Baoding, Hebei: Opening emergency windows to facilitate the handling of loss reporting and other business by the public | Public | Baoding, Hebei
CCTV News: In response to the situation where some people lost their ID cards, household registration books, and vehicle licenses during the flood disaster, the Baoding Public Security Bureau has requested local police stations and traffic management departments to open temporary emergency and convenient service windows and "green channels" to facilitate the handling of lost and replacement documents, replacement of license plates and other services.
The reporter saw at the Shuangta Police Station of Zhuozhou Public Security Bureau that while actively restoring post disaster reconstruction, the police station arranged for police officers to register and sort out the lost documents of residents at the resettlement site, and guided them to apply for them.
Li Bin, a police officer of the Public Security Detachment of Baoding Public Security Bureau: We require all police stations to extend their working hours to ensure that the victims can provide quick and convenient services when they apply for ID cards and relevant registered residence certificates.
The traffic management departments in the severely affected areas of Baoding City have also opened temporary emergency and convenient service windows, accelerating the resumption of window services such as motor vehicle registration, replacement of license plates, and handling of traffic accidents, ensuring that window services are restored as soon as possible after the disaster, and meeting the needs of the public to handle business and travel. At the same time, in response to situations such as loss or damage of motor vehicle license plates and scrapping of vehicles during heavy rainfall, the traffic management department has optimized the service process, opened a "green channel", implemented service measures such as exemption from filling out forms, copying, and mailing license plates, improved service efficiency, and facilitated the public to handle replacement of license plates, cancellation of registration, and other businesses.
Zhao Baoshan, a police officer from the Traffic Police Detachment of Baoding Public Security Bureau: In response to the problem of concentrated handling of business by the masses, the traffic management departments in the disaster stricken areas have increased service windows and personnel, provided delayed services, and worked together with relevant departments to urge motor vehicle inspection agencies, social service outlets, and fast handling and compensation centers to resume services as soon as possible, in order to meet the needs of the masses to the greatest extent possible.
The Baoding Public Security Bureau requires the police stations in the disaster stricken areas to strengthen publicity and notification, timely publicize the addresses, business scope, and time of the service windows that have been opened, remind the types and processes of online business processing, and facilitate online and nearby services for the public.