: Shanghai Cyberspace Administration to rectify the chaos of infringing personal information rights in the scene of renting mobile phone chargers
Under the guidance of the Network Law Enforcement and Supervision Bureau of the State Cyberspace Administration, the "Bright Sword Pujiang · Consumer Personal Information Rights Protection Special Law Enforcement Action" has recently focused on the illegal and irregular behavior of "excessive collection, forced demand, inducement, and illegal use" of consumer personal information commonly found in the rental of mobile phone chargers, and carried out centralized rectification.
According to reports from netizens and previous technical inspections, it was found that the rental service companies for mobile charging devices such as C Station charging, fully charged, thermal power bank, Kunjing cloud power, bubble charging, dolphin power charging, and Xichong shared power bank forcibly demand personal information such as consumer phone numbers, WeChat nicknames, and avatars during the scanning process, as well as difficulties in user account cancellation. The network information departments at the two levels of the urban area conduct interviews, guidance, and legal education for relevant enterprises, requiring them to fully implement the "minimum necessity" principle of personal information processing in accordance with the relevant provisions of the Personal Information Protection Law. Personal information processing rules must be open and transparent, and effective measures must be taken to ensure the legality and compliance of personal information processing activities. The Shanghai Cyberspace Administration has guided a company with a high market share to take the lead in completing self inspection and rectification. On the basis of strictly fulfilling various obligations of personal information protection, it has taken the lead in launching a personal information collection list and privacy policy content reminder in the industry. In the near future, it will launch a "self cancellation" function for user accounts, striving to be a benchmark for personal information protection in the industry.
In addition, the Shanghai Cyberspace Administration has imposed administrative penalties on a local enterprise that seriously violates laws and regulations and provides charging equipment rental services. For a group of non Shanghai owned enterprises with high market usage and wide coverage, the Shanghai Cyberspace Administration has reported relevant illegal and irregular clues to the National Cyberspace Administration.
Enterprise self inspection and rectification process
The relevant person in charge of the Shanghai Cyberspace Administration pointed out that renting mobile phone charging devices has a wide range of applications, high frequency of use, and strong public perception. Enterprises providing QR code charging services should conduct self-examination and rectification in accordance with the following "List of Minimum Necessary Personal Information Required in the Scenario of Renting Mobile Chargers" to ensure that the entire process of scanning, renting, searching for cabinets, and payment is legal and compliant, and effectively maintain the security of consumer personal information.
01
Scanning process
Only requires permission to take photos, without the need for storage, geographic location, phone number, or other permissions or personal information.
02
![Interview for rectification, case filing and punishment, industry demonstration: Shanghai Cyberspace Administration to rectify the chaos of infringing personal information rights in the scene of renting mobile phone chargers](https://a5qu.com/upload/images/63ccdc9e2dfa69fa5afbf22a3aaac549.jpg)
Leasing process
Just need your phone number. After renting, consumers carry chargers with them. If merchants encounter problems such as overdue returns, they can contact consumers through their phone numbers; No other personal information such as location is required.
03
Searching for cabinet links
Consumers can display available cabinets near specific locations through map selection and other methods. Accurate location permissions can be collected based on better services, but should not be forced or frequently requested.
04
Payment process
If paid through a deposit, there is no need for personal information such as phone number; If payment is made through deposit free credit, credit account information needs to be provided for verification by the charger operator; If payment is made through someone else, there is no need for personal information such as phone number.
Next, the Shanghai Cyberspace Administration will follow up on the implementation of rectification by relevant enterprises, conduct periodic "look back" inspections, and file cases and strictly investigate and punish enterprises with inadequate rectification and serious problems in accordance with the law. Welcome netizens to actively participate and provide clues truthfully through the following channels ↓
![Interview for rectification, case filing and punishment, industry demonstration: Shanghai Cyberspace Administration to rectify the chaos of infringing personal information rights in the scene of renting mobile phone chargers](https://a5qu.com/upload/images/6cd483631e65f89e526d548efe10d188.jpg)
Shanghai Internet Illegal and Bad Information Reporting Center
Website: http://www.shjbzx.cn
Email: shjbzx@126.com
Phone: 12345, 12315