Can I only buy student train tickets during winter and summer vacations? Please keep your student tickets for these Q&A sessions | interval | student

Release time:Apr 14, 2024 02:26 AM

July 1st

62 day summer transportation launch

Classmates studying outside

Is it that I can't bear it anymore

The joy of returning home?

Starting from June 5th

Railway 12306 mobile client

Provide online verification services for student discount qualifications

The editor received many messages in the background

Questions about student tickets

Today, we will address some high-frequency issues

Provide centralized answers

Let's poke a video and listen to the little sister's Q&A together

↓↓↓↓

Regarding ticket purchase

ask

Can students purchase student tickets?

Of course not!

Purchase student tickets

The following conditions are indispensable

ask

What information is included in the student discount card for train tickets?

The student discount card for train tickets must include information such as the student's name, valid ID number, discounted travel time, enrollment date, and number of discounted rides.

ask

Can I purchase a real name train ticket with only a student ID and no ID card?

Can I only buy student train tickets during winter and summer vacations? Please keep your student tickets for these Q&A sessions | interval | student

Cannot. The student ID is not a valid identity document for real name ticket purchases.

If you only have a student ID card and do not bring your ID card, you can quickly apply for an "electronic temporary boarding identity certificate" on the 12306 APP or go to the public security certification window at the station to apply for a paper temporary boarding identity certificate.

ask

Can I only purchase student tickets during winter and summer vacations?

No, no, no! Currently, it is not limited to purchasing during winter and summer vacations. Students who meet the conditions each academic year can purchase four one-way student discount tickets between their home residence and the location of their institution. Student tickets can be purchased at any time throughout the year.

Attention: The discounted ride times are valid for use in the academic year. The number of times the next academic year cannot be used in the current academic year, and unused rides in the current academic year cannot be kept for use in the next academic year.

ask

What if the discount range does not match or the number of discounts exceeds when purchasing student tickets online?

Student tickets should be completed at the ticket window of the station with the original valid ID and student discount card.

ask

Can primary and secondary school students purchase student tickets?

Sure. As long as the family's residence and school location are not in the same city, a written proof stamped with the school seal can be used to purchase student discount tickets.

ask

Can new students and graduates purchase student tickets?

New students can enter the station and board the train through the manual ticket inspection channel with the admission notice and valid identification documents used when purchasing tickets.

ask

How many discounts can be deducted from purchasing a connecting ticket?

When purchasing a connecting ticket within the discount range, the number of discounted rides will be deducted once. Students who exceed the discount range will not be eligible for student discount tickets.

Attention everyone!

Intermodal tickets only have one discount deducted, but it is important to pay attention to the continuity of purchasing segments, otherwise it may result in multiple discounts deducted.

For example:

Scenario 1: The student discount range is A-E. If you purchase A-B, then purchase B-D and D-E, you will receive one deduction.

Scenario 2: The student discount range is A-E. If you purchase A-B and then purchase D-E, there will be a deduction of 2 times. However, if you purchase B-D later and complete the continuation, you can appeal on the 12306 APP or call 12306 to appeal..

ask

Do I need to verify before purchasing student tickets every time?

Passengers who meet the conditions for purchasing student discount tickets should complete the verification of their student discount qualifications online or go to the designated ticket window or automatic ticket vending/pickup machine at the station to complete the verification procedures for their resident identity documents and student discount cards.

Passengers who have gone through the verification procedures and purchased tickets can self apply for real name verification and station entry and exit ticket inspection with their resident identity documents. Passengers who purchase student tickets should bring their student ID and discount vouchers with them before boarding the train, so that railway staff can verify them at the station and on the train.

Regarding interval filling

ask

How should I fill in the discount range when there are multiple train stations in the location of the school?

The student discount card interval should be filled in as the station name on the 12306 website, not the place name of the location. Suggest filling in the large train station where the family or school is located.

For example, if the school is in Beijing and the home is in Chengdu, the interval should be filled in as follows: "Beijing West" - "Chengdu East" instead of Beijing Chengdu. If you fill in "Beijing West" - "Chengdu East" in the interval, you can buy tickets for both "Beijing West Chengdu East" and "Beijing West Chengdu West", which can be purchased at stations in the same city.

ask

Can the student discount range be changed?

Can be changed. After confirmation by the school, the official seal will be affixed to the travel area on the student ID card, and the relevant information on the train ticket discount card will be modified.

Regarding ticket refunds

ask

How is the handling fee deducted for student ticket refunds?

The refund fee for student tickets is the same as that for full price tickets. If the passenger is unable to board the train as agreed due to their own reasons, the ticket will be refunded according to the following principles:

ask

Can I change it to a student ticket if I have already purchased the full price ticket?

Full price tickets cannot be changed to student tickets and require a refund before purchasing again. Refunds will be charged according to existing regulations.

ask

Will the number of discounts be refunded after the student ticket is refunded?

After the student ticket is refunded, the number of discounts will be refunded; But for those who purchase connecting student tickets, if only a portion of the connecting ticket is refunded, the number of discounts will not be refunded. If there is any objection to the number of deductions, an appeal can be made for the use of discounted times.

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Wishing everyone a pleasant journey!

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