16 tourism and shopping venues in Qinghai have been investigated and closed due to unclear pricing and inducement shopping. Travel agencies | tourism and shopping | peak season | illegal and irregular behavior | venues | markets | Qinghai | tourism
Notice on the recent investigation and punishment of illegal and irregular behaviors in the tourism market of Qinghai Province
With the arrival of the peak tourism season in Qinghai Province, the Provincial Tourism Holiday and Peak Tourism Season Work Command has carried out comprehensive rectification of the tourism market in accordance with the work deployment of the Provincial Party Committee and Provincial Government's "Special Action Plan for Environmental Improvement and Service Improvement in Preparation for the Peak Tourism Season", focusing on issues such as tourist shopping venues, tourist consumption complaint hotspots, and social concerns. Recently, the Tourism Peak Season Guarantee Command of Xining City, in conjunction with local administrative departments such as cultural and tourism, market supervision, health, fire protection, and law enforcement agencies, has continuously increased supervision and inspection efforts on tourism market operating units, continuously standardized the order of tourism market operations, and effectively protected the legitimate rights and interests of consumers. We have initiated investigations and dealt with illegal and irregular issues in tourist shopping venues, travel agencies, tour guides, and other areas. The relevant departments are hereby notified of their lawful handling as follows.
Handling of relevant travel-related shopping places in 1.
For Bihai Yulin Jewelry Store in Chengbei District of Xining City, Zangxuan Domain Crafts Business Department in Chengbei District of Xining City, Qinghai Yujian Qingyuan Trading Co., Ltd., Tangga Handicraft Store in Chengbei District of Xining City, Tianhuyuan Handicraft Supermarket, Qinghai Yuhaiyuan Handicraft Co., Ltd., Yuewang Specialty Business Department in Chengbei District of Xining City, Xining City, Xining City there are 16 tourist shopping places such as Zangyue Pavilion in Chengbei District, Tibetan Legend in Chengbei District of Xining City, Doba Chiba Materia Herbal Distribution Department, Doba Zhuomu Native Products Business Department in Huangzhong District of Xining City, and Tibetan Kangyuan Native Products Store. False propaganda, fake and inferior products, unclear price marking, deception induced shopping, substandard fire fighting facilities, etc, market regulators have seized and shut down.
Handling of 2. travel agencies and tour guides
1. Xining Municipal Culture and Tourism Bureau imposed an administrative penalty of 10000 yuan on Qinghai Soul International Travel Service Co., Ltd. for its illegal behavior of ordering products and services from unqualified suppliers.
2. In response to the illegal and irregular behavior of Qinghai Yetu Travel Agency Co., Ltd., which is suspected of organizing tourism activities at unreasonable low prices, enticing tourists, and obtaining kickbacks through arranging shopping or paying for tourism projects, the Xining Municipal Bureau of Culture and Tourism has filed a case for investigation.
3. In response to the illegal and irregular behavior of tour guides changing their travel itinerary without authorization, the Xining Municipal Bureau of Culture and Tourism has imposed an administrative fine of 2000 yuan on Du Moule, Wang Moufei, and Zhang Mouji, as well as an administrative fine of 3000 yuan on Liu and Wang Mouwei, and a 7-day suspension of tour guide licenses.
Next, the Provincial Tourism Holiday and Peak Season Work Command will strengthen unified leadership, deepen departmental cooperation, continuously open up channels for accepting tourism complaints and reports, strengthen joint law enforcement in tourism, and continue to carry out standardized rectification work in the tourism market throughout the province. Any illegal or irregular behavior that harms the legitimate rights and interests of tourists will be punished immediately and will not be tolerated. Travel related enterprises and employees throughout the province should take it as a warning, draw lessons from other cases, and effectively operate in accordance with the law and integrity, strictly mark prices, do not deceive customers, do not arbitrarily break contracts, strictly regulate operations, provide high-quality services, and jointly maintain a good image of "Beautiful Qinghai".
Office of the Provincial Tourism Holiday and Peak Season Work Command
June 13, 2023