Digital technology brings new gaming experience services | Digital | Technology
Tourists are visiting a special exhibition on the aggregation of data on scattered cultural relics in the Longmen Grottoes at the Luoyang Museum. Photo by Zhang Yixi
You don't need to swipe your card or take out your phone, and you can scan your palmprint to enter and exit the Beijing Metro Daxing Airport Line; The smart window on the Hangzhou subway in Zhejiang displays the subway lines and local cuisine in real-time... It is currently the peak season for travel, and many tourists have found that digital technology is accelerating its penetration into the tourism industry, making the travel experience very different. Experts believe that the widespread application of technologies such as artificial intelligence, big data, and cloud computing has accelerated the digital transformation of the tourism industry, which is fully reflected in transportation, accommodation, and scenic spots.
Practical smart navigation function
Nowadays, digitalization is accelerating its integration into every aspect of people's travel. Take museums around the world as an example, digital technology helps these popular check-in areas provide tourists with a richer experience. Recently, the representative cultural relic in the collection of the National Museum of China, the Bronze Rhinoceros Zun with Gold and Silver Cloud Patterns from the Western Han Dynasty, was unveiled at the "Shuo Shuo Rhinoceros Zun" exhibition. Digital means allow tourists to deeply experience the cultural value carried by Xizun from multiple dimensions such as sight, hearing, touch, and interactive thinking.
Multiple scenic spots actively utilize digital means to optimize services. In the Longmen Grottoes in Luoyang, Henan, the cultural heritage digital twin platform provides visitors with an interactive experience of combining virtual and real, and stone carving art is presented through diversified technical means; In the ancient town of Xunzhou, Zhejiang Province, tourists can open the smart navigation system through mobile phones, WeChat official account, applets, APP and other ways, and can find scenic spots, food, shopping spots, parking lots, toilets and other locations on hand drawn electronic maps to obtain route recommendations, scenic spots voice explanation and other services.
The "2022 National Tourism Market Service Quality Improvement Report" recently released by the Ministry of Culture and Tourism shows that various regions are driving the transformation of tourism service quality improvement through digitization. Shanghai is promoting the "digital hotel QR code check-in" model, and Jiangxi has introduced an implementation plan to promote the high-quality development of the digital cultural and tourism industry, promoting the "cloud based and digital intelligent" tourism industry; Inner Mongolia has established a "Inner Mongolia Tour" platform, with multiple scenic spots and cultural venues providing reservation services. Experts believe that various regions are continuously increasing the digital content of cultural and tourism, cultural resources are entering the cloud, tourism projects are breaking through the screen and leaving the circle, sparking a wave of digital development in cultural and tourism.
Enriching cultural and tourism formats
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The unique peaks and rocks of Zhangjiajie, the beautiful landscapes of Guilin, and the colorful pools of Aba Huanglong Scenic Area can all be found in a certain domestic game. It is reported that the creative team took photos from Zhangjiajie, Guilin, Huanglong and other places during the development process, and also collaborated with the scenic area to launch a "from stop to go" activity. Check in points were set up within the scenic area to achieve cross-border linkage and attract players to travel and enjoy the beautiful scenery.
"Integrating culture and tourism can not only enrich the connotation of tourism, but also promote distinctive culture to the outside world. The two complement and promote each other." Wan Fang, Project Director of the Business Unit of China Software and Technology Services Co., Ltd., said that digital technologies such as 5G, artificial intelligence, big data, and cloud computing provide strong impetus for the development of the cultural and tourism industry.
Experts believe that digital technology empowers cultural tourism and plays an important role in resource activation, artistic creation, industrial integration, creative dissemination, and immersive consumption, providing tourists with efficient, intelligent, and humanized experiences and services; Digital technology can also enrich the cultural and tourism industry, revitalize content and scenarios, assist cultural and tourism enterprises in achieving digital transformation and upgrading, and enhance the governance, management, and service capabilities of the government and supply sides.
Be down-to-earth and seek innovation
The digital development momentum of the tourism industry is strong, and digital technology comprehensively empowers the creative, production, dissemination, consumption, service, and management entire chain of the cultural and tourism industry. At the same time, the young consumer group has put forward higher requirements for upgrading traditional cultural and tourism formats, innovating products and service methods. How to seize the digital wave and achieve leapfrog development in the tourism industry is a key focus of industry attention.
Wei Xiao'an, President of the Leisure and Vacation Branch of the China Tourism Association, believes that vigorously strengthening digital empowerment of cultural and tourism is the trend. However, for tourism enterprises, especially small and medium-sized tourism enterprises, mature technologies should be adopted to face the current market calmly. Don't rush to follow the trend and spend money recklessly, do what you need to do well, and seek true innovation.
Sun Hui, Secretary General of Tencent Cultural and Tourism Industry Research Institute, stated that currently, enterprises and institutions involved in the cultural and tourism industry are actively applying digital technology. However, cultural and tourism practitioners still need to have a deeper learning and understanding of digital technology. They should not only actively embrace it, but also engage in rational thinking and selection. They should take solving their own problems and enhancing competitiveness as the foundation, based on their own positioning, needs and goals, and apply digital technology down-to-earth.
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Liu Shuai, an assistant researcher at the China Academy of Financial Sciences, said that the industry should improve the digital hardware and software facilities of the cultural and tourism industry, focus on exploring new paths, models, and formats for the integrated development of digital culture and tourism, guide the healthy and standardized development of digital culture and tourism, and promote the quality and expansion of digital cultural and tourism consumption. "Specifically, we can promote the high-quality development of the cultural and tourism industry by optimizing the layout of digital cultural and tourism planning, improving the service level of digital cultural and tourism platforms, and strengthening innovation in digital cultural and tourism content."
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