Gas station response, Mercedes Benz owner complained about "78 liters fuel tank, 87 liters" car | fuel tank | gas station

Release time:Apr 14, 2024 10:15 AM

Recently, a car owner in Jiangxi claimed to be refueling at a gas station in Honggutan District, Nanchang. The car's fuel tank had a capacity of 78 liters, but it showed that 87 liters of gasoline had been added. He suspected that the fuel at the gas station was insufficient. On July 25th, Mr. Lu, the person in charge of the gas station involved, responded to Jimu News reporters that there was no problem with the metering at the gas station. Refueling more than the labeled volume was due to the safety redundancy of the fuel tank. At present, the local market supervision and administration bureau has intervened in the investigation.

According to a report from Jiangxi Radio and Television Urban Live, on July 21st, Mr. Xu from Nanchang found that he had spent more than usual after refueling at the Gulf Oil Station on Nansi Youhao Road in Honggutan District. The invoice shows that he refueled 87.7 liters of gasoline, while his Mercedes Benz ML400 4MATIC has a fuel tank capacity of 78 liters.

Screenshot of Mr. Xu's fuel invoice for urban on-site reporting

The car manual provided by Mr. Xu shows that the fuel tank capacity of this model of vehicle is 78 liters, and there is also a reserve fuel volume of about 10 liters.


Gas station response, Mercedes Benz owner complained about "78 liters fuel tank, 87 liters" car | fuel tank | gas station

Mr. Xu said that even if there is a total of 88 liters of reserve fuel, it is impossible to refuel 87.7 liters because he is driving to the gas station and there cannot be only 0.3 liters of gasoline in the car before entering the station. He proposed that all the oil could be extracted for measurement, but the gas station did not adopt it. He believes that there is a suspicion of insufficient weight at the gas station and complains.

Screenshots of urban on-site reports marked in the instruction manual

On July 25th, Jimu News contacted Mr. Lu, the person in charge of the gas station involved. Mr. Lu stated that there are no issues with the measurement of gas stations, and regulatory authorities conduct regular inspections. In addition to Mr. Xu's complaints to regulatory authorities, they also proactively apply to them to conduct a comprehensive inspection of gas dispensers.

According to an application provided by the gas station staff, the gas station has applied to the Weidong Branch of the Market Supervision Administration of Honggutan District to conduct a comprehensive measurement and testing of the gas dispensers at the station, "to prove that there is no illegal act of 'missing weight'."


Gas station response, Mercedes Benz owner complained about "78 liters fuel tank, 87 liters" car | fuel tank | gas station

Application report for respondents to provide pictures

"Today, staff from the market supervision department have come to check, and we are now operating normally." Mr. Lu explained that according to relevant regulations, there will be some safety redundancy left in the car fuel tank to ensure safety, so the actual capacity of the fuel tank will be larger than the marked capacity. This is also the reason why Mr. Xu's car's "78 liter fuel tank adds 87 liters".

According to the relevant provisions of the Safety Performance Requirements and Test Methods for Automotive Fuel Tanks, the rated capacity of the automotive fuel tank should be controlled at 95% of the maximum liquid capacity of the fuel tank, and different vehicle models may not be completely the same. Mr. Lu mentioned that the actual capacity of some models is posted on the wall of his gas station, but the Mercedes Benz ML400 driven by Mr. Xu is not on the list because it has been discontinued.

Screenshots of on-site reports on the gas station and Mr. Xu's car city involved


Gas station response, Mercedes Benz owner complained about "78 liters fuel tank, 87 liters" car | fuel tank | gas station

Mr. Wang, another staff member of the gas station involved, also told reporters that there was no problem with the measurement at the gas station and it could withstand inspection. At the same time, they have issued an invitation to publicly search for a car of the same model for on-site testing. "We will hire a car of the same model, fill it up, and tow it to a 4S store for measurement."

Mr. Lu stated that he believes that what Mr. Xu said has had a certain impact on the gas station and intends to protect his legitimate rights and interests through legal means.

Staff from the Market Supervision Administration of Honggutan District, Nanchang City stated that relevant personnel have already gone to the scene to investigate.

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