And develop an APP, Hainan Civil Affairs responds to netizens' suggestions: to create a "takeaway style" elderly care service list | government | institutions | netizens | APP | Hainan Province | elderly care | services
On June 14th, the Hainan Provincial Department of Civil Affairs responded to a suggestion from netizens that "by developing an app, elderly care services can be transformed into a list based, socialized, and market-oriented model, forming a flat elderly care system." This is one of the current key tasks to be promoted. Currently, Hainan Province is planning to build a unified smart elderly care service information system throughout the province. In addition to setting up government regulatory functions, it will also create a "delivery style" and "order style" Meituan model for elderly care services, and develop user terminals such as apps and mini programs to provide multi-level, diversified, and convenient elderly care service projects for the elderly.
The aforementioned netizens reflected on the "Leadership Message Board" of People's Daily that they hope the government can develop and create an "Intelligent+Elderly Care" APP to make elderly care services into a list based, socialized, and market-oriented model. The netizen suggested: firstly, establish a positive and negative list of service population; Secondly, the government can choose third-party institutions to settle in the APP through open bidding or negotiation every year; The third is to register social workers independently. Self registered social workers can be like delivery drivers at Meituan, where the group in need of service publishes a service list, and institutions and registered social workers can independently choose whether to accept on-site services.
On June 14th, the Hainan Provincial Department of Civil Affairs replied that the suggestion put forward by netizens to "develop an APP to make elderly care services into a list based, socialized, and market-oriented model, and form a flat elderly care" is one of the key tasks that the department is currently promoting. In recent years, Hainan Province has attached great importance to the informatization of elderly care services and has successively launched intelligent "fast processing" services for elderly and longevity subsidies, achieving provincial coverage; Promote the application of the "Elderly Care Tong" WeChat mini program, and achieve online display of basic information of 135 elderly care institutions.
Currently, Hainan Province is planning to build a unified smart elderly care service information system throughout the province. In addition to setting up government regulatory functions, it will also connect with the government, communities, elderly care service institutions, medical institutions, elderly people, social workers, volunteer service organizations, and third-party service institutions to create a "delivery style" and "order style" Meituan model for elderly care services. It will also develop user terminals such as apps and mini programs to provide multi-level, diversified, and convenient elderly care service projects for the elderly.
Public information shows that the Fourth Meeting of the Standing Committee of the Seventh People's Congress of Hainan Province approved the Hainan Province Elderly Care Service Regulations on May 24, 2023, which will come into effect on July 1, 2023. The Regulations increase the supply of basic elderly care services and classify different groups of elderly people to provide basic elderly care services. Regularly release a list of basic elderly care services to the society, clarify the objects, content, standards, and other matters of basic elderly care services, and make dynamic adjustments. Support social forces to participate in the supply of elderly care services, guide individuals, social organizations, volunteer services, etc. to participate in elderly care services, strengthen the fulfillment of elderly care obligations by families, and support families in assuming elderly care functions.