Hangzhou Asian Games Make Organizing Games More Intelligent | Services | Hangzhou Asian Games

Hangzhou Gongshu District Canal Sports Park Gymnasium.

Provided by the Publicity Department of Gongshu District Committee of Hangzhou City

The staff of State Grid Ningbo Power Supply Company inspected the power supply situation of the beach volleyball center.

Photo by Wang Mubin

Core Reading

From venue operation and maintenance to service guarantee, and then to continuous improvement of the viewing experience... The concept of "Intelligent Asian Games" has penetrated into all aspects of the preparation for the Hangzhou Asian Games. Zhejiang uses various technological means to enhance the intelligence level of the Hangzhou Asian Games and strives to present exciting events.

From venue operation and maintenance to service guarantee, and then to continuous improvement of the viewing experience... The concept of "Intelligent Asian Games" has penetrated into all aspects of the preparation for the Hangzhou Asian Games. Zhejiang uses various technological means to enhance the intelligence level of the Hangzhou Asian Games and strives to present exciting events.

More refined venue management

Entering the Asian Games Digital Intelligence Management Center located in Binjiang District, Hangzhou, what catches the eye is the physical space of the entire Binjiang area of the Olympic Sports Center - from the "big lotus" of the Hangzhou Olympic Sports Center Stadium to the "small lotus" of the tennis court, from the main building and its supporting facilities to the instrument panel inside the venue, all equipment is clearly visible through 3D modeling using digital twin technology.

The role of aggregation is increasingly prominent: the energy consumption, real-time status, pedestrian and vehicle flow of venues... Real time data and information can be perceived through the system, and abnormal equipment and emergencies can be accurately located, enabling park operation and maintenance personnel to achieve comprehensive management.

In addition to facilities, the intelligent operation and maintenance of venues are also reflected in many aspects.

At the Asian Games Equestrian Center in Tonglu County, Hangzhou, the "Asian Games Equestrian Intelligent System" is also known as the "Intelligent Steward" of horses. "We have established a comprehensive digital record of horses, digitizing their health status, quarantine sampling, pest control and treatment in the stable area, feed and forage inventory, and usage data to provide information support for horse services." Wu Xiaoping, the Information Technology Director of the Operations Team of Tonglu Equestrian Center, said that equestrian competitions have high weather requirements, and the smart venue management system also integrates meteorological monitoring data. By setting up a meteorological station in one corner of the venue, we can monitor the weather, temperature, humidity, air pressure, rainfall, wind direction, wind speed, and visibility around the venue in real time, providing support for the operation of the competition.

The wisdom of operation and maintenance is also reflected in the details. As one of the venues for the football group stage of the Asian Games, the Wenzhou Sports Center Stadium has a soft lawn that grows perfectly. This is thanks to the 18 sensors installed under the lawn, which can collect and analyze data on the temperature, humidity, pH, nitrogen, phosphorus, and potassium content of the lawn roots, as well as the light intensity on the lawn surface, achieving scientific maintenance of the lawn.

The Deqing Sports Center Gymnasium has built a smart venue system that includes modules such as smart environment and smart security, achieving comprehensive management of venues; Lin'an Sports and Culture Exhibition Center has established a material database, which can track material usage information through QR codes, from small faucets to large steel pipe frames, to achieve quality control; At the Hangzhou Chess Academy, the intelligent lighting control system inside the venue can centrally manage and remotely control the lighting, automatically adjusting according to the flow of people and outdoor lighting conditions

Comprehensive upgrade of service guarantee

"Do you need a venue tour?" Walking into the Canal Sports Park Gymnasium in Gongshu District, Hangzhou, you will meet "Stupid Little Treasure" head-on. This intelligent robot can provide audience with services such as venue tour, event explanation, question answering, etc. It can also activate automatic patrol function when there is no tour task.

