Aging friendly transformation to enhance happiness (observation of production and economics) Digital | Technology | Production and economics

Release time:Apr 14, 2024 10:22 AM

Our reporter Ding Yiting

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"Come in and take a look." In the Lanqiying community of Haidian District, Beijing, 84 year old Grandma Jin led the reporter into her home that has been renovated for aging. Pushing open the bedroom door, the first thing that catches your eye is a bedside armrest that is about 80 centimeters high, with a fixed steel plate at the bottom that is 78 centimeters long and 44 centimeters wide.

Grandpa Qin, my spouse, is most satisfied with this object: "Now that I have it, I can support myself when getting up and down from bed at night, and it can also block me when I accidentally roll over to the bed while sleeping."

It is reported that more than half of falls among elderly people occur at home, with over 80% of falls caused by environmental factors such as lack of handrails, thresholds, and non slip floors, and only a small proportion due to personal physical factors. Grandma Jin told reporters that she had tripped over a threshold two to three centimeters high and suffered a hand fracture. Nowadays, the wooden handrails at the threshold, corner, and toilet provide a "safety assistant" for the two elderly people.

The seemingly simple armrest also has many design considerations. According to Jing Wenhuan, a staff member involved in the aging friendly renovation, the wooden material is non slip and comfortable, and the groove on the back is easy to grip. The vertical part of the L-shaped armrest in the shower room is convenient for the elderly to grip when standing up, and the horizontal part is convenient for the elderly who use the shower chair to support when standing up. "In addition, to ensure stable grip with the thumb and middle finger, the diameter of the armrest is usually between 32 millimeters and 36 millimeters, and the height is usually up to the elderly's hip position."

Small renovations bring great convenience. The addition of a shower chair in the shower room hides a lot of "caution": the four corners are equipped with suction cup foot pads, which are more sturdy when exposed to water, non slip and durable; The seat cushion is made of antibacterial and anti mold materials, equipped with drainage holes, which is healthy and comfortable; After folding, the thickness is only 15 centimeters, saving space. A shoe changing stool has been set up at the entrance, with a curved armrest to avoid collisions and a groove on one side for easy placement of crutches. "In the past, changing shoes was like 'Golden Rooster Independence', but now it's much easier," said Grandma Jin.

As of the end of 2022, there are over 280 million elderly people aged 60 and above in China, and over 90% of them choose to live at home for their elderly care. Implementing home-based aging transformation is an important guarantee for actively responding to population aging, promoting healthy aging development, and meeting the new expectations of the elderly for a better life.

Tian Yongying, Director of the Urban Construction and Renewal Department of the Technology and Industrialization Development Center of the Ministry of Housing and Urban Rural Development, believes that the most prominent role of home-based aging renovation is to effectively improve environmental safety, prevent accidents such as falls and injuries among the elderly, reduce the burden of care, and save medical care expenses caused by falls and other accidents.

In recent years, various regions and departments have continued to promote home-based aging renovation, improving facilities and services. The Ministry of Civil Affairs and other departments have proposed to support 2 million households of elderly people with special difficulties, disabilities, and disabilities in implementing aging renovation during the 14th Five Year Plan period; Shanghai supports the establishment of a unified aging friendly home environment transformation platform throughout the city, and provides subsidies to eligible individuals; Chongqing continues to carry out the "three assistance" actions of meal assistance, bathing assistance, and medical assistance in grassroots communities, accelerating the pilot construction of family elderly care beds and home-based aging transformation

At present, the home-based aging renovation in China is still in its early stages, and the coverage needs to be improved. "The society's understanding of aging friendly transformation is not sufficient, and market demand needs to be stimulated. In addition, there are also problems such as insufficient supply of aging friendly products, small and medium-sized aging friendly enterprises, and a lack of professional talent teams." E Junyu, Chairman of Beijing Anxin Health Industry Investment Group, suggested that the next step should focus on promoting the development of related industries such as home care products, smart terminal products, household services, and rehabilitation medicine. Tian Yongying believes that the transformation of home-based elderly care should shift from government guarantee to a sustainable construction and development model with diverse participation, from ensuring basic elderly care needs to meeting the diverse needs of the elderly throughout their entire life cycle, and from heavy elderly care facility construction to complementary integration of elderly care facilities and services.

