Disabled veterans are denied access to discounted tickets for transportation? The blood and sweat of soldiers cannot be let down!
Recently, the incident of disabled veterans being denied discounted tickets for transportation has sparked heated discussions. According to the Beijing Evening News, this incident occurred in Xing'an League, Inner Mongolia. At that time, a disabled retired soldier was asked to get a replacement ticket after getting on the train. The dispute between the two sides was unsuccessful, and the disabled retired soldier was actually driven off the train. In the video, a ticket seller asked, "Is it related to me if you have a certificate?" The passenger replied, "I also bought the ticket at the window normally.". But the other party still doesn't recognize the passenger's ticket: "I'll give you a refund, you can get off the car, buddy. You have the right to buy a ticket, but I have the right not to pull it, right?" After hearing the passenger ask, "Why not pull it?" The ticket seller became very impatient and said, "Adult, half of the ticket, play with me?"
After this matter caused great controversy in the online public opinion field, the "Xing'an Traffic" WeChat official account issued a notice on September 4, stating that the steward He did not approve of the "Disabled Soldier Card of the People's Republic of China" held by Mr. Chen, a retired soldier, and asked Mr. Chen to make up the ticket, and made improper remarks, which had a bad impact. The consequences of the punishment were as follows: "The involved vehicle, the MengF22637 passenger shuttle bus, was suspended for seven days; the involved enterprise, Ulanhot Jinlu Transport Industry Co., Ltd., was fined; the driver's qualification certificate of the MengF22637 passenger shuttle bus was deducted points, and the involved enterprise dismissed the involved crew member, He, and ordered He to sincerely apologize to Mr. Chen."
The official response to this incident in the picture shows the resolute and decisive attitude taken by relevant departments when facing the dignity and rights of retired soldiers being humiliated. From the comments of netizens, it can be seen that people almost overwhelmingly criticize the improper behavior of the involved flight attendants. From the perspective of professional ethics, flight attendants should treat others with sincerity and reason. Whether it is asking passengers to show preferential documents or maintaining order on the spot, they should not have extreme emotions, but should always maintain a good service attitude. Therefore, the improper remarks made by the involved flight attendants reflect their professional ethics issues, and they have been dismissed by the company, which complies with relevant regulations.
Veterans have sacrificed their blood and sweat to safeguard the security of their country, and they deserve respect and proper treatment from all sectors of society. Whether at train or bus stations, we often see "military windows" where soldiers or retired soldiers can purchase tickets and take trains through the "green channel" as long as they hold relevant documents. The respect and protection of the rights and interests of retired soldiers are written in relevant legal provisions. According to the provisions of the Veterans Protection Law, holders can "enjoy preferential services in public transportation, culture, tourism, and other areas."
Furthermore, the passenger involved is a disabled person and deserves more understanding and care from people. According to regulations, with a disabled soldier's certificate, priority can be given to purchasing tickets for domestic trains, ships, long-distance buses, and civil aviation flights, and enjoy a 50% discount on normal ticket prices.
In real life, the vast majority of people can respect retired soldiers. Especially in public places, as long as retired soldiers present relevant documents, they can enjoy ticket discounts, transportation benefits, and so on. Moreover, when people know that they have a retired soldier by their side, they will show great respect. People like the flight attendants in this video who lack common sense and literacy are only a very small number.
In this regard, when recruiting and training service personnel, window units also need to popularize laws and regulations related to preferential treatment for military personnel, and strengthen education on professional ethics among practitioners. Through correcting and reflecting on some typical cases, social public opinion can also help people better understand how to respect and take care of retired disabled soldiers, and maintain the honor and dignity that soldiers should have.
Written by Huang Shuai
Produced by China Youth Daily and China Youth Network
