Facilities in scenic areas should prioritize convenience. Sightseeing buses | Fees | Scenic areas
With the arrival of the peak summer tourism season, there are many negative reviews online regarding scenic area services. For example, in some scenic spots, sightseeing buses and shuttle buses not only have unreasonable planning and settings, but also have a full range of fees. Phenomena such as customer dumping, bundled sales, and duplicate fees often occur, causing tourists to feel frustrated.
Some well-known scenic spots and famous mountains and rivers often have steep terrain, requiring huge investment in road construction, bridge construction, and cableway construction for tourism development. It is understandable to recover costs through reasonable fees, but it is not advisable to pave the way for fees by setting unreasonable sightseeing and shuttle bus routes. Some scenic spots have flat terrain, but the parking lot is built far away from the entrance of the scenic spot. The ticket office is too far from the core scenic spot, and self driving or other transportation cannot enter. Tourists have to "voluntarily" take the car, which invisibly increases the travel burden.
Previously, there was a "ticket economy", but now it has given rise to a "ticket economy". Some scenic spots have a single revenue structure, with ticket and transportation fees dominating. The scenic spot shuttle bus was originally designed for the convenience of tourists, but if it becomes a profit-making tool that deviates from its original service and functional positioning, it actively locks tourists out of the scenic spot.
Tourist attractions constructed using public resources should reflect the nature of public welfare, and the transportation facilities within such scenic areas should also adhere to the principle of prioritizing public welfare. The segmented charging and bundled sales of shuttle buses are no different from fishing for the best. Has the fare of the shuttle bus been subject to necessary price hearings and clearly marked? Is the pricing standard based on sufficient and legal procedures? These issues cannot become confused accounts.
Currently, with the recovery of consumption, a new round of tourism boom is accelerating. For tourist cities and popular scenic spots, it is not only important to attract tourists, but also to retain their hearts and put in more effort in upgrading services and improving quality, so that tourists can feel respect and satisfaction during the travel process. At the same time, for illegal and irregular issues such as "routine fees" that are suspected of infringing on consumer rights, we should increase regulatory efforts, attach importance to consumer complaints, establish a rapid processing mechanism, actively correct deviations, and guide the tourism industry to achieve healthy and healthy development.