There are also many of its "buddies" in the venue. Not far away, the intelligent police patrol robot "Benxiaoluo" is also working intensively. It looks like a patrol car and can complete routine patrols with fixed routes and automatic timing throughout the entire scene. In case of unexpected situations, they will take photos and upload them as soon as possible, and provide feedback to the backend staff. In addition, there are intelligent purification and distribution robots installed in the venue to complete tasks such as air purification and object delivery.

Intelligent service robots can be seen everywhere in the Asian Games venues, and more intelligent monitoring systems also provide support for the Asian Games.

"If anyone is found to have illegally entered the kitchen, please handle it in a timely manner!" In the area captured by the intelligent probe at the entrance and exit of the athlete village kitchen in Hangzhou Asian Games Village, if someone without facial recognition registration appears, such an alarm will sound. At the same time, the regulatory officials and responsible persons in the responsible area will also receive prompts in a timely manner, facilitating timely handling. This is one of the many functions of the hardware supporting facilities of the "Intelligent Sunshine Kitchen" in Hangzhou Asian Games Village. Moreover, if the operating procedures of the kitchen staff are not standardized, or if there are violations such as playing with mobile phones or not wearing work hats, the system will quickly capture the information obtained and provide feedback to the relevant responsible person.

Small IoT sensing devices are installed in refrigerators, disinfection cabinets, and cold vegetable rooms, which can measure temperature and humidity information at specific locations and record it in real-time for relevant personnel to monitor kitchen information.

At the Beach Volleyball Center in Xiangshan, Ningbo, State Grid Ningbo Power Supply Company is conducting a drill: If the 10kV power supply line of the Beach Volleyball Center fails, the "Smart Brain" distribution network's fully automatic feeder automation system immediately responds. While quickly identifying the fault point, it sends opening and closing instructions to the intelligent switch on the line through an encrypted channel to complete fault isolation, backup line power transmission, and other operations, instantly restoring power to the line.

The viewing experience continues to improve

There is no cab, no steering wheel, and the design resembles a spacecraft. It is also equipped with radar and a visual camera... On the external road of the Shaoxing Baseball Sports and Culture Center, an autonomous bus decorated with Asian Games elements is connecting with the passing audience.

"Xiaoyu, adjust the air conditioning temperature to 26 degrees Celsius." If passengers feel that the temperature inside the car is too low or too high, they can also call the robot "Xiaoyu" hidden in the smart screen. With simple voice commands, they can adjust the lighting, temperature, and other functions inside the car.

On the first self driving bus line for the Asian Games in Zhejiang Province, the auto drive system carried by this bus can realize coverage scanning near the whole body, thus completing lane keeping, super cruise, automatic obstacle avoidance and other functions. During the Asian Games, autonomous buses will provide shuttle services to surrounding residents and spectators at baseball stadiums and subway stations.

"Vehicles use AI artificial intelligence and 5G networks, combined with multi-sensor collaboration, to achieve cloud monitoring, cloud intelligence, cloud security, and cloud operations, which can intelligently respond to various complex urban traffic scenarios such as vehicle merging and overtaking." said Shen Zhenlin, an engineer at Shaoxing Future Community Development and Construction Co., Ltd.

How can you easily find your seat at the sports stadium? At the Hangzhou Olympic Sports Center Stadium, open the AR navigation in Alipay's "Smart Asian Games One Stop Pass", and through the mobile camera, the audience can directly simulate the directions of travel routes on the mobile phone screen, so as to achieve seamless switching between indoor and outdoor, and across floors. Not only that, AR navigation can solve everything from searching for cars to finding toilets and even searching for emergency points.

As the first one-stop digital observation service platform in the history of the Hangzhou Asian Games organized by the organizing committee, "Intelligent Asian Games One Stop" revolves around the needs of "food, accommodation, transportation, travel, shopping, entertainment"+ticketing, connecting various Asian Games scenarios, integrating various urban services, and providing viewers with one-stop services from ticket purchase, travel, observation to accommodation, dining, and tourism. Since its launch in 2021, the platform has had over 3.3 billion visits and over 50 million registered users.