Experts suggest that China can also draw on international experience in aging adaptation from two aspects: first, a sound implementation mechanism and economic subsidy policies; second, developing corresponding transformation technology measures for elderly people with different physical and behavioral abilities and economic levels, and forming guidance technical manuals and plans. On the former hand, Suzhou City, Jiangsu Province has explored the implementation of a "government subsidy, family subsidy, and enterprise concession" mechanism, which has refined four categories and 12 types of subsidized households. According to the total cost of renovation, the government provides subsidies ranging from 40% to 100%, with a maximum subsidy of 3000 yuan per household, to promote affordable aging renovation. On the other hand, the Ministry of Housing and Urban Rural Development recently released the "Guidelines for Urban Home Aging Adaptation", which divides the renovation content into two categories: basic and upgrading, providing systematic, simple, and feasible renovation plans and technical paths. The next step will guide various regions to solidly promote and accelerate implementation.

More than 10000 bus and tram platforms have completed aging friendly renovation

Improve the level of aging friendly travel services

Our reporter Han Xin

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At 9am, just after the rush hour in Shijiazhuang, Hebei, 68 year old Aunt Cao Xiaoqiang arrived at the bus stop at her doorstep to wait for the bus. Taking a 6-stop bus from Mianqi Community to Yiyou Department Store for procurement is her daily "compulsory course" after retirement.

"Please note that the No. 10 bus to Xiaotan Village is about to enter the station." With an intelligent voice broadcast, Aunt Cao stood up from the love seat on the platform. In no time, a new energy bus labeled as a "demonstration route for the elderly" stopped steadily about two fingers away from the platform. Aunt Cao lifted her foot slightly and easily stepped into the carriage.

"In the past, there were many steps, and I was most afraid of getting on and off. Now the floor is level with the platform, and there are also reading glasses and emergency medicine in the car's convenience bag, which is convenient and considerate!" As Aunt Cao spoke, the driver's reminder came from the cockpit: "Sit firmly, hold on, we are ready to depart."

Same route, different experiences. "Based on a comprehensive analysis of hundreds of bus routes and passenger flow data, we have prioritized selecting 10 bus routes as demonstration routes for aging friendly renovation." Wang Zhihui, Minister of Operations and Management of Shijiazhuang Public Transport Group, told reporters that this route not only connects multiple high-frequency activity venues for the elderly, such as leisure and fitness, shopping centers, hospitals, and elderly care, but also accounts for nearly 30% of the daily average passenger flow for the elderly population.

Suitable for aging, what should be changed? Hardware upgrade is the first step. Introduce low floor, low entry level step pure electric buses, set up wheelchair placement areas, making it more convenient for elderly people to get on and off the bus; The bus stop signs along the way are in large font, which is convenient for the elderly to quickly read. Software services are also keeping up: special training is organized to promote drivers to drive more smoothly and provide better services for elderly passengers with slow movements and other characteristics.

"Since the opening of aging friendly routes at the end of October last year, the travel experience of elderly passengers has been continuously improving." The relevant person in charge of Shijiazhuang Transportation Bureau stated that they will continue to improve aging friendly and accessible transportation services using public transportation as a starting point, and strive to create 16 new aging friendly routes in the city this year.

According to data from the Ministry of Transport, since 2022, more than 10000 cities across the country have completed the aging friendly renovation of public bus and tram platforms, adding and updating over 18000 low floor and low entrance urban public buses and trams, and creating more than 3200 elderly friendly service urban bus routes. In addition, more than 4000 stations in 45 cities that have opened and operated subways have all been equipped with barrier free crossing boards for subway boarding and alighting.

As the transportation environment continues to optimize, travel services are also continuously improving. The "one click ride hailing" service has become more popular, and nearly 300 cities have launched the "one click ride hailing" service, providing more than 79 million orders to over 11 million elderly passengers. More than 130 prefecture level and above cities across the country have opened 95128 ride hailing service telephones, and the ability of taxi hailing services for patrols continues to enhance. As of June this year, 28 cities including Beijing, Guangzhou, Shenzhen and Xi'an have opened the "love reservation" service of urban rail transit through hotlines, official account and other means.

"We will continue to improve the level of transportation services that are suitable for aging, so that more elderly people can share the fruits of transportation reform and development." The relevant person in charge of the Transportation Service Department of the Ministry of Transport stated that the next step will guide various regions to expand the coverage of taxi electric calling and online ride hailing "one click call" services, promote the updating and renovation of urban passenger transportation barrier free facilities and equipment, and carry out "love appointment" ride hailing services for urban rail transit. At the same time, we will promote the improvement of the age friendly and barrier free standard system in the transportation sector, research and develop age friendly and barrier free standard specifications for urban public transportation and other fields, and further strengthen support policies for age friendly travel funds, land use, facilities, prices, services, and other aspects.

1735 websites and mobile apps have completed aging adaptation and passed the evaluation

Improve digital technology aging standards and specifications

Our reporter Liu Wen

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"Enter your phone number, and the taxi will come, Lao Ling'e!" Mr. Lu Wenwu, who lives in Xuhui District, Shanghai, is 67 years old. He can't handle electronic payments and doesn't know how to use ride hailing apps. Previously, he could only take public transportation or ask his family to help him call a taxi. Nowadays, the "one click car hailing smart screen for Shencheng travel" in the community has been very helpful.

One click location, no typing required, less than 10 seconds after calling the taxi, the screen automatically pops up the license plate number, current location, and estimated arrival time of the taxi. Mr. Lu also received a synchronized text message on his phone, which displayed the taxi driver's phone number.

Two minutes later, the car arrived at the doorstep and said, "It's very convenient. The elderly people in our building love to use it.". At present, the "One click ride hailing smart screen for Shencheng Travel" has completed the construction of over 700 locations, and is known as a "ride hailing tool" by many elderly people in Shanghai.

"I used to forget my keys when I went out, but now I have a smart fingerprint lock installed at home, so I don't have to worry anymore. It's like a smartwatch, which has a positioning function and can also remind me to take medicine when it's time." Mr. Lu sighed, "In the digital age, elderly people can enjoy the convenience brought by technology just like young people.".

"After owning a smartphone, I began to ponder how to enlarge font size, how to input voice, and where to check bank card balances, gradually becoming proficient." Mr. Lu looks forward to more products and functions specifically developed for the elderly in the market in the future, "so that we elderly people can also enjoy a new digital life."

In recent years, the Ministry of Industry and Information Technology and other departments have guided and organized relevant enterprises to focus on high-frequency service scenarios related to the daily lives of the elderly, such as travel, shopping, and communication. They have deeply promoted the aging adaptation of digital technology and achieved a series of results.

Internet application is better. The Ministry of Industry and Information Technology has guided 1735 commonly used websites and mobile apps for the elderly to complete aging adaptation and pass evaluations. In April of this year, the first batch of excellent renovation cases were announced: the "Elderly Mode" page of commonly used apps for the elderly is concise and easy to operate, and any induced advertising plugins are prohibited; Innovatively launched dozens of unique elderly assistance functions, including 5G video customer service dedicated line, AI intelligent care, dialect recognition, etc; The three major operators promise that elderly people aged 65 and above will no longer need to go through the voice menu when making customer service calls and can directly access manual customer service.

More suitable aging products are available. The Ministry of Industry and Information Technology continues to improve the aging friendly standard specification system, clarifying specific technical requirements for screen display, audio control, remote assistance and other aging friendly functions of smart terminal products such as mobile phones and color TVs. Continuously guide enterprises to develop easy-to-use smart health and elderly care products. Currently, popular wearable devices such as smart elderly wristbands and smart monitoring watches on the market can achieve functions such as one click emergency call, fall warning, and health monitoring.

Enable elderly people to use smart products. In recent years, the Ministry of Industry and Information Technology has guided enterprises to form volunteer teams, providing hands-on guidance and face-to-face explanations on how to use intelligent products for 2.2 million elderly people. At the same time, a user-friendly digital technology teaching video was also organized to enhance the perception of the elderly population.

Adapting digital technology to aging is a long-term task. "We will continue to improve the aging level of Internet applications, and effectively solve the problems of the elderly facing intelligent technology, such as' not usable ',' not usable 'and' not usable '." The relevant person in charge of the Ministry of Industry and Information Technology said that the next step will focus on promoting the research on cross industry integration application standards of digital technology aging in tourism, financial services, smart pension and other industries; Efforts will be made to improve the quality of supply of aging friendly products and services, encourage relevant entities to establish a collaborative mechanism for digital technology aging friendly innovation, and promote the joint construction, sharing, and patent opening of a batch of aging friendly digital technologies; Further enhance the service experience of aging friendly products, with a focus on promoting and applying intelligent technology in rural areas, townships, and underdeveloped areas.